No Public Name
Couple
50-59 years
Reviewed:
3 days ago
(31/10/2026)
Date of experience:
10/2026
No Public Name
Couple
60-69 years
Reviewed:
1 week ago
(27/10/2026)
Date of experience:
10/2026
No Public Name
Alone
50-59 years
Reviewed:
1 week ago
(27/10/2026)
Date of experience:
10/2026
No Public Name
Alone
40-49 years
Reviewed:
1 week ago
(25/10/2026)
Date of experience:
10/2026
No Public Name
Business
40-49 years
Reviewed:
2 weeks ago
(21/10/2026)
Date of experience:
10/2026
No Public Name
Couple
60-69 years
Reviewed:
2 weeks ago
(19/10/2026)
Date of experience:
10/2026
No Public Name
Couple
60-69 years
Reviewed:
2 weeks ago
(19/10/2026)
Date of experience:
10/2026
No Public Name
Couple
50-59 years
Reviewed:
3 weeks ago
(13/10/2026)
Date of experience:
10/2026
No Public Name
Family
50-59 years
Reviewed:
4 weeks ago
(08/10/2026)
Date of experience:
10/2026
No Public Name
Business
60-69 years
Reviewed:
4 weeks ago
(07/10/2026)
Date of experience:
10/2026
The electric went off for an hour in the evening preventing us from getting ready to go out. A gesture of a free breakfast the next morning would have been appreciated but nothing was offered. Other than that a positive experience.
Thank you for your candid feedback. We are sorry that the power outage disrupted your evening and that our response did not meet your expectations. We also regret the faulty hairdryer, outside noise, and unusual taste on the water glasses; these points will be reviewed with the responsible teams. We are pleased that our friendly staff assisted you promptly and that you appreciated the comfortable bed, clean room, and excellent location for exploring Vienna. Your comments regarding breakfast and value for money are equally important to us and will be discussed internally.
Kind regards,
Nina Prinz
Cluster Operations Manager