Schick Hotel City Central hotel logohotel logo
Public Reviews Score
87%

"Very satisfied"

Based on 8,172 reviews across 10 portals
:
No Public Name
Family
20-29 years
Reviewed: 4 months ago (29/03/2026)
Date of experience: 03/2026

Sehr gepflegt, familiär und super gelegen. Top Hotel, sehr empfehlenswert.

Sehr geehrter Gast,

herzlichen Dank, dass Sie sich die Zeit genommen haben, Ihre positiven Eindrücke mit uns zu teilen.

Es freut uns sehr zu lesen, dass Sie das gepflegte Ambiente, die familiäre Atmosphäre und die ausgezeichnete Lage unseres Hauses so überzeugt haben. Ihr Lob sowie die tollen Bewertungen für Frühstück, Service, Zimmer und Sauberkeit schätzen wir sehr und sehen diese als Bestätigung für unsere tägliche Arbeit.

Es ist schön zu erfahren, dass Sie unser Hotel weiterempfehlen und insgesamt einen angenehmen Aufenthalt hatten. Ihr Feedback motiviert unser gesamtes Team, weiterhin für eine hohe Aufenthaltsqualität zu sorgen.

Mit freundlichen Grüßen
Rebecca Willinger
No Public Name
Alone
40-49 years
Reviewed: 4 months ago (29/03/2026)
Date of experience: 03/2026

Good experience, room was smaller than expected, great location too

Dear Valued Guest,

Thank you for taking the time to share your impressions with us.

We are pleased that you had a positive overall experience and particularly appreciated our central location.

At the same time, we regret that the room size did not quite meet your expectations. Your feedback on this is important to us, as we are constantly striving to further improve guest comfort and meet expectations as best as possible.

We hope you were still able to enjoy your stay and thank you sincerely for your honest feedback.

kind regards
Rebecca
No Public Name
Friends
30-39 years
Reviewed: 4 months ago (26/03/2026)
Date of experience: 03/2026

It was very nice stay.

Dear valued Guest,

Thank you for taking the time to share your impressions with us.

We are delighted that you found your stay with us so pleasant. We especially appreciate your excellent praise for our service team, whom you found to be friendly and helpful. It's wonderful to hear that you felt comfortable in your room and that the cleanliness met your expectations.

Your feedback regarding the breakfast selection is important to us. We will gladly take your suggestion on board and forward it to our breakfast team. We will certainly consider your comment about missing the pancakes in order to further improve our offerings.

Your positive reviews regarding the location, service, and value for money are a valuable motivation for us to continue providing excellent service to our guests.

kind regards
Rebecca
No Public Name
Business
50-59 years
Reviewed: 4 months ago (26/03/2026)
Date of experience: 03/2026

Um 5:25 Uhr geht ein Luftkompressor im Haus an, der alle Gäste weckt.

Sehr geehrter Gast,

herzlichen Dank, dass Sie sich die Zeit genommen haben, Ihre Eindrücke zu Ihrem Aufenthalt mit uns zu teilen.

Wir bedauern sehr, dass Sie durch den frühzeitig anspringenden Luftkompressor und die daraus resultierende Lärmbelästigung gestört wurden. Wir verstehen gut, dass eine ungestörte Nachtruhe wesentlich zum Wohlbefinden beiträgt, und möchten uns für diese Unannehmlichkeiten entschuldigen. Ihr Hinweis hilft uns, mögliche Störquellen künftig genauer zu prüfen und bestmöglich abzustellen, um die Schlafqualität unserer Gäste weiter zu verbessern.

Gleichzeitig freuen wir uns zu lesen, dass Sie mit Service, Lage, Frühstück und Sauberkeit insgesamt zufrieden waren. Ihre Rückmeldungen sind eine wertvolle Grundlage für die stetige Weiterentwicklung unseres Hauses.

Wir danken Ihnen für Ihr ehrliches Feedback, das uns dabei unterstützt, die Aufenthaltsqualität für alle Gäste zu erhöhen.

Mit freundlichen Grüßen
Rebecca
No Public Name
Couple
60-69 years
Reviewed: 4 months ago (26/03/2026)
Date of experience: 03/2026

Excellent location, friendly staff and very good breakfast. Only one negative - bed was too soft and uncomfortable.

