Slo Lyon les Pentes hotel logohotel logo
Public Reviews Score
86%

"Very satisfied"

Based on 12,910 reviews across 11 portals
:
No Public Name
Reviewed: 8 months ago (17/09/2025)
Date of experience: 09/2025

Très bien ! J’ai beaucoup apprécié qu’il y ait du brownie sans gluten 🤌

No Public Name
Reviewed: 8 months ago (17/09/2025)
Date of experience: 09/2025

Everything was mostly ok, but the bed and bathroom were not clean. Also, there was a long period without toilet paper in the female bathroom of 2nd floor.

Dear Guest,

Thank you for taking the time to share your experience.

We are pleased to learn that our team's welcome and friendliness met your expectations.

We regret, however, that the cleanliness of your bed and bathroom did not meet your expectations. Our housekeeping team cleans the rooms and common areas daily; however, the high volume of people sometimes makes it difficult to maintain cleanliness in the bathrooms. We have implemented a cleaning alert system with a QR code to alert our team of cleaning needs and allow us to intervene quickly to resolve the situation. Please be assured that this type of incident does not meet our quality standards.

Your feedback is valuable and allows us to continue improving the quality of our services.

All the best,

Ozanne - Head receptionist
No Public Name
Reviewed: 8 months ago (16/09/2025)
Date of experience: 09/2025

Bon séjour, dommage pour la propreté des sanitaires..

Bonjour,

Merci d'avoir partagé votre expérience suite à votre séjour dans notre établissement.

Nous sommes ravis d'apprendre que vous avez passé un bon séjour et que l'accueil ainsi que la convivialité de notre équipe ont contribué positivement à votre visite.

Nous prenons bonne note de votre remarque concernant la propreté des sanitaires. Notre équipe de ménage nettoie quotidiennement les chambres et les espaces communs, néanmoins le flux important de personne rend parfois difficile le maintien de la propreté dans la salle de bain. Nous avons mis en place un système d'alerte propreté avec QR code afin de faire remonter à notre équipe les besoins en nettoyage et nous permettre d'intervenir rapidement pour résoudre la situation.

Vos retours sont essentiels et nous permettent d’identifier les points à améliorer afin d’offrir un séjour toujours plus confortable à nos clients.

Bonne continuation,

Ozanne - 1ère de réception
No Public Name
Reviewed: 8 months ago (15/09/2025)
Date of experience: 09/2025

Recommend rearrange seating in lounge to make it more social. Layout does not make it welcoming to speak to strangers which is most of the reason people want hostels. Office workspace looks so nice and inviting but reality quite isolating.

No Public Name
Reviewed: 8 months ago (13/09/2025)
Date of experience: 09/2025

Great stay and a modern, friendly hostel in a wonderful location. I couldn't turn off the bathroom heater, which was turned on for me to dry my wet clothes hanging there (thank you!), but unfortunately the room became very hot. Other than that, fantastic!

No Public Name
Reviewed: 8 months ago (12/09/2025)
Date of experience: 09/2025

Nous sommes prêts à revenir 😉
Merci à vous Tous *

No Public Name
Reviewed: 8 months ago (11/09/2025)
Date of experience: 09/2025

it was a pleasure!:)

No Public Name
Reviewed: 8 months ago (10/09/2025)
Date of experience: 09/2025

Excellent. A clean, comfortable, safe place to stay. 👍
Thank you.

No Public Name
Reviewed: 8 months ago (09/09/2025)
Date of experience: 09/2025

It was really a nice experience, I normally don’t do surveys but I was really impressed with the quality of this hostel. One of the nicest I’ve ever stayed in

No Public Name
Reviewed: 8 months ago (09/09/2025)
Date of experience: 09/2025

The hostel is right in the city center and is easily accessible with Metro as well. The breakfast buffet could be better if more options are added. The place is okay if you stay for short visits in the city.

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