Schick Hotel City Central hotel logohotel logo
Public Reviews Score
87%

"Very satisfied"

Based on 8,182 reviews across 10 portals
:
No Public Name
Family
40-49 years
Reviewed: 6 months ago (23/10/2025)
Date of experience: 10/2025

Nettes Personal, saubere Zimmer und top Lage haben zu einem gelungenen Urlaub beigetragen.

Sehr geehrter Gast,
Besten Dank für Ihre positive Rückmeldung. Es freut uns sehr, dass Sie sowohl mit unserem Team als auch mit der Sauberkeit der Zimmer und unserer zentralen Lage rundum zufrieden waren. Besonders schön ist es zu hören, dass das Frühstücksangebot Ihren Erwartungen entsprochen hat und Sie die Nähe zu Sehenswürdigkeiten und Verkehrsanbindungen geschätzt haben. Wir hoffen, Sie bald wieder bei uns begrüßen zu dürfen und verbleiben, in der Zwischenzeit,
mit freundlichen Grüßen
Linda Labschütz / Internet Guest Relation Manager
Schick Hotels - Wiens charmante Privathotels
No Public Name
Friends
60-69 years
Reviewed: 6 months ago (22/10/2025)
Date of experience: 10/2025

Estuve en el Hotel Central de Viena y me encantó. Es un hotel pequeño, muy limpio y con un personal muy amable. Te hacen sentir como en casa desde que llegas. El desayuno estaba muy correcto, solo le faltó un huevo frito para ser perfecto. ¡Totalmente recomendable!

Dear guest,
Thank you very much for taking the time to write such a positive review of our Hotel City Central. We are glad that you enjoyed your stay with us and that our team made you feel comfortable. We appreciate your praise regarding the cleanliness and friendly service. We also noticed your feedback on breakfast and kindly ask you to not hesitate to ask our service team, enabling us to quickly react on site. We hope we can soon welcome you back again and send you, in the meantime, our best regards.
Linda Labschütz / Internet Guest Relation Manager
Schick Hotels - Over a century of Viennese charm
No Public Name
Couple
50-59 years
Reviewed: 6 months ago (22/10/2025)
Date of experience: 10/2025

Very hot room. Couldn't turn radiator in bathroom off so had to sleep with the window open. Very noisy road

Dear Guest,
Thank you for taking the time to share your impressions with us. We are sorry to hear that you encountered problems with the heat in the room and the radiator in the bathroom. We will of course pass this on to our technical department in order to check the happenings. Regarding your comment about the distance to the main square, we checked our own website and saw that the information is correctly placed in minutes. We hope you will still choose us again for your next Vienna stay and send you, in the meantime, our best regards.
Linda Labschütz / Internet Guest Relation Manager
Schick Hotels - Over a century of Viennese charm
No Public Name
Couple
70-79 years
Reviewed: 6 months ago (21/10/2025)
Date of experience: 10/2025

A very satisfactory experience in this centrally located family run hotel, closely aligned to the neighbouring sister-hotel, the Stephanie Hotel where we enjoyed delicious dinners served by professionally trained and courteous staff. Many thanks to everyone who took good care of us during our first week long stay in the historical centre of Vienna.

Dear guest,
Thank you for taking the time to share your impressions. We are very happy to hear that you thoroughly enjoyed your stay at our Hotel City Central, in the heart of Vienna and that our service and central location met your expectations. It's great to know that the breakfast selection and the friendly support of our team, in particular, contributed to your satisfaction. We greatly appreciate your kind words and hope you will soon visit us back again. In the meantime, we remain, with kind regards
Linda Labschütz / Internet Guest Relation Manager
Schick Hotels - Over a century of Viennese charm
No Public Name
Family
30-39 years
Reviewed: 6 months ago (21/10/2025)
Date of experience: 10/2025

Close to the center. New lobby desing . Room old Desing .Clean . There is no mini fridge in the room .

Dear guest,
we are glad that you enjoyed a nice stay at our Hotel City Central and are pleased that you appreciated our lobby area and the central location. But we are sorry that the room design and the lack of a mini-fridge did not quite meet your expectations. For environmental reasons, we no longer have a minibar in the room. If you have anything that needs to be refrigerated, you are more than welcome to contact the reception team; our colleagues will be pleased to quickly help you. However, cooled drinks can be purchased in-house, directly at the lobby bar. We hope you still enjoyed a nice Vienna visit and send you, in the meantime, our best regards.
Linda Labschütz / Internet Guest Relation Manager
Schick Hotels - Over a century of Viennese charm
No Public Name
Alone
40-49 years
Reviewed: 6 months ago (20/10/2025)
Date of experience: 10/2025

Was my pleasure to stay.

