Schick Hotel City Central hotel logohotel logo
Public Reviews Score
87%

"Very satisfied"

Based on 8,191 reviews across 10 portals
:
No Public Name
Business
20-29 years
Reviewed: 7 years ago (04/12/2018)
Date of experience: 12/2018

Service was nice and overall room was clean. I was just concerned as there was no luggage storage room and even when I collected my luggage, there was no tag or verification to ensure that it is really mine. Breakfast was alright and while there was a menu on freshly made eggs, I didn't know how to order - there were no waitresses or order forms in the dining area.

Dear guest,
Thank you for your important feedback. We are suprised to learn about your experience and kindly inform you, that the luggage is placed nearby the reception, where the team controls the delivery and the pick-up of the single suitcases. Regarding the breakfast: we always have a waitress on duty and cannot retrace why you couldn't order your dishes. The only possible explanation can be, that she was just in the kitchen to refill or bring something. Please do accept our sincere excuses, this really shouldn't happen. We will discuss this internally.
We thank you for supporting us with your constructive critisism and hope to welcome you back again in future.
In the meantime, we remain,
with best regards
Linda Labschütz / Internet Guest Relation Manager
Schick Hotels - Over a century of Viennese charm
No Public Name
Business
60-69 years
Reviewed: 7 years ago (02/12/2018)
Date of experience: 12/2018

Great Vienanese hospitality and charm. Rreminds me of how hotels used to be- eoresentative of the area, personal and friendly. I even booked a room for my son and his wife during their multi-country European honeymoon as a wedding gift to them!

Dear guest,
Thank you very much for your nice compliments and you praise. We are very happy that you full enjoyed your stay with us and even made a reservation for your son. We are glad to learn about your experience and hope to soon welcome you back again.
in the meantime, we remain,
with best regards
Linda Labschütz / Internet Guest Relation Manager
Schick Hotels - Over a century of Viennese charm
No Public Name
Family
30-39 years
Reviewed: 7 years ago (01/12/2018)
Date of experience: 11/2018

It was an ok hotel but I would not recommend it because I feel the staff tried to rip me off by not giving me the room I had originally booked to begin with.

Dear guest,
We read your review attentively and regret that you were not satisfied with our offer. As you wrote you booked a family room, which was assigned. We are sorry that the adjacent room to the parents room, was locked and thus you gained a false impression. Please do accept our sincere excuses. We are very suprised to learn about your housekeeping and breakfast remarks and passed all your information internally. We assure you that we put great importance to the offered service and quality and take your critisism very seriously.
Hoping to soon get a further chance to fully convince you and show you our service and quality consciousness, we remain,
with best regards
Linda Labschütz / Internet Guest Relation Manager
Schick Hotels - Over a century of Viennese charm
No Public Name
Business
30-39 years
Reviewed: 7 years ago (30/11/2018)
Date of experience: 11/2018

Freundlich, unkompliziert und eben, das Frühstück

Sehr geehrter Gast,
Wir danken Ihnen sehr für Ihr Vertrauen und sind glücklich, dass Sie sich erneut für unser Hotel City Central entschieden haben. Wir sind glücklich, Sie zu unseren Gästen zählen zu dürfen und hoffen, Sie schon bald wieder bei uns zu empfangen.
In der Zwischenzeit, verbleiben wir,
mit freundlichen Grüßen
Linda Labschütz / Internet Guest Relation Manager
Schick Hotels - Wiens charmante Privathotels
No Public Name
Alone
70-79 years
Reviewed: 7 years ago (30/11/2018)
Date of experience: 11/2018

Molto buono

Gentile ospite,
La ringraziamo molto per aver optato di nuovo per il nostro Hotel City Central e siamo davvero felici di leggere che si é travata a Suo agio. Con piacere abbiamo già passato internamente i Suoi elogi. Grazie mille.
In attesa della Sua prossima visita, porgiamo i nostri più cordiali saluti da Vienna.
Linda Labschütz / Internet Guest Relation Manager
Schick Hotels - Gli alberghi Viennesi privati pieni di fascino
No Public Name
Business
50-59 years
Reviewed: 7 years ago (29/11/2018)
Date of experience: 11/2018

12345

Sehr geehrter Gast,
Wir danken Ihnen für Ihre positive Rückmeldung und freuen uns sehr, dass Sie sich erneut für unser Hotel City Central entschieden haben und einen angenehmen Aufenthalt bei uns geniessen konnten.
Wir wünschen Ihnen einen wunderschönen Advent und hoffen, Sie schon bald wieder bei uns zu empfangen.
Beste Grüße aus Wien
Linda Labschütz / Internet Guest Relation Manager
Schick Hotels - Wiens charmante Privathotels
No Public Name
Family
70-79 years
Reviewed: 7 years ago (26/11/2018)
Date of experience: 11/2018

Comfortable, perfect location made a perfect holiday for myself and my daughter

Dear guest,
We are delighted to read that you and your daughter enjoyed a great stay with us and hope you will keep our Hotel City Central in good memories.
Wishing you a great Advent, we remain,
with best regards
Linda Labschütz / Internet Guest Relation Manager
Schick Hotels - Over a century of Viennese charm
No Public Name
Family
60-69 years
Reviewed: 7 years ago (26/11/2018)
Date of experience: 11/2018

First rate hotel with top and personal service!

Dear guest,
Thank you for your positive feedback and your nice comments. We are very happy that you enjoyed your stay with us and hope you had a nice journey back home.
Best regards from Vienna
Linda Labschütz / Internet Guest Relation Manager
Schick Hotels - Over a century of Viennese charm
No Public Name
Couple
60-69 years
Reviewed: 7 years ago (25/11/2018)
Date of experience: 11/2018

Fijn hotel op goede locatie, vlakbij het centrum. Fantastisch ontbijt!

Dear guest,
We appreciate your nice comments and your high score and thank you for your review.
Wishing you a great Advent, we remain,
with best regards from Vienna
Linda Labschütz / Internet Guest Relation Manager
Schick Hotels - Over a century of Viennese charm
No Public Name
Business
60-69 years
Reviewed: 7 years ago (25/11/2018)
Date of experience: 11/2018

Mi sono sentita a mio agio e trattata con grande rispetto delle mie esigenze

Egregio cliente,
La ringraziamo molto per la Sua recensione positiva e siamo felici di leggere che si é trovata a Suo agio presso il nostro Hotel City Central.
Sperando di rivederla presto, porgiamo i nostri più cordiali saluti.
Linda Labschütz / Internet Guest Relation Manager
Schick Hotels - Gli alberghi Viennesi privati pieni di fascino
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