Schick Hotel City Central hotel logohotel logo
Public Reviews Score
87%

"Very satisfied"

Based on 8,090 reviews across 11 portals
:
No Public Name
Business
30-39 years
Reviewed: 7 years ago (10/12/2018)
Date of experience: 12/2018

Zimmer klein und etwas älter aber sehr sauber. Großartiges Frühstück

Sehr geehrter Gast,
Wir danken Ihnen für Ihre positive Rückmeldung und freuen uns, dass Sie insbesondere unser Frühstücksangebot loben. Wir bedauern, dass Sie mit dem Ihnen zugeteilten Zimmer nicht gänzlich zufrieden waren und haben Ihre Vermerke notiert.
Wir hoffen dennoch, Sie auch in Zukunft wieder zu unseren geschätzten Gästen zählen zu dürfen und verbleiben,
mit freundlichen Grüßen
Linda Labschütz / Internet Guest Relation Manager
Schick Hotels - Wiens charmante Privathotels
No Public Name
Couple
60-69 years
Reviewed: 7 years ago (08/12/2018)
Date of experience: 12/2018

Pleasant stay, we will certainly come again but expecting not to be charged any extra 20€ for earlier check-in if the room is ready.

Dear guest,
Thank you for your important feedback. We noticed your feedback and are glad to learn that you enjoyed a pleasant stay with us. We do offer a guaranteed early check-in for which we do charge Euro 20,-. We regret that this has not been explained and remain at your disposal for any further information.
Hoping to soon welcome you back with us, we remain,
with best regards
Linda Labschütz / Internet Guest Relation Manager
Schick Hotels - Over a century of Viennese charm
No Public Name
Business
50-59 years
Reviewed: 7 years ago (07/12/2018)
Date of experience: 12/2018

Excellent! The hotel is very nice and cosy with warm spirit, very clean and with perfect staff. Thank you for your hospitality. It was pleasure for me to be your guest.

Dear guest,
Thank you for your nice review and your high score. We are very glad that our offer fully convinced you and that you felt completely at your aise.
Wishing you a great December, we remain,
with best regards
Linda Labschütz / Internet Guest Relation Manager
Schick Hotels - Over a century of Viennese charm
No Public Name
Couple
60-69 years
Reviewed: 7 years ago (04/12/2018)
Date of experience: 12/2018

Ich war schon mehrmals im City Central und werde wieder kommen. Habe das Hotel auch weiter empfohlen.

Sehr geehrter Gast,
Herzlichen Dank für Ihre positive Rückmeldung sowie Ihre Hohe Wertung. Es freut uns wirklich sehr, dass Sie sich bei uns wohl gefühlt haben und uns auch dieses Mal vertraut haben. Wir hoffen, Sie noch oft bei uns zu empfangen und verbleiben, in der Zwischenzeit,
mit freundlichen Grüßen
Linda Labschütz / Internet Guest Relation Manager
Schick Hotels - Wiens charmante Privathotels
No Public Name
Family
40-49 years
Reviewed: 7 years ago (04/12/2018)
Date of experience: 12/2018

Posizione ottima, molto vicino alle fermate della metropolitana e del tram e in 10 minuti a piedi si raggiunge la cattedrale di Santo Stefano. Personale gentile e disponibile, camere spaziose, pulite e molto calde.

Gentile cliente,
La ringraziamo molto per la Sua recensione positiva e siamo felici di averle offerto un bel soggiorno presso il nostro Hotel City Central.
Sperando di rivederla presto presso la nostra struttura, porgiamo i nostri più distinti saluti.
Linda Labschütz / Internet Guest Relation Manager
Schick Hotels - Gli alberghi Viennesi privati pieni di fascino
No Public Name
Business
20-29 years
Reviewed: 7 years ago (04/12/2018)
Date of experience: 12/2018

Service was nice and overall room was clean. I was just concerned as there was no luggage storage room and even when I collected my luggage, there was no tag or verification to ensure that it is really mine. Breakfast was alright and while there was a menu on freshly made eggs, I didn't know how to order - there were no waitresses or order forms in the dining area.

Dear guest,
Thank you for your important feedback. We are suprised to learn about your experience and kindly inform you, that the luggage is placed nearby the reception, where the team controls the delivery and the pick-up of the single suitcases. Regarding the breakfast: we always have a waitress on duty and cannot retrace why you couldn't order your dishes. The only possible explanation can be, that she was just in the kitchen to refill or bring something. Please do accept our sincere excuses, this really shouldn't happen. We will discuss this internally.
We thank you for supporting us with your constructive critisism and hope to welcome you back again in future.
In the meantime, we remain,
with best regards
Linda Labschütz / Internet Guest Relation Manager
Schick Hotels - Over a century of Viennese charm
No Public Name
Business
60-69 years
Reviewed: 7 years ago (02/12/2018)
Date of experience: 12/2018

Great Vienanese hospitality and charm. Rreminds me of how hotels used to be- eoresentative of the area, personal and friendly. I even booked a room for my son and his wife during their multi-country European honeymoon as a wedding gift to them!

Dear guest,
Thank you very much for your nice compliments and you praise. We are very happy that you full enjoyed your stay with us and even made a reservation for your son. We are glad to learn about your experience and hope to soon welcome you back again.
in the meantime, we remain,
with best regards
Linda Labschütz / Internet Guest Relation Manager
Schick Hotels - Over a century of Viennese charm
No Public Name
Family
30-39 years
Reviewed: 7 years ago (01/12/2018)
Date of experience: 11/2018

It was an ok hotel but I would not recommend it because I feel the staff tried to rip me off by not giving me the room I had originally booked to begin with.

Dear guest,
We read your review attentively and regret that you were not satisfied with our offer. As you wrote you booked a family room, which was assigned. We are sorry that the adjacent room to the parents room, was locked and thus you gained a false impression. Please do accept our sincere excuses. We are very suprised to learn about your housekeeping and breakfast remarks and passed all your information internally. We assure you that we put great importance to the offered service and quality and take your critisism very seriously.
Hoping to soon get a further chance to fully convince you and show you our service and quality consciousness, we remain,
with best regards
Linda Labschütz / Internet Guest Relation Manager
Schick Hotels - Over a century of Viennese charm
No Public Name
Business
30-39 years
Reviewed: 7 years ago (30/11/2018)
Date of experience: 11/2018

Freundlich, unkompliziert und eben, das Frühstück

Sehr geehrter Gast,
Wir danken Ihnen sehr für Ihr Vertrauen und sind glücklich, dass Sie sich erneut für unser Hotel City Central entschieden haben. Wir sind glücklich, Sie zu unseren Gästen zählen zu dürfen und hoffen, Sie schon bald wieder bei uns zu empfangen.
In der Zwischenzeit, verbleiben wir,
mit freundlichen Grüßen
Linda Labschütz / Internet Guest Relation Manager
Schick Hotels - Wiens charmante Privathotels
No Public Name
Alone
70-79 years
Reviewed: 7 years ago (30/11/2018)
Date of experience: 11/2018

Molto buono

Gentile ospite,
La ringraziamo molto per aver optato di nuovo per il nostro Hotel City Central e siamo davvero felici di leggere che si é travata a Suo agio. Con piacere abbiamo già passato internamente i Suoi elogi. Grazie mille.
In attesa della Sua prossima visita, porgiamo i nostri più cordiali saluti da Vienna.
Linda Labschütz / Internet Guest Relation Manager
Schick Hotels - Gli alberghi Viennesi privati pieni di fascino
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