Schick Hotel City Central hotel logohotel logo
Public Reviews Score
87%

"Very satisfied"

Based on 8,176 reviews across 10 portals
:
No Public Name
Couple
50-59 years
Reviewed: 2 years ago (17/02/2025)
Date of experience: 02/2025

The bed was not comftable for the people with waste problems

Dear guest,
Thank you for your positive feedback on our service, central location and breakfast. We are very pleased that you enjoyed these aspects of your stay with us at the Hotel City Central. However, we regret that you were not satisfied with the comfort of the bed, especially in relation to your health needs. We have already informed our team in order to check the bed and the slatted fram. Please do not hesitate to contact our reception desk directly on site, enabling us a quick reaction.
We hope you will soon give us a further chance to make your next experience with us even more pleasant and wish you, in the meantime, all the best.
Kind regards
Linda Labschütz / Internet Guest Relation Manager
Schick Hotels - Over a century of Viennese charm
No Public Name
Friends
20-29 years
Reviewed: 2 years ago (11/02/2025)
Date of experience: 02/2025

Perfect location, impeccable welcome and very responsive reception

Dear guest,
Thank you very much for taking the time to leave us a review. We are very pleased to hear that your stay at our Hotel City Central was satisfactory in every way. We strive to ensure that our guests have a pleasant and comfortable stay and we are pleased that we were able to achieve this for you.
We look forward to welcoming you again soon and send you, in the meantime, our best regards from Vienna.
Linda Labschütz / Internet Guest Relation Manager
Schick Hotels - Over a century of Viennese charm
No Public Name
Alone
60-69 years
Reviewed: 2 years ago (09/02/2025)
Date of experience: 02/2025

My 2nd time staying at Hotel City Central and it will not be my last! Very well located comfortable hotel, with excellent staff and offers good value at the price point.

Dear guest,
Thank you for taking the time to share your positive experience with us. We are very happy that you choose again our Hotel City Central for your Vienna visit and are glad to hear that you enjoyed your stay and were satisfied with our team and service.
It is wonderful to know that our central location enhanced your visit to Vienna and that you were able to benefit from the good connections. We also really appreciate your praise for the value for money and the breakfast.
We will be more than happy to welcome you back the third time and wish you, in the meantime, all the best.
Kind regards
Linda Labschütz / Internet Guest Relation Manager
Schick Hotels - Over a century of Viennese charm
No Public Name
Business
60-69 years
Reviewed: 2 years ago (08/02/2025)
Date of experience: 02/2025

Angenehme Atmosphäre, kompetente Mitarbeiter

Sehr geehrter Gast,
Vielen Dank, dass Sie sich die Zeit genommen haben, eine so gute Bewertung für unser Hotel City Central zu schreiben. Wir freuen uns über Ihre freundlichen Worte über die gebotenen Atmosphäre und unser Team. Dies spornt uns an, weiterhin unseren Gästen, hervorragende Erlebnisse zu bieten. Nochmals vielen Dank für Ihre Komplimente und wir hoffen, dass wir Sie in Zukunft wieder bei uns begrüßen können.
In der Zwischenzeit, verbleiben wir,
mit freundlichen Grüßen aus Wien
Linda Labschütz / Internet Guest Relation Manager
Schick Hotels - Wiens charmante Privathotels
No Public Name
Friends
50-59 years
Reviewed: 2 years ago (05/02/2025)
Date of experience: 02/2025

The only negative was our room was dusty and there was mould above the window. We didn’t complain though as we were hardly in our room. The hotel overall has a nice ambiance and lovely staff and delicious food.

Dear guest,
Thank you for sharing your impressions with us. We are pleased that you enjoyed the atmosphere of our Hotel City Central as well as the friendliness of our staff and our varied breakfast. Thank you also for highlighting the good location, which made it easier for you to explore the city. But we regret to learn about the inconvenience with the cleanliness of your room and take your feedback very seriously. We already forwarded it internally in order to check the room and quickly react and act. Thank you for steering our attention to this important matter! We hope you will opt again for us in future and send you, in the meantime, our best regards.
Linda Labschütz / Internet Guest Relation Manager
Schick Hotels - Over a century of Viennese charm
No Public Name
Friends
30-39 years
Reviewed: 2 years ago (04/02/2025)
Date of experience: 02/2025

My experience at the hotel was amazing. the accommodation is next to the center. the stay there the same. the hotel is very warm and vintage. the mattress was the best I've ever slept on and the breakfast covered all tastes with the variety it had. the staff was very friendly, smiling and cheerful. I highly recommend it and would definitely go again.
thanks for everything ❤️

