Schwabinger Wahrheit by Geisel hotel logohotel logo
Public Reviews Score
90%

"Very satisfied"

Based on 4,092 reviews across 7 portals
:
By Mauro
Family
50-59 years
Reviewed: 1 year ago (29/09/2024)
Date of experience: 09/2024

Sehr gut

Lieber Mauro,

vielen herzlichen Dank für Ihre Bewertung! Es freut uns sehr zu hören, dass Sie einen angenehmen Aufenthalt bei uns hatten.

Gern können Sie den Code LOYALTY für künftige Reservierungen nutzen um 10% zu sparen. Entweder online auf unserer Hompage des Hotels https://www.schwabinger-wahrheit.de oder auch gern telefonisch unter +49 (0) 89 3838 8196.

Wir freuen uns auf ein Wiedersehen.

Servus aus München!
Das gesamte Team der Schwabinger Wahrheit by Geisel
No Public Name
Family
50-59 years
Reviewed: 1 year ago (29/09/2024)
Date of experience: 09/2024

Lovely hotel with modern feel. Convenient to to public transportation, convenience shopping, and bakeries. Underground parking on site with lift to take vehicle below, as available with the hotel. Felt safe in hotel and neighborhood area. Staff very helpful and pleasant.

Dear Mr. Sening,

Thank you for your lovely review!

We’re thrilled to hear that you enjoyed your stay and appreciated our modern feel, convenient location, and easy access to public transportation, shopping, and bakeries. It’s great to know that our underground parking met your needs and that you felt safe in the hotel and the surrounding area. We also highly appriciate your wonderful comment about our team members.

We hope to welcome you back soon for another enjoyable stay - to save 10% for a future reservation feel free to call us at +49 (0) 89 3838 8196 or simply book online: https://www.schwabinger-wahrheit.de using the booking code: LOYALTY10.

Servus from Munich!
Your team at Hotel Schwabinger Wahrheit by Geisel
By Evan
Friends
20-29 years
Reviewed: 1 year ago (29/09/2024)
Date of experience: 09/2024

Great hotel. Nice location in the city and the breakfast in the morning was fantastic. All the staff were super friendly. The only note is the jacuzzi could’ve been a bit warmer.

Dear Evan,

Thank you so much for your kind review!

We’re delighted to hear that you enjoyed our central location, fantastic breakfast, and the friendliness of our staff. We appreciate your feedback regarding the jacuzzi temperature, and we’ll make sure to look into it to enhance the experience for our guests during the next jacuzzi season in 2025.

We hope to welcome you back soon for another great stay!
Simply call us at +49 (0) 89 3838 8196 or book online: https://www.schwabinger-wahrheit.de using your booking code: LOYALTY to save 10%.

Warm regards,
Your team at Hotel Schwabinger Wahrheit by Geisel
No Public Name
Friends
40-49 years
Reviewed: 1 year ago (28/09/2024)
Date of experience: 09/2024

Great location and great staff.

Dear Mr. Minto,

Thank you for your wonderful feedback! We're delighted that you enjoyed your stay.

For future reservations you can call us at +49 (0) 89 3838 8196 or simply book online: https://www.schwabinger-wahrheit.de.
Use your booking code: LOYALTY to save 10%.

Warm regards from Munich.
Your team at Hotel Schwabinger Wahrheit by Geisel
No Public Name
Alone
50-59 years
Reviewed: 1 year ago (28/09/2024)
Date of experience: 09/2024

Only negative was that the shower leaked out of shower room into the hallway. Everything else good.

Dear Mrs. Young,

Thank you for your feedback!

We’re glad to hear that you enjoyed your stay overall. However, we sincerely apologize for the issue with the shower leaking into the hallway.
Our maintenance team has already taken the necessary steps to fix the issue, so the shower will no longer leak and prevent it from happening again.

We appreciate you bringing this to our attention and hope to welcome you back for an even better stay next time.

Feel free to contact our reservations team by calling +49 (0) 89 3838 8196, or simply book online at www.schwabinger-wahrheit.de and use your booking code LOYALTY to save 10%!

Warm regards,
Your team at Hotel Schwabinger Wahrheit by Geisel
No Public Name
Couple
60-69 years
Reviewed: 1 year ago (27/09/2024)
Date of experience: 09/2024

Es gibt immer ein WUNDERVOLLES Frühstück, aber ich frage mich, warum die Papiersets beim Morgenessen nicht nach jedem Gast ausgewechselt werden?

Sehr geehrter Herr Roffler,

vielen Dank für Ihre Bewertung und Ihr positives Feedback zu unserem Frühstück!

Es tut uns sehr leid, dass bei Ihrem Aufenthalt das Papierset beim Frühstück nicht wie gewohnt ausgetauscht wurde. Normalerweise wechseln wir die Sets selbstverständlich nach jedem Gast, und es scheint, dass wir dies in Ihrem Fall versehentlich übersehen haben. Dafür möchten wir uns herzlich entschuldigen.

