Schick Hotel Capricorno hotel logohotel logo
Public Reviews Score
91%

"Very satisfied"

Based on 5,386 reviews across 10 portals
:
No Public Name
Family
50-59 years
Reviewed: 6 days ago (19/08/2026)
Date of experience: 08/2026

L'Hotel Capricorno è un’ottima scelta per visitare la città, ma a renderlo davvero speciale è la sua accoglienza. Un plauso enorme ad Ursula alla reception: straordinaria! Ci ha fornito tantissime informazioni utili per muoverci a Vienna e la sua disponibilità ci ha fatto sentire subito a casa.

Dear valued Guest,

thank you very much for your wonderful words. We are especially delighted that Ursula made such a strong impression on you with her warm welcome, helpful recommendations and genuine availability. Knowing that her support helped you feel at home from the very beginning is a fantastic compliment.

We will gladly share your appreciation with Ursula and the entire team. We hope to welcome you back to Hotel Capricorno on your next visit to Vienna.

Kind regards,
Nina Prinz
Cluster Operations Manager
No Public Name
Couple
60-69 years
Reviewed: 1 week ago (18/08/2026)
Date of experience: 08/2026

Sehr schönes Hotel mitten in Wien.Wir haben uns sehr wohl gefühlt.

Sehr geehrter Gast,

herzlichen Dank für Ihre schöne Rückmeldung. Es freut uns sehr, dass Sie sich bei uns so wohlgefühlt haben und unsere zentrale Lage mitten in Wien schätzen konnten. Ihr positives Feedback ist eine wunderbare Bestätigung für unser gesamtes Team.

Wir würden uns freuen, Sie bei Ihrem nächsten Wien-Besuch wieder im Hotel Capricorno begrüßen zu dürfen.

Mit freundlichen Grüßen,
Nina Prinz
Cluster Operations Manager
No Public Name
Family
60-69 years
Reviewed: 2 weeks ago (13/08/2026)
Date of experience: 08/2026

Very good experience

Dear valued Guest,

thank you very much for your kind feedback. We are delighted to hear that you had a very good experience at Hotel Capricorno. We hope to have the pleasure of welcoming you back to Vienna and making your next stay just as enjoyable.

Kind regards,
Nina Prinz
Cluster Operations Manager
No Public Name
Group
60-69 years
Reviewed: 2 weeks ago (13/08/2026)
Date of experience: 08/2026

We had a good experience. The helpful staff made up for any short comings.

Dear valued Guest,

thank you for your detailed and open feedback. We are very pleased that our friendly and helpful team made such a positive impression and that you appreciated the breakfast, good value and convenient location.

At the same time, we sincerely regret the unpleasant smell you experienced in the shower. We are glad that the issue could be resolved and we will discuss your observation internally with the responsible department.

We hope to welcome you back and provide an even more comfortable experience.

Kind regards,
Nina Prinz
Cluster Operations Manager
No Public Name
Couple
50-59 years
Reviewed: 2 weeks ago (11/08/2026)
Date of experience: 08/2026

Super pomocna i uprzejma obsługa.
Turystów z Polski mile może zaskoczyć sympatyczny recepcjonista Marco, który bardzo dobrze mówi po polsku.

Dear valued Guest,

We are delighted that you experienced our team as so helpful and courteous. It is especially lovely to hear that Marco made such a positive impression and that his excellent Polish language skills were a pleasant surprise. We will be very happy to share your kind words with him.

We hope to welcome you back to Hotel Capricorno on your next visit to Vienna and make you feel just as warmly looked after.

Warm regards,
Nina Prinz
Cluster Operations Manager
No Public Name
Couple
60-69 years
Reviewed: 2 weeks ago (08/08/2026)
Date of experience: 08/2026

A magnificent hotel

Dear valued Guest,

We are delighted by your wonderful feedback and very pleased that you found Hotel Capricorno magnificent. Your kind words are a lovely compliment to our entire team.

