Schick Hotel City Central hotel logohotel logo
Public Reviews Score
87%

"Very satisfied"

Based on 8,177 reviews across 10 portals
:
No Public Name
Family
30-39 years
Reviewed: 9 months ago (21/01/2026)
Date of experience: 01/2026

Dear Team of the Hotel City Central,

Thank you very much for your kind message. I truly appreciated my stay with you and the warm hospitality you provided. I will be happy to share my impressions and offer any constructive feedback that may support your continued excellence.

Kind regards,
Mr. Intrieri

Dear valued Guest,

Thank you so much for your kind words and your wonderful feedback regarding your stay at Hotel City Central.

We are especially pleased that you appreciated our warm hospitality and service so much. Your praise for the location, breakfast, rooms, and cleanliness fills our entire team with joy and is a wonderful source of motivation.

We greatly appreciate you sharing your impressions and being willing to support us with constructive feedback. Your trust and satisfaction are of utmost importance to us.

Best wishes
Tecla Yulu
Reception
No Public Name
Family
50-59 years
Reviewed: 9 months ago (19/01/2026)
Date of experience: 01/2026

Ein Hotel zum Weiterempfehlen im Freundeskreis

Sehr geehrter Gast!

Wir freuen uns sehr über Ihre positive Rückmeldung und darüber, dass Sie unser Hotel gerne im Freundeskreis weiterempfehlen möchten.

Es ist schön zu lesen, dass Sie sich von unserem Team gut betreut gefühlt haben und insbesondere die Lage, das Frühstück sowie die Sauberkeit für Sie überzeugend waren.

Herzlichen Dank auch für Ihre zusätzlichen Bewertungen – sie bestätigen uns darin, weiterhin auf einen angenehmen Aufenthalt für unsere Gäste zu achten.

Mit freundlichen Grüßen
Rebecca Willinger
No Public Name
Friends
20-29 years
Reviewed: 9 months ago (18/01/2026)
Date of experience: 01/2026

The rooms are not soundproof and need improvement; you can hear the neighboring rooms. Also, there is no charging outlet next to the bed.

Dear valued Guest,

Thank you for taking the time to share your impressions of your stay with us.

We are delighted that you particularly praised our service and the central location of our hotel and greatly appreciate your kind words. We also welcome your positive feedback regarding cleanliness and will pass it on to our team.

We have taken note of your feedback regarding the soundproofing and regret that this affected your stay. We also regret that you did not find a power outlet by the bed, which is also important for comfort. Your comments will, of course, be passed on internally.

Regarding your breakfast experience, we thank you for suggesting a greater variety and will gladly consider your request for omelets as valuable feedback.

We hope that you still enjoyed your stay with us and would be pleased to welcome you back again.

with kind regards
Rebecca Willinger
No Public Name
Couple
30-39 years
Reviewed: 9 months ago (16/01/2026)
Date of experience: 01/2026

The rooms aren't soundproofed; some nights we couldn't sleep well because of the noise from the next room. The cleaning and breakfast staff are amazing. The reception staff are a bit rude.

Dear Valued Guest,

Thank you for sharing your experience with us. We are delighted that you found the work of our cleaning and breakfast teams particularly positive and will gladly pass on your praise to the relevant colleagues.

We have carefully read your feedback regarding the noise in your room. We are sorry that you were unable to sleep undisturbed on some nights. We understand how important a pleasant and quiet atmosphere is for a restful stay and take your comment about the soundproofing very seriously.

We also regret that you did not find the reception staff consistently friendly. For us, service is paramount; therefore, we will use your feedback as an opportunity to work internally on improvements.

Regards
Tecla Yulu
Reception

Thank you for your honest and detailed feedback. It helps us to continuously reflect on and further develop our service.
No Public Name
Alone
60-69 years
Reviewed: 9 months ago (16/01/2026)
Date of experience: 01/2026

Sehr gute Lage, sehr zuvorkommendes Personal, sehr gutes Frühstück - was will man mehr?!

Dear valued Guest,

Thank you so much for taking the time to share your positive impressions of your stay with us.

We are delighted to read that you were particularly impressed by our central location, the friendliness of our team, and the breakfast. Your praise is a wonderful motivation for our entire team.

We also greatly appreciate your excellent ratings in all other categories, especially regarding cleanliness and value for money. We hope you thoroughly enjoyed your stay and would be pleased to welcome you back again soon.

