Schulz Hotel Berlin Wall hotel logohotel logo
Public Reviews Score
86%

"Very satisfied"

Based on 28,627 reviews across 5 portals
:
No Public Name
Reviewed: 4 years ago (23/01/2022)
Date of experience: 01/2022

the first day the room was not cleaned. i didn't know you had to put the tag out on the handle as there was no tag in our room. at check in I asked for a map of the city. they replied that they didn't have it and that I had to buy it at the station. in the afternoon when I return to the hotel there was a block of maps on the desk that was missing about half of them. so it was in the hotel in the morning but it wasn't made available and the person I asked didn't know and didn't ask any of his colleagues. there are no shower caps. if I knew I would have brought it from home.

Hello, thank you very much for your feedback. It always helps us to improve our service. We are sorry there was a miscommunication about room cleaning. Probably we forgot to put a tag in your room or the previous guest threw it away. The maps at the reception were delivered to us from the Berlin City without us knowing anything about it, it is a kind of advertisement. That is why my colleague did not inform you about them. We hope you had a nice stay however and you enjoyed the cold but beautiful Berlin. Best wishes and have a nice day, Orestis | Schulz Hotels
No Public Name
Reviewed: 4 years ago (23/01/2022)
Date of experience: 01/2022

Der Geruch des Putzmittels war etwas gewöhnungsbedürftig und das Frühstücksangebot könnte etwas transparenter dagelegt werden.Sonst schönes Hotel, gute Lage und top preis-leistungs-Verhältniss

No Public Name
Reviewed: 4 years ago (23/01/2022)
Date of experience: 01/2022

Guest has not commented on review

No Public Name
Reviewed: 4 years ago (23/01/2022)
Date of experience: 01/2022

This questionnaire contains questions that are several times in this questionnaire, bit weird.

Breakfast is absolutely not worth the money.

No Public Name
Reviewed: 4 years ago (23/01/2022)
Date of experience: 01/2022

Guest has not commented on review

No Public Name
Reviewed: 4 years ago (23/01/2022)
Date of experience: 01/2022

Easy check in with flixpass app was great during covid times amd the facilities were great

No Public Name
Reviewed: 4 years ago (22/01/2022)
Date of experience: 01/2022

Style, Ort, Essen & Komfort war alle super.
Leider waren die Mitarbeiter unfreundlich und ich habe mich nicht willkommen gefühlt.

No Public Name
Reviewed: 4 years ago (22/01/2022)
Date of experience: 01/2022

Guest has not commented on review

No Public Name
Reviewed: 4 years ago (22/01/2022)
Date of experience: 01/2022

Ich hatte einen Superaufenthalt, und würde definitiv wieder bei euch buchen.

No Public Name
Reviewed: 4 years ago (22/01/2022)
Date of experience: 01/2022

Wir waren sehr zufrieden und wenn ich jammern muss ist es,dass das Fenster aus Sicherheitsgründen nur gekippt werden kann und es in der Nacht zum Schlafen besser zu bleiben sollte(Verkehrsgeräusche) aber das wäre auf sehr hohem Niveau gejammert...

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