By carl
Leisure travelers
50-59 years
Reviewed:
11 years ago
(11/06/2015)
Date of experience:
05/2015
No Public Name
Leisure travelers
50-59 years
Reviewed:
11 years ago
(02/06/2015)
Date of experience:
05/2015
Overall I am disappointed. The staff was generally friendly, but customer service seems to be not so important. The initial greeting was hurried, and little explanation was given regarding the hotel, and the amenities offered. I had to return to the reception desk to find out how to access the internet. When I booked the suite online, I saw fabulous pictures of a huge room, with a four post bed. This was not what I received. The room I was given was a suite, but not what I had expected. Also, for the money paid, I would expect robes, more bath linens, and perhaps a few more extras that would have set your hotel apart from other places I have stayed in while visiting the Bodensee. Breakfast was good, but common. Staff members were often hard to find when things were needed. Wireless internet did not work on my computer.