Schick Hotel City Central hotel logohotel logo
Public Reviews Score
87%

"Very satisfied"

Based on 8,177 reviews across 10 portals
:
No Public Name
Friends
50-59 years
Reviewed: 10 months ago (21/09/2025)
Date of experience: 09/2025

All was great. The only hiccup was that we booked a room on a booking site for two people and were provided a single room. We had to upgrade and pay for an extra person. We expected a double room and didn’t get it in our original price. That was the only frustration.

Dear guest,
Thank you for your review. We are very happy to hear that our team, the cleanliness of the rooms, the breakfast offer and the location of our Hotel City Central met your expectations and that you enjoyed your stay overall. We apologize for your comment regarding the room assignment. It is understandable that this caused some inconvenience, especially if your expectations differed from your booking. Nevertheless, we hope that you enjoyed your stay with us after the room change. We thank you again for your valuable feedback and hope to welcome you back in the future. Best regards
Linda Labschütz / Internet Guest Relation Manager
Schick Hotels - Over a century of Viennese charm
No Public Name
Family
40-49 years
Reviewed: 10 months ago (20/09/2025)
Date of experience: 09/2025

We were very disappointed!! The location was great besides that nothing ! Room wasn’t cleaned on first day . Dishwasher wasn’t working, the whole apartment fuse blew if you turned on the stove

Dear Guest,
Thank you for taking the time to share your impressions with us. We are very sorry to read that your stay did not meet your expectations and that you were particularly dissatisfied with the cleanliness and technical amenities in your apartment. Please do accept our excuses and be informed that we already corresponded with the booking platform you used. We take your feedback seriously and hope, you still enjoyed a nice stay in Vienna. Best regards
Linda Labschütz / Internet Guest Relation Manager
Schick Hotels - Over a century of Viennese charm
No Public Name
Business
20-29 years
Reviewed: 10 months ago (19/09/2025)
Date of experience: 09/2025

Vero satisfied

Dear Guest,
Thank you very much for your review. We are delighted that you were completely satisfied with your stay at our Hotel City Central and we appreciate your high scores. We hope we can welcome you again on your next Vienna trip and send you, in the meantime, our best regards.
Linda Labschütz / Internet Guest Relation Manager
Schick Hotels - Over a century of Viennese charm
No Public Name
Couple
60-69 years
Reviewed: 10 months ago (18/09/2025)
Date of experience: 09/2025

Zentral gelegenes Hotel mit freundlichem Personal und ruhigen, komfortablen Zimmern.

Sehr geehrter Gast,
Besten Dank, dass Sie sich die Zeit genommen haben, uns Ihr detailliertes Feedback mitzuteilen. Es freut uns sehr, dass Sie die zentrale Lage unseres Hotel City Central und den freundlichen Service an der Rezeption sowie im Zimmerbereich so positiv hervorheben. Ebenso wissen wir Ihre lobenden Worte zu unseren Zimmern sehr zu schätzen. Ihr Hinweis bezüglich der Brötchen beim Frühstück haben wir notiert und werden dies nun verstärkt kontrollieren. Dankeschön.
Wir freuen uns, dass Sie Ihren Aufenthalt insgesamt genießen konnten und hoffen, Sie bei einer nächsten Gelegenheit wieder bei uns begrüßen zu dürfen.
Linda Labschütz / Internet Guest Relation Manager
Schick Hotels - Wiens charmante Privathotels
No Public Name
Business
50-59 years
Reviewed: 10 months ago (14/09/2025)
Date of experience: 09/2025

Insgesamt guter Eindruck, nette Gesten (Kuchen , Getränk aus der Bar, Willkommensgeschenk auf dem Zimmer…) leider insgesamt etwas hellhörig, was die Zimmer und auch der Lärm von draußen angeht

