Schick Hotel City Central hotel logohotel logo
Public Reviews Score
87%

"Very satisfied"

Based on 8,172 reviews across 10 portals
:
No Public Name
Family
40-49 years
Reviewed: 5 months ago (17/02/2026)
Date of experience: 02/2026

Senza ombra di dubbio il miglior hotel in cui io abbia soggiornato, peccato che ero di passaggio e mi son fermato solo una notte,accoglienza da 10 e lode,stanza ottima e una colazione ottima e di qualità, situato in un'ottima posizione.
Spero proprio di ritornare.

Dear valued Guest,

Thank you so much for your wonderful feedback and the excellent review of your stay at Hotel City Central.

We are delighted that you enjoyed your time with us so much and especially appreciated the warm welcome, the comfortable room, and the high-quality breakfast selection. Your kind words about our location in the heart of Vienna and your desire to visit us again are a great source of motivation for our entire team.

We hope to welcome you back again soon and provide you with another unforgettable stay.

kind regards
Rebecca
No Public Name
Alone
20-29 years
Reviewed: 5 months ago (16/02/2026)
Date of experience: 02/2026

Sauber, preiswert, top lage. Nichts zu beanstanden.

Sehr geehrter Gast!

Wir danken Ihnen sehr für Ihre positive Rückmeldung und freuen uns, dass Sie mit der Sauberkeit, dem Preis-Leistungs-Verhältnis sowie der zentralen Lage unseres Hotels zufrieden waren.

Es ist schön zu erfahren, dass Sie einen angenehmen Aufenthalt bei uns verbringen konnten. Ihre hohen Bewertungen in den Bereichen Zimmer und Service schätzen wir sehr.

Gerne nehmen wir auch Ihre Rückmeldung zum Frühstück auf und hoffen, Sie bei einem zukünftigen Besuch weiterhin überzeugen zu dürfen.

Mt freundlichen Grüßen
Tecla Yulu
Rezeption
No Public Name
Couple
30-39 years
Reviewed: 5 months ago (15/02/2026)
Date of experience: 02/2026

Good hotel

Dear valued Guest,

Thank you so much for taking the time to share your impressions with us.

We are delighted that you particularly praised our service, the central location, and the breakfast. Your praise provides our team with valuable motivation to continue prioritizing the well-being of our guests.

We also appreciate your honest feedback regarding the room, cleanliness, and value for money. Your feedback helps us to continuously review and improve our services.

We hope you enjoyed your stay overall and that you have fond memories of Vienna.

Best wishes
Tecla Yulu
Reception
No Public Name
Family
50-59 years
Reviewed: 5 months ago (12/02/2026)
Date of experience: 02/2026

Das Badezimmer war sauber und funktional, könnte aber mal erneuert und modernisiert werden. Z. B. die Fussbodenfliesen waren nicht im guten Zustand

Sehr geehrter Gast!

Wir danken Ihnen für Ihre wertvolle Rückmeldung und freuen uns zu hören, dass Sie mit dem Service, der zentralen Lage sowie unserem Frühstücksangebot sehr zufrieden waren.

Ihr Hinweis hinsichtlich des Badezimmers sowie der Fußbodenfliesen wurde mit Aufmerksamkeit gelesen. Wir bedauern, dass hier Ihr Eindruck getrübt wurde, und leiten Ihren Kommentar selbstverständlich an die zuständige Abteilung weiter.

Es ist schön zu erfahren, dass die Sauberkeit Ihren Erwartungen entsprochen hat und Sie insgesamt einen angenehmen Aufenthalt bei uns verbringen konnten.

Mit freundlichen Grüßen
Rebecca
No Public Name
Couple
20-29 years
Reviewed: 5 months ago (12/02/2026)
Date of experience: 02/2026

Really really good. Thank you everyone in this hotel. They were so kind.

Dear valued Guest,

Thank you so much for taking the time to share your experience with us.