Dear guest,
Thank you for your review. We are happy that you enjoyed your stay at our Hotel City Central and were particularly impressed by the friendly team, the breakfast buffet and the cleanliness of our house. We're glad that the proximity to the city center also suited you and hope to welcome you back soon. Best regards
Linda Labschütz / Internet Guest Relation Manager
Schick Hotels - Over a century of Viennese charm
No Public Name
Business
50-59 years
Reviewed: 6 months ago (19/10/2025)
Date of experience: 10/2025

Only minus is,they dont have mini bar in room…

Dear guest,
Thank you very much for your excellent review and for taking the time to share your experience. We are very pleased that you were completely satisfied with our service and we confirm that for environmental reasons, we no longer have a minibar in the room. If you have anything that needs to be refrigerated, you are more than welcome to contact the reception team; our colleagues will be pleased to quickly help you. However, cooled drinks can be purchased in-house, directly at the lobby bar.
We hope you had a nice journey back home and send you, in the meantime, our best regards.
Linda Labschütz / Internet Guest Relation Manager
Schick Hotels - Over a century of Viennese charm
No Public Name
Alone
70-79 years
Reviewed: 6 months ago (17/10/2025)
Date of experience: 10/2025

Ich habe sehr schöne Tage in Wien verbracht, wobei Hotel bzw. Unterkunft für sehr wichtig sind! Alles war für mich tipptopp!

Sehr geehrter Gast,
Besten Dank für Ihre wunderbare Rückmeldung. Es freut uns, dass Sie Ihren Aufenthalt in unserem Hotel City Central genießen konnten. Sehr gerne leiten wir Ihre Komplimente intern weiter und hoffen, Sie bald wieder in Wien zu begrüßen.
Freundliche Grüße
Linda Labschütz / Internet Guest Relation Manager
Schick Hotels - Wiens charmante Privathotels
No Public Name
Family
40-49 years
Reviewed: 6 months ago (16/10/2025)
Date of experience: 10/2025

Very old and needs an update. Weird spots in the ceiling of family room 301. Ugly curtains and not modern furniture.
Nice big room.

Dear guest,
Thank you very much for taking the time to share your experience with us. We are pleased to hear that you found the size of your room comfortable and that you were also satisfied with our service and cleanliness. At the same time, we regret that the design and furnishings of your room did not meet your expectations. As you wrote our Hotel City Central offers a classic style but please be informed that we to have a total of five Schick Hotels in Vienna with different amenities and that we would be happy to advise you, in order to find the fitting one.
Hoping to soon welcome you back in Vienna, we remain,
with kind regards
Linda Labschütz / Internet Guest Relation Manager
Schick Hotels - Over a century of Viennese charm
No Public Name
Family
50-59 years
Reviewed: 6 months ago (15/10/2025)
Date of experience: 10/2025

Die Reinigung der Zimmer ist mässig, da wir jeden Tag auf den Glastablaren die Ränder der Gläser hatten vom ersten Tag an, im Badezimmer die "frischen" Handtücher fleckig waren und die Haare in der Wanne nicht beseitigt wurden. WC Spülung ist sehr knapp eingestellt und so sieht man teilweise die Hinterlassenschaft des Vorgängers, WC Sitz locker. Bettsofa mussten wir selbst ausziehen. Positiv war der Zimmerwechsel von 205 in 211, wobei das Zimmer dann deutlich kleiner war , aber weit ab vom Strassenlärm. Leider gab es nur wenig Freundlichkeit. Beim Frühstück war es herzlich, jedoch passt es gar nicht, wenn ein Mitarbeiter lautstark zurecht gewiesen wird, irgendeine Sache anders machen zu müssen. Der Herr war sehr eingeschüchtert...Schade weil er so Sympathisch war.

Sehr geehrter Gast,
Besten Dank, dass Sie sich die Zeit genommen haben, Ihren Aufenthalt in unserem Hotel City Central zu schildern. Wir schätzen es sehr, ehrliches Feedback zu erhalten, welches uns aufzeigt, in welchen Bereichen noch Verbesserungsbedarf besteht. Ihre Anmerkungen zur Reinigung haben wir bereits mit unserem Housekeeping-Team geteilt, damit diese Punkte zukünftig noch sorgfältiger beachtet werden. Wir freuen uns, dass Sie zumindest die ruhige Lage Ihres zweiten Zimmers und die zentrale Position unseres Hauses als positiv empfanden. Wir werden Ihre Hinweise intern weiterleiten und hätten gerne direkt vor Ort schnell reagiert. Wir hoffen, eine weitere Chance zu bekommen Sie doch noch zu begeistern und verbleiben, in der Zwischenzeit, mit freundlichen Grüßen
Linda Labschütz / Internet Guest Relation Manager
Schick Hotels - Wiens charmante Privathotels
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