Schlosshotel Karlsruhe hotel logohotel logo
Public Reviews Score
89%

"Very satisfied"

Based on 1,074 reviews
:
By Bourasseau
Reviewed: 2 years ago (25/12/2024)
Date of experience: 12/2024

Great experience in an historic hotel.

Dear Bourasseau,

thank you very much for your time to fill in the questionnaire. We appreciate your feedback as it is very important for us. The team is very happy that you had such a good time with us.

We are looking forward to welcome you back soon again!

Your Schlosshotel Karlsruhe Team
No Public Name
Reviewed: 2 years ago (25/12/2024)
Date of experience: 12/2024

gute Lage, sauber, sehr freundliches Personal

Lieber Herr/ Liebe Frau Urbahn,

ganz herzlichen Dank, dass Sie sich die Zeit für uns genommen und uns Ihre Rückmeldung gesendet haben. Wir wissen es sehr zu schätzen. Vor allem für Ihre Anmerkungen unseren herzlichen Dank. Das hilft uns sehr unsere Leistung zu reflektieren und uns weiter zu verbessern.

Wir freuen uns schon heute auf ein Wiedersehen.

Ihr Schlosshotel Karlsruhe Team
By Lucas
Reviewed: 2 years ago (24/12/2024)
Date of experience: 12/2024

Good hotel , good bed and big room

Dear Lucas Pelgrims,

thank you very much for your time to fill in the questionnaire. We appreciate your feedback as it is very important for us. The team is very happy that you had such a good time with us.

We are looking forward to welcome you back soon again!

Your Schlosshotel Karlsruhe Team
No Public Name
Reviewed: 2 years ago (23/12/2024)
Date of experience: 12/2024

Pleasent.

Dear Beckmann,

thank you very much for your time to fill in the questionnaire. We appreciate your feedback as it is very important for us. The team is very happy that you had such a good time with us.

We are looking forward to welcome you back soon again!

Your Schlosshotel Karlsruhe Team
No Public Name
Reviewed: 2 years ago (22/12/2024)
Date of experience: 12/2024

Guest has not commented on review

Liebe Michaela,

ganz herzlichen Dank, dass Sie sich die Zeit für uns genommen und uns Ihre Rückmeldung gesendet haben. Wir wissen es sehr zu schätzen.
Was können wir besser machen, um die 100% zu erreichen? Ihre Anmerkung hilft uns sehr unsere Leistung zu reflektieren und uns weiter zu verbessern.

Wir freuen uns schon heute auf ein Wiedersehen.

Ihr Schlosshotel Karlsruhe Team
No Public Name
Reviewed: 2 years ago (22/12/2024)
Date of experience: 12/2024

Overall good stay.

Dear Steele,

thank you very much for your time to fill in the questionnaire. We appreciate your feedback as it is very important for us. The team is very happy that you had such a good time with us.

We are looking forward to welcome you back soon again!

Your Schlosshotel Karlsruhe Team
By H. Bier
Reviewed: 2 years ago (22/12/2024)
Date of experience: 12/2024

Disappointed: no fridge, smelly bath, way too perfumed reception room.

Dear H. Bier,

Thank you for sharing your feedback with us. We sincerely apologize for the issues you experienced during your stay.
Regarding the bathroom, we are sorry for the unpleasant smell and will ensure that our housekeeping team addresses this issue promptly to prevent it from happening again.
We also appreciate your feedback about the overly perfumed reception area. We will review this to ensure a more comfortable environment for our guests.

Your comments are invaluable to us, and we hope to have the opportunity to welcome you back and provide a better experience in the future.

We are looking forward to welcome you back soon again!

Your Schlosshotel Karlsruhe Team
No Public Name
Reviewed: 2 years ago (20/12/2024)
Date of experience: 12/2024

Klassisches Hotel mit viel Charme, gemütliches Zr., Toplage nahe Bhf. , trotzdem ruhig, gutes Frühstück (tw. etwas zugig durch undichte Fenster), gutes PLV

Lieber Herr/ Liebe Frau Kuhnel,

ganz herzlichen Dank, dass Sie sich die Zeit für uns genommen und uns Ihre Rückmeldung gesendet haben. Wir wissen es sehr zu schätzen. Vor allem für Ihre Anmerkungen unseren herzlichen Dank. Das hilft uns sehr unsere Leistung zu reflektieren und uns weiter zu verbessern.

Wir freuen uns schon heute auf ein Wiedersehen.

Ihr Schlosshotel Karlsruhe Team
No Public Name
Reviewed: 2 years ago (20/12/2024)
Date of experience: 12/2024

The hotel has a great location and has the charm of a bygone era. My room was very spacious and quiet. Facilities were good. Overall I had a great experience.

Dear Guaralda,

thank you very much for your time to fill in the questionnaire. We appreciate your feedback as it is very important for us. The team is very happy that you had such a good time with us.

We are looking forward to welcome you back soon again!

Your Schlosshotel Karlsruhe Team
By Ursula Jakoby
Reviewed: 2 years ago (19/12/2024)
Date of experience: 12/2024

Guest has not commented on review

Liebe Frau Jakoby,

ganz herzlichen Dank, dass Sie sich die Zeit für uns genommen und uns Ihre Rückmeldung gesendet haben. Wir wissen es sehr zu schätzen.
Was können wir besser machen, um die 100% zu erreichen? Ihre Anmerkung hilft uns sehr unsere Leistung zu reflektieren und uns weiter zu verbessern.

Wir freuen uns schon heute auf ein Wiedersehen.

Ihr Schlosshotel Karlsruhe Team
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