No Public Name
Family
30-39 years
Reviewed:
7 years ago
(01/12/2018)
Date of experience:
11/2018
No Public Name
Business
30-39 years
Reviewed:
7 years ago
(30/11/2018)
Date of experience:
11/2018
No Public Name
Alone
70-79 years
Reviewed:
7 years ago
(30/11/2018)
Date of experience:
11/2018
No Public Name
Business
50-59 years
Reviewed:
7 years ago
(29/11/2018)
Date of experience:
11/2018
No Public Name
Family
70-79 years
Reviewed:
7 years ago
(26/11/2018)
Date of experience:
11/2018
No Public Name
Family
60-69 years
Reviewed:
7 years ago
(26/11/2018)
Date of experience:
11/2018
No Public Name
Couple
60-69 years
Reviewed:
7 years ago
(25/11/2018)
Date of experience:
11/2018
No Public Name
Business
60-69 years
Reviewed:
7 years ago
(25/11/2018)
Date of experience:
11/2018
No Public Name
Couple
60-69 years
Reviewed:
7 years ago
(23/11/2018)
Date of experience:
11/2018
No Public Name
Business
50-59 years
Reviewed:
7 years ago
(23/11/2018)
Date of experience:
11/2018
It was an ok hotel but I would not recommend it because I feel the staff tried to rip me off by not giving me the room I had originally booked to begin with.
We read your review attentively and regret that you were not satisfied with our offer. As you wrote you booked a family room, which was assigned. We are sorry that the adjacent room to the parents room, was locked and thus you gained a false impression. Please do accept our sincere excuses. We are very suprised to learn about your housekeeping and breakfast remarks and passed all your information internally. We assure you that we put great importance to the offered service and quality and take your critisism very seriously.
Hoping to soon get a further chance to fully convince you and show you our service and quality consciousness, we remain,
with best regards
Linda Labschütz / Internet Guest Relation Manager
Schick Hotels - Over a century of Viennese charm