Ich habe Ihren Hinweis selbstverständlich an unser Team weitergleitet, um sicherzustellen, dass dies in Zukunft nicht mehr vorkommt.
Vielen Dank für Ihre Anregung!

Wir würden uns freuen, Sie bald wieder bei uns begrüßen zu dürfen. Gern können Sie uns für eine erneute Buchung direkt unter der Telefonnummer +49 (0) 89 3838 8196 kontaktieren. Oder buchen Sie ganz einfach online: https://www.schwabinger-wahrheit.de. Nutzen Sie dazu Ihren Buchungscode: LOYALTY und sparen Sie 10%.

Herzliche Grüße,
Ihr Team vom Hotel Schwabinger Wahrheit by Geisel
No Public Name
Business
60-69 years
Reviewed: 1 year ago (27/09/2024)
Date of experience: 09/2024

以下是您提供的內容翻譯成英文：

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We left our house key at the hotel during checkout. The hotel staff notified us via email. However, when we simultaneously reached out for assistance through both phone and email to have the key sent back via DHL, and we offered to cover the costs, we were unsure why the hotel staff chose not to use DHL but opted for other mailing methods. As a result, it has been a week, and we still have not received the key in the mail, nor can we track its whereabouts. We hope the hotel staff can provide more attentive service to their customers.

---

Dear Mr. Giommi,

Thank you for your feedback and for sharing your experience with us.

Please rest assured that we did everything we could to assist you in this matter, and this has been thoroughly addressed in our separate email exchange with you.
We hope that DHL was eventually able to deliver the package to you and that the situation has been resolved to your satisfaction.

We hope that, despite this issue, the rest of your stay was pleasant, and we would be delighted to welcome you back in the future.

Best regards,
Schwabinger Wahrheit by Geisel
By Brahm Carsten
Friends
50-59 years
Reviewed: 1 year ago (27/09/2024)
Date of experience: 09/2024

Wie die letzten 17 Jahre gut nur am Preis sollte Mann was machen und nicht jedes Jahr erhöhen

Lieber Herr Brahm,

vielen herzlichen Dank für Ihre wunderbare Bewertung! Es freut uns sehr zu hören, dass Sie schon seit so vielen Jahren zufrieden mit uns sind.

Wir bedauern sehr, dass Sie mit dem Preis-Leistungs-Verhältnis nicht zufrieden waren. Bitte seien Sie versichert, dass wir auf ein gutes Preis-Leistungs-Verhältnis achten und stets bemüht sind unsere Angebote und die Preise sowohl markt - als auch kundengerecht zu gestalten.

Und sollten Sie wieder nach München kommen, bei uns sind Sie herzlich willkommen. Reservierungen nehmen wir gerne unter der Telefonnummer +49 (0) 89 3838 8196 entgegen.

Oder buchen Sie ganz einfach online: https://www.schwabinger-wahrheit.de. Nutzen Sie dazu Ihren Buchungscode: LOYALTY und sparen Sie 10%. Gerne dürfen Sie uns weiterempfehlen und den Code an Freunde und Bekannte weitergeben.

Geben Sie dazu den Code einfach im Buchungsprozess ein oder nennen Sie Ihren Code bei Ihrer telefonischen Reservierung.

Wir freuen uns auf ein Wiedersehen.

Beste Grüße
Schwabinger Wahrheit by Geisel und das gesamte Team
By Amy and Brent Peterson—-USA
Couple
50-59 years
Reviewed: 1 year ago (27/09/2024)
Date of experience: 09/2024

We had a great visit here! Nuri at the front desk was very helpful, sweet, and does a great job with the customer!

Dear Amy and Brent Peterson,

Thank you so much for your kind review ! We have passed on your positive words regarding Nuri directly.
We are very pleased to hear that you had a grat visit!

And if you’re ever back in Munich, you’re always welcome here. You can make reservations by calling us at +49 (0) 89 3838 8196.

Or simply book online: https://www.schwabinger-wahrheit.de. Use your booking code: LOYALTY to save 10%. Feel free to recommend us and share the code with friends and acquaintances.

Just enter the code during the booking process or mention it when making a reservation by phone.

We look forward to seeing you again.

Best regards
Schwabinger Wahrheit and the entire team
No Public Name
Family
30-39 years
Reviewed: 1 year ago (27/09/2024)
Date of experience: 09/2024

It was excellent

Dear Mrs. Espinosa,

Thank you so much for your excellent review! We are very pleased to hear that you had a wonderful stay with us.

And if you’re ever back in Munich, you’re always welcome here. You can make reservations by calling us at +49 (0) 89 3838 8196.

Or simply book online: https://www.schwabinger-wahrheit.de. Use your booking code: LOYALTY to save 10%. Feel free to recommend us and share the code with friends and acquaintances.

Just enter the code during the booking process or mention it when making a reservation by phone.

We look forward to seeing you again.

Best regards
Schwabinger Wahrheit and the entire team
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