Dear valued Guest,

Thank you for taking the time to share your impressions with us. We are delighted that you particularly appreciated our central location, the friendly team, and the breakfast.

Your feedback regarding the bed is very valuable to us. We are sorry that the sleeping comfort did not meet your expectations. We take your feedback seriously, as your well-being is important to us.

kind regards
Rebecca
No Public Name
Business
50-59 years
Reviewed: 4 months ago (23/03/2026)
Date of experience: 03/2026

Würde jeder Zeit wieder kommen und weiterempfehlen

Sehr geehrter Gast,

herzlichen Dank, dass Sie sich die Zeit genommen haben, Ihren Aufenthalt so positiv zu bewerten.

Es freut uns besonders zu lesen, dass Sie mit unserem aufmerksamen und hilfsbereiten Team rundum zufrieden waren. Ihr Lob für den Service motiviert uns, auch weiterhin unser Bestes zu geben.

Dass Sie die zentrale Lage unseres Hauses und die vielseitige Auswahl beim Frühstück überzeugt haben, ist für uns eine wertvolle Bestätigung. Ebenso wissen wir Ihre hohen Bewertungen für Zimmer, Sauberkeit und das Preis-Leistungs-Verhältnis sehr zu schätzen.

Wir freuen uns, dass Sie unser Hotel weiterempfehlen möchten und hoffen, Sie bei einer nächsten Gelegenheit wieder begrüßen zu dürfen.

Mit freundlichen Grüßen
Rebecca
No Public Name
Family
40-49 years
Reviewed: 4 months ago (23/03/2026)
Date of experience: 03/2026

Loved it!

Dear Valued Guest,

Thank you so much for taking the time to share your wonderful impressions with us.

We are delighted that you enjoyed your stay so much and gave us top marks in all areas – from service and location to breakfast, room, cleanliness, and value for money.

Your positive feedback is a wonderful recognition for the entire team and motivates us to continue providing our guests with a pleasant stay.

We hope you will cherish the memories of your time in Vienna.

kind regards
Rebecca
No Public Name
Alone
50-59 years
Reviewed: 4 months ago (22/03/2026)
Date of experience: 03/2026

The service was excellent, and I liked the hotel, which is well located. I shall definitely return.

Dear Guest,

Thank you so much for your kind feedback and excellent rating. We are delighted to read that you were completely satisfied with our service and the hotel's central location. It is especially gratifying to hear that you enjoyed your stay and would like to return.

We hope to welcome you again on your next visit.

kind regards
Rebecca Willinger
No Public Name
Alone
50-59 years
Reviewed: 4 months ago (20/03/2026)
Date of experience: 03/2026

Window in my room was broken.

Dear Valued Guest,

Thank you for taking the time to share your impressions of your stay.

We are very sorry that the window in your room was broken and apologize for any inconvenience this may have caused. Your feedback is very important to us, as we are constantly working to improve the comfort and quality of our rooms.

We are pleased that, despite this incident, you rated our service, cleanliness, breakfast, and the hotel's central location positively. Your feedback helps us to always prioritize the well-being of our guests and to continuously improve our services.

kind regards
Rebecca Willinger
No Public Name
Family
50-59 years
Reviewed: 4 months ago (20/03/2026)
Date of experience: 03/2026

There should be small fridge in the room and towels are not white anymore and also not soft. They are old

Dear Valued Guest,

Thank you for taking the time to share your impressions of your stay with us.

We are delighted that you highlighted our central location and the service of our team so positively. We also appreciate your honest feedback regarding cleanliness, the room, and the value for money.

Regarding your comment about the lack of a refrigerator in the room, we would like to inform you that, for environmental reasons, we no longer offer minibars in the rooms to actively support our environmental label. If you would like to keep something cool during your stay, please feel free to contact our reception team, who will be happy to assist you. You can also purchase chilled drinks directly at the lobby bar.

We take your comments about the towels very seriously. We are sorry that they did not meet your expectations in terms of cleanliness, softness, and condition. We will pass on your feedback internally to further improve the quality and comfort for our guests.


We hope you were still able to enjoy your stay and thank you for your valuable feedback.

kind regards
Rebecca Willinger
Back to Top CERTIFICATE what's this?