Schick Hotel Capricorno hotel logohotel logo
Public Reviews Score
91%

"Very satisfied"

Based on 5,288 reviews across 11 portals
:
No Public Name
Couple
40-49 years
Reviewed: 11 months ago (01/01/2025)
Date of experience: 01/2025

It was great. The staff was also very friendly and helpful. I had twisted my ankle and called downstairs for ice and within 10 minutes. They were at the door such great service would definitely recommend staying here you visit Vienna. Don’t be thrown off by the outside of the building. The interior is gorgeous.

Dear guest,
Thank you for your positive feedback. We are happy to hear that you were satisfied with our service and amenities. We appreciate that you highlighted our central location and the comfort of our rooms. It is nice to know that we were able to make your stay pleasant and quickly help and support you. Your praise of our breakfast offering and tea time options means a lot to us. We will be very pleased to welcome you back again at our Hotel Capricorno and wish you, in the meantime, all the best for the Year 2025.
Kind regards
Linda Labschütz / Internet Guest Relation Manager
Schick Hotels - Over a century of Viennese charm
No Public Name
Couple
50-59 years
Reviewed: 12 months ago (30/12/2024)
Date of experience: 12/2024

We were very satisfied for everything. I was rather ill for three days, but the staff was able to support my needs perfectly. Outside that, everything was above expectations. I especially loved loved the family like atmosphere between the staff members and the guests.

Dear Guest,
Thank you for your valuable feedback. We are very pleased that our staff were able to assist you well and that you enjoyed the family atmosphere. We really appreciate your praise for our service and the breakfast selection. Your well-being is important to us and we hope we can soon welcome you back at our Hotel Capricorno and give you another pleasant stay.
In the meantime, we wish you a nice New Year's Eve and remain,
with kind regards
Linda Labschütz / Internet Guest Relation Manager
Schick Hotels - Over a century of Viennese charm
No Public Name
Family
50-59 years
Reviewed: 12 months ago (28/12/2024)
Date of experience: 12/2024

Wonderful.

Dear guest,
Thank you for taking the time to share your experience at our Hotel Capricorno. We are pleased to hear that you enjoyed a wonderful experience with us. Our team takes great pride in providing exceptional service to all of our guests. We hope to welcome you back on your next Vienna visit and wish you, in the meantime a great New Year's Eve.
Best regards
Linda Labschütz / Internet Guest Relation Manager
Schick Hotels - Over a century of Viennese charm
No Public Name
Couple
60-69 years
Reviewed: 12 months ago (24/12/2024)
Date of experience: 11/2024

Very good but had to ask for tea and coffe with kettle for our room. Had to ask for toilet paper and tissues for the bathroom. Also shower soap ran out had to ask for refill from house keeper. About from those issues everything was ok.

Dear Guest,
Thank you for your feedback. We are sorry that you experienced some inconveniences with the amenities in your room. We appreciate your patience and are working to improve our service. We are glad that you still enjoyed an overall pleasant stay and we look forward to welcoming you back at our Hotel Capricorno in the future.
In the meantime, we wish you nice holidays and remain,
with kind regards
Linda Labschütz / Internet Guest Relation Manager
Schick Hotels - Over a century of Viennese charm
No Public Name
Couple
50-59 years
Reviewed: 12 months ago (20/12/2024)
Date of experience: 12/2024

fantastic experience

Dear guest,
thank you for taking the time to share your feedback with us. We are very pleased to read that your stay at our Hotel Capricorno was very good. It is our pleasure to provide excellent service and accommodation to all our guests. We thank you for your kind words and hope to welcome you back soon for another enjoyable stay.
In the meantime we wish you nice holidays and remain,
with best regards
Linda Labschütz / Internet Guest Relation Manager
Schick Hotels - Over a century of Viennese charm
No Public Name
Business
50-59 years
Reviewed: 12 months ago (18/12/2024)
Date of experience: 12/2024

Great experience, friendly and helpful staff, clean rooms, comfortable beds, great location next to Schwedensplatz subway station and Ring Trolley.

Dear guest,
Thank you very much for your valuable feedback for our Hotel Capricorno. We are very pleased that you liked our staff as well as the cleanliness and location. Your comments regarding the bed have been noted and help us to constantly improve our service. We are also happy that we did surprise you and made you enjoy an even more special birthday. We hope you will keep your visit in good memories and look forward to your next visit.
In the meantime, we wish you a wonderful Advent season and remain,
with kind regards
Linda Labschütz / Internet Guest Relation Manager
Schick Hotels - Over a century of Viennese charm
No Public Name
Couple
60-69 years
Reviewed: 1 year ago (15/12/2024)
Date of experience: 12/2024

The staff made all the difference otherwise an ordinary weak 4⭐️ hotel according to Swedish standards.

Dear guest,
Thank you for your feedback for our Hotel Capricorno. We are pleased to hear that our staff made a positive impression. We value your opinion and are always striving to improve our service and quality. We hope you had a nice journey back home and will opt again for us in future.
In the meantime, we remain,
with kind regards
Linda Labschütz / Internet Guest Relation Manager
Schick Hotels - Over a century of Viennese charm
No Public Name
Couple
80+ years
Reviewed: 1 year ago (10/12/2024)
Date of experience: 12/2024

Excellent

Dear guest,
Thank you very much for opting again for our Hotel Capricorno. We are very pleased to hear that your stay was satisfactory in every way. We strive to ensure that our guests have a pleasant and comfortable stay and we are pleased that we were able to achieve this for you.
We look forward to welcoming you again soon and send you, in the meantime, our best regards from Vienna.
Linda Labschütz / Internet Guest Relation Manager
Schick Hotels - Over a century of Viennese charm
No Public Name
Friends
60-69 years
Reviewed: 1 year ago (09/12/2024)
Date of experience: 12/2024

Top,alles Bestens

Sehr geehrter Gast,
Vielen Dank, dass Sie sich die Zeit genommen haben, eine so gute Bewertung für unser Hotel Capricorno zu schreiben. Wir freuen uns sehr über Ihre Kommentare und hoffen, dass wir Sie in Zukunft wieder bei uns begrüßen können.
In der Zwischenzeit, verbleiben wir,
mit freundlichen Grüßen aus Wien
Linda Labschütz / Internet Guest Relation Manager
Schick Hotels - Wiens charmante Privathotels
No Public Name
Alone
<20 years
Reviewed: 1 year ago (09/12/2024)
Date of experience: 12/2024

i loved staying at hotel capricorno! i would definitely stay again, i felt very safe and happy and all the staff made my stay very enjoyable, thankyou so much.

Dear guest,
Thank you for taking the time to share your positive experience at Hotel Capricorno with us. Your satisfaction and feeling of security during your stay are important to us. We are pleased that our team was able to make your stay pleasant. We are also very happy to hear that you were satisfied with the location and the value for money. Looking forward your next Vienna visit, we remain,
with kind regards
Linda Labschütz / Internet Guest Relation Manager
Schick Hotels - Over a century of Viennese charm
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