We are especially pleased that you had a thoroughly enjoyable stay with us and that our team impressed you with their friendliness. Your generous feedback regarding service, location, cleanliness, room, and value for money is a wonderful confirmation of the daily dedication of our entire team.

We greatly appreciate your praise and look forward to welcoming you back to Vienna on a future trip.

kind regards
Rebecca
No Public Name
Family
30-39 years
Reviewed: 6 months ago (09/02/2026)
Date of experience: 02/2026

i like the hotel. that's why i am returning

Dear Valued Guest,

Thank you for choosing our Hotel City Central again and for sharing your impressions with us.

We are delighted that you appreciate our hotel and enjoy returning time and again. We gratefully accept your praise for our central location, breakfast selection, and room comfort, and will gladly pass this on to our team.

At the same time, we thank you for your candid feedback regarding your service experience. We regret that you found the interaction too technical and not personal enough. Your observation that flexibility and interaction play an important role in the hospitality industry is valuable to us, as our goal is to cater to the individual needs of our guests in the best possible way.

We also take your comments regarding cleanliness and pricing seriously and use them as motivation to continuously improve our services.

We hope to have the opportunity to impress you again with our service during your next stay in Vienna and thank you once more for your honest feedback.

kind regards
Rebecca
No Public Name
Friends
70-79 years
Reviewed: 6 months ago (08/02/2026)
Date of experience: 02/2026

good overall,but Mr.reception was wrong and I charge twice the room and still have not returned my 290€

Dear Guest,

Thank you very much for taking the time to share your impressions of your stay.

We are delighted that you appreciated our hotel's central location and that you positively mentioned our breakfast and the overall ambiance.

We are very sorry that there were discrepancies with the bill and the refund of the overpayment. We take your feedback extremely seriously, as such incidents do not meet our quality standards. We will also carefully review your comments regarding the room odor and other aspects of your stay internally to ensure further improvements for our guests.

Thank you again for your candid feedback. We hope that despite the inconveniences you described, you were able to take away some pleasant memories of your visit.

Best wishes
Tecla Yulu
Reception
No Public Name
Couple
60-69 years
Reviewed: 6 months ago (08/02/2026)
Date of experience: 02/2026

Great experience with one minor hitch,

Dear valued Guest,

We are delighted that you enjoyed your stay with us and appreciated our central location and breakfast offerings. It's wonderful to hear that our team, and especially our breakfast service staff, made a positive impression on you.

We also thank you for your honest feedback regarding the room, cleanliness, and your perception of the price. Your feedback is very important to us and helps us to continuously improve our services.

kind regards
Rebecca
No Public Name
Alone
30-39 years
Reviewed: 6 months ago (07/02/2026)
Date of experience: 02/2026

Good.

Dear Valued Guest!

Thank you for taking the time to share your positive feedback with us.

We are delighted that you were completely satisfied with our service, location, breakfast, rooms, and cleanliness. Your praise is a wonderful motivation for our entire team.

We also appreciate your feedback on the value for money. Your impressions help us to continuously improve our offerings.

We hope to welcome you back again soon.

kind regards
Rebecca
No Public Name
Business
20-29 years
Reviewed: 6 months ago (07/02/2026)
Date of experience: 02/2026

The hotel was near key landmarks and very close to bus and S-Bahn Stations. The staff was very friendly and the breakfast was great with many options. It was neatly clean and the room was very comfortable. Overall my experience was very good and I would highly consider returning when visiting the city again.

Dear valued Guest,

Thank you so much for taking the time to share your experience with us.

We are delighted to read that our hotel's central location, its proximity to attractions, and the easy access to bus and train stations made your stay particularly enjoyable. We are very pleased to receive your praise for the friendliness of our team and will, of course, pass it on.

Your positive feedback regarding the cleanliness, the comfort of the rooms, and the varied breakfast buffet also means a great deal to us and is wonderful confirmation of our daily commitment.

We greatly appreciate that you are considering another visit and hope to welcome you back again soon.

kind regards
Rebecca
Rezeption
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