We hope to have the pleasure of welcoming you back to Hotel Capricorno on your next visit to Vienna.

Warm regards,
Nina Prinz
Cluster Operations Manager
No Public Name
Business
30-39 years
Reviewed: 2 weeks ago (08/08/2026)
Date of experience: 08/2026

I had a wonderful stay. The price is good and no compromise in quality.

Dear valued Guest,

We are delighted to hear that you had a wonderful stay at Hotel Capricorno and that you felt our quality and comfort were well matched by the value offered. It is a great compliment to know that you enjoyed your experience without feeling that quality was compromised.

Your kind feedback is a wonderful encouragement for our entire team. We hope to have the pleasure of welcoming you back to Hotel Capricorno on your next visit to Vienna.

Warm regards,
Nina Prinz
Cluster Operations Manager
No Public Name
Couple
50-59 years
Reviewed: 3 weeks ago (03/08/2026)
Date of experience: 08/2026

Despite our travel delays, our stay at the hotel was very pleasant. Everything met our expectations, and the staff made us feel welcome. Thank you for a great experience.

Dear valued Guest,

We are delighted that, despite the travel delays, you were able to enjoy a pleasant stay with us. It is wonderful to hear that everything met your expectations and that our team made you feel genuinely welcome. We know that unexpected delays can make travelling more stressful, so we are especially pleased that your time at Hotel Capricorno provided a positive experience.

We hope to have the pleasure of welcoming you back to Vienna under more relaxed circumstances.

Warm regards,
Nina Prinz
Cluster Operations Manager
No Public Name
Couple
50-59 years
Reviewed: 5 weeks ago (24/07/2026)
Date of experience: 07/2026

Gutes Hotel. Super liebes Personal

Sehr geehrter Gast,

vielen Dank, dass Sie sich die Zeit genommen haben, uns Ihr Feedback mitzuteilen. Es freut uns sehr, dass Sie besonders die Freundlichkeit unseres Teams und den Service positiv hervorheben. Auch Ihre Rückmeldung zu unserem Frühstück und den Zimmern wissen wir zu schätzen.

Gleichzeitig bedauern wir, dass Sie durch Geräusche sowie Zigarettenrauch beeinträchtigt wurden. Wir nehmen Ihre Hinweise ernst und werden diese intern mit den zuständigen Abteilungen besprechen, um den Komfort unserer Gäste weiter zu verbessern.

Wir würden uns freuen, Sie wieder im Hotel Capricorno begrüßen zu dürfen.

Mit freundlichen Grüßen,

Nina Prinz
Cluster Operations Manager
No Public Name
Alone
60-69 years
Reviewed: 5 weeks ago (21/07/2026)
Date of experience: 07/2026

Es ist ein gutes, günstiges und empfehlenswert.es Hotel. Bei den Zimmern muss man Abstriche machen, aber im Kontext zum Preis ist das völlig in Ordnung.

Sehr geehrter Gast,

vielen Dank für Ihre ausführliche Rückmeldung und die positiven Worte zu unserem Team, dem Frühstück, der Sauberkeit sowie unserer zentralen Lage. Es freut uns sehr, dass Sie den freundlichen Service und das Preis-Leistungs-Verhältnis unseres Hauses so positiv bewertet haben.

Gleichzeitig danken wir Ihnen für Ihren Hinweis zu Ihrem Zimmer und dem Geräusch im Badezimmer. Wir verstehen, dass solche Aspekte den Komfort beeinflussen können, und werden diese Rückmeldung mit den zuständigen Abteilungen besprechen.

Wir freuen uns, dass Sie das lebendige Ambiente des Hotel Capricorno im Herzen Wiens genießen konnten und hoffen, Sie wieder bei uns begrüßen zu dürfen.

Mit freundlichen Grüßen,

Nina Prinz
Cluster Operations Manager
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