Best wishes
Tecla Yulu
Reception
No Public Name
Business
50-59 years
Reviewed: 9 months ago (11/01/2026)
Date of experience: 01/2026

Sehr schönes Hotel was etwas in die Jahre gekommen ist. Mit dem Appartement und dem Service waren wir sehr zufrieden.

Sehr geehrter Gast,

herzlichen Dank, dass Sie sich die Zeit genommen haben, uns Ihre Eindrücke zu Ihrem Aufenthalt zu schildern.

Es freut uns sehr zu lesen, dass Sie mit unserem Appartement, dem Service und der Sauberkeit besonders zufrieden waren und die zentrale Lage unseres Hauses geschätzt haben.

Ihren Hinweis, dass unser Hotel ein wenig in die Jahre gekommen ist, nehmen wir aufmerksam zur Kenntnis. Wir bedauern, dass der Stil nicht ganz Ihren Erwartungen entsprochen hat. Gerne möchten wir Sie darüber informieren, dass wir insgesamt fünf Schick Hotels in Wien mit unterschiedlichen Stilrichtungen anbieten. Bei einer zukünftigen Buchung beraten wir Sie gerne, um das für Sie passende Ambiente zu finden.

Vielen Dank auch für Ihre Rückmeldung zum Frühstück wie auch für Ihre positiven Bewertungen in allen übrigen Kategorien. Wir hoffen, Sie konnten Ihren Aufenthalt genießen und freuen uns, wenn wir Sie erneut willkommen heißen dürfen.

Mit freundlichen Grüßen
Rebecca
No Public Name
Couple
30-39 years
Reviewed: 10 months ago (08/01/2026)
Date of experience: 01/2026

Sehr positiv

Sehr geehrter Gast,

herzlichen Dank für Ihre ausgezeichnete Bewertung und das durchweg positive Feedback zu Ihrem Aufenthalt bei uns.

Es freut uns sehr, dass Sie mit unserem Service, der Lage, dem Frühstück sowie Zimmer, Sauberkeit und Preis-Leistungs-Verhältnis rundum zufrieden waren.

Ihr Lob ist eine schöne Bestätigung für unser gesamtes Team und motiviert uns, weiterhin mit vollem Einsatz für das Wohl unserer Gäste zu sorgen.

Mit freundlichen Grüßen
Rebecca
No Public Name
Alone
60-69 years
Reviewed: 10 months ago (07/01/2026)
Date of experience: 01/2026

🎉🎉🎉 Wonderful hotel.
Attentive staff. Clean and good breakfasts.

Dear valued Guest,
Thank you for your excellent review and kind words about your stay. We are delighted that you were completely satisfied with the attentiveness of our team, the cleanliness and the breakfast offer. Your positive feedback is a wonderful affirmation for our entire team and motivates us to continue providing the best possible service for our guests. We hope to welcome you back to Hotel City Central again soon and wish you, in the meantime, all the best for 2026. Kind regards
Linda Labschütz / Internet Guest Relation Manager
Schick Hotels - Over a century of Viennese charm
No Public Name
Couple
20-29 years
Reviewed: 10 months ago (06/01/2026)
Date of experience: 01/2026

A lovely hotel in Vienna! We so enjoyed our honeymoon stay here. The hotel staff were amazing to work with and very kind and attentive!

Dear valued Guest,
Thank you for sharing your wonderful impressions of your honeymoon stay with us. We are delighted to hear that you felt completely at ease at our Hotel City Central and that you particularly appreciate the warm and attentive service provided by our team. Your praise fills us with great joy and is a valuable compliment to the entire team. We wish you all the best and would be very happy to welcome you back on one of your future trips. Kind regards
Linda Labschütz / Internet Guest Relation Manager
Schick Hotels - Over a century of Viennese charm
No Public Name
Alone
50-59 years
Reviewed: 10 months ago (04/01/2026)
Date of experience: 01/2026

It was good

Dear valued Guest,
Thank you for taking the time to review our Hotel City Central. We are very happy that you particularly appreciated our central location and were very satisfied with our service. We hope to welcome you back again on your next stay in Vienna and send you, in the meantime, our best regards.
Linda Labschütz / Internet Guest Relation Manager
Schick Hotels - Over a century of Viennese charm
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