Sehr geehrter Gast,
Besten Dank, dass Sie sich die Zeit genommen haben, Ihre Eindrücke mit uns zu teilen. Es freut uns, dass Sie die kleinen Aufmerksamkeiten, wie Kuchen, Getränke und das Willkommensgeschenk auf Ihrem Zimmer, sowie die Freundlichkeit unseres Teams geschätzt haben und sich wieder sehr wohl bei uns im Hotel City Central fühlten. Wir bedauern, dass Sie das Ihnen zugeteilte Zimmer als etwas hellhörig wahrgenommen haben. Ihre Rückmeldung zur Schallisolierung nehmen wir ernst und hoffen, dass Ihr Aufenthalt dennoch erholsam war. Den Hinweis zum Frühstück und insbesondere zum frischen Obstsalat werden wir umgehend an unser Team weitergeben, welches die Qualität täglich überprüft. Wir hoffen, Sie schon bald wieder bei uns zu empfangen und verbleiben, in der Zwischenzeit,
mit freundlichen Grüßen
Linda Labschütz / Internet Guest Relation Manager
Schick Hotels - Wiens charmante Privathotels
No Public Name
Alone
60-69 years
Reviewed: 10 months ago (14/09/2025)
Date of experience: 09/2025

Thank of you, m'y first Time in Wien has been a total success.
I 've been feeling like at friends'
No need to seek for long next time.
You 've made me in envy to return😊

Dear guest,
Thank you very much for your wonderful feedback. We are very happy to read that our central location and service made your first stay in Vienna a memorable experience. Your words that you felt like friends with us fill us with great joy. We would be very happy to welcome you back soon and thank you for your trust.
Best regards
Linda Labschütz / Internet Guest Relation Manager
Schick Hotels - Over a century of Viennese charm
No Public Name
Couple
70-79 years
Reviewed: 10 months ago (13/09/2025)
Date of experience: 09/2025

Uitstekend hotel.

Dear guest,
Thank you very much for your review. With pleasure we read that you were satisfied with our service and found our team helpful. We will gladly forward your compliments also for the location and the breakfast selection. Thank you! We look forward to welcoming you back soon and wish you, in the meantime, all the best. Kind regards
Linda Labschütz / Internet Guest Relation Manager
Schick Hotels - Over a century of Viennese charm
No Public Name
Couple
40-49 years
Reviewed: 10 months ago (13/09/2025)
Date of experience: 09/2025

Personale gentilissimo e solare. Inaspettato regalo di compleanno da parte dell'hotel direttamente in camera. Posizione eccellente per girare a piedi. A due passi a piedi dalla metro e dal centro città con ristoranti molto belli nelle vicinanze.

Gentile ospite,
Grazie mille per aver dedicato del tempo a recensire così positivamente il suo soggiorno presso il nostro Hotel City Central. Siamo lieti di sapere che il nostro team l'abbia fatta sentire a Suo agio e che abbia apprezzato la piccola sorpresa di compleanno direttamente in camera. Siamo inoltre felici che la posizione centrale, abbia arricchito la sua visita a Vienna. Speriamo opti di nuovo per noi in futuro e nel frattempo, porgiamo i nostri più cordiali saluti.
Linda Labschütz / Internet Guest Relation Manager
Schick Hotels - Gli alberghi Viennesi privati pieni di fascino
No Public Name
Couple
50-59 years
Reviewed: 10 months ago (13/09/2025)
Date of experience: 09/2025

It was a good experience.

Dear guest,
Thank you for sharing your impressions with us. We are sincerely pleased that you were particularly satisfied with our friendly service, the location and the breakfast buffet. Thank you for your compliments. We hope you will opt again for us in future and send you, in the meantime, our best regards.
Linda Labschütz / Internet Guest Relation Manager
Schick Hotels - Over a century of Viennese charm
No Public Name
Business
30-39 years
Reviewed: 11 months ago (10/09/2025)
Date of experience: 09/2025

It was a good experience.The team was very kind and the hotel is clean and in a very good position

Dear guest,
Thank you very much for taking the time to review your stay at our Hotel City Central. We are pleased to hear that you enjoyed a nice visit and that especially the cleanliness and the location did convince you.
At the same time, we regret that the problem was not resolved during your stay due to a missunderstanding. We checked the door lock and door handle, but we oversaw that the chain was the problem. Sorry for that! We hope you will still keep us in good memories and we greatly appreciate your comments and honest feedback. Best regards
Linda Labschütz / Internet Guest Relation Manager
Schick Hotels - Over a century of Vienense charm
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