Dear guest,
Thank you for taking the time to share your positive experience at our Hotel City Central. We are very happy that you enjoyed your stay with us and especially appreciated our central location, our breakfast and the service of our staff. Your praise motivates us to continue to do our best to offer our guests an outstanding experience. We hope to welcome you again on your next trip to Vienna and send you, in the meantime, our best regards.
Linda Labschütz / Internet Guest Relation Manager
Schick Hotels - Over a century of Viennese charm
No Public Name
Couple
40-49 years
Reviewed: 2 years ago (02/02/2025)
Date of experience: 02/2025

Die Zimmer sind etwas in die Jahre gekommen und passen nicht mehr in die aktuelle Zeit. Es gibt Renovierungsbedarf (Tür im Badezimmer ist durch Wasser angegriffen, Waschbecken angeschlagen, Duschwanne ist nicht mehr zeitgemäß, Fliesen defekt bzw. verkratzt,…). Die Heizung ist viel zu laut, es gibt zu wenig Steckdosen. Der Flur ist zu eng, …
Das Bett ist sehr bequem und es ist sauber. Die Lage ist super.
Verpassen sie nicht rechtzeitig zu renovieren und sich der Zeit anzupassen.

Sehr geehrter Gast,
Vielen Dank für Ihr ausführliches Feedback und die Anmerkungen zu Ihrem Aufenthalt. Wir bedauern, dass der Stil unseres Hotels City Central nicht gänzlich Ihre Erwartungen erfüllen konnte. Wir möchten Sie darauf hinweisen, dass wir in Wien insgesamt fünf Schick Hotels mit unterschiedlichen Stilen haben und würden Ihnen gerne beim nächsten Mal ein passenderes Angebot empfehlen. Wir nehmen Ihre Rückmeldung ernst und prüfen die Möglichkeiten zur Verbesserung.
Es freut uns, dass die Bequemlichkeit des Bettes sowie die Sauberkeit und Lage überzeugen konnten und hoffen, Sie auch in Zukunft wieder im Schick Hotel Ihrer Wahl begrüßen zu dürfen.
In der Zwischenzeit, verbleiben wir,
mit freundlichen Grüßen
Linda Labschütz / Internet Guest Relation Manager
Schick Hotels - Wiens charmante Privathotels
No Public Name
Family
40-49 years
Reviewed: 2 years ago (26/01/2025)
Date of experience: 01/2025

Great experience, but, with all due respect, if I have to be objective and honest, I think according to German style and rules, it's a 3+ stars hotel! Otherwise everything is perfect...location, condition, breakfast! Thank you! We'll be back sometime!

Dear Guest,
Thank you for your review. We are glad that the location, the condition and the breakfast offer did convince you and we appreciate your compliments. We regret that the style of our Hotel City Central did not fully meet your expectations and are pleased to inform you, that we have a total of five Schick Hotels in Vienna with different styles. We will be happy to help you choose the ideal offer for your next reservation and wish you, in the meantime, all the best.
Kind regards
Linda Labschütz / Internet Guest Relation Manager
Schick Hotels - Over a century of Viennese charm
No Public Name
Business
20-29 years
Reviewed: 2 years ago (24/01/2025)
Date of experience: 01/2025

Top .,

Sehr geehrter Gast,
Besten Dank für Ihre Bewertung für unser Hotel City Central. Es freut uns sehr, dass Sie einen gelungenen Aufenthalt bei uns in Wien verbracht haben und wir hoffen, wir können Sie bald wieder zu unseren Gästen zählen.
In der Zwischenzeit, verbleiben wir,
mit freundlichen Grüßen
Linda Labschütz / Internet Guest Relation Manager
Schick Hotels - Wiens charmante Privathotels
No Public Name
Business
20-29 years
Reviewed: 2 years ago (24/01/2025)
Date of experience: 01/2025

Es war so laut wegen den anderen, man kann gar nicht schlafen und wird immer aufgeweckt

Sehr geehrter Gast,
vielen Dank für Ihr Feedback zu unserem Hotel City Central. Wir haben Ihren Hinweis bezüglich der Schallisolierung zur Kenntnis genommen und bedauern, dass dies Ihren Aufenthalt beeinträchtigt hat. Wir hoffen, dass Sie dennoch erholsame Nächte bei uns verbracht haben. Wir schätzen Ihre positiven Bewertungen in Bereichen wie Service, Lage und Frühstück. Ihr Feedback ist uns wichtig, und wir arbeiten kontinuierlich daran, Verbesserungen vorzunehmen, um unseren Gästen einen angenehmen Aufenthalt zu bieten.
Wir würden uns freuen, Sie auch in Zukunft wieder bei uns begrüßen zu dürfen und verbleiben, in der Zwischenzeit,
mit freundlichen Grüßen aus Wien
Linda Labschütz / Internet Guest Relation Manager
Schick Hotels - Wiens charmante Privathotels
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