Slo Lyon les Pentes hotel logohotel logo
Public Reviews Score
86%

"Very satisfied"

Based on 12,913 reviews across 11 portals
:
By BUTELET
Alone
40-49 years
Reviewed: 1 year ago (01/04/2025)
Date of experience: 03/2025

Excellente, placement idéal, service de qualité

No Public Name
Alone
40-49 years
Reviewed: 1 year ago (01/04/2025)
Date of experience: 03/2025

Mi experiencia no fue grata ya que me dieron la peor cama,había varias cosas rotas, me dijeron que estaba full siendo que había camas vacías y los huéspedes llegaron mas tarde que yo, el personal muy poco dispuesto a ayudar,y lo mínimo si voy y reclamo y me dicen que no pueden hacer nada de momento,en esa situación deberían tener algun detalle como invitarme al desayuno pero no, van y te lo cobran

Hello Portales
Thank you for taking the time to share your experience with us.

We are sincerely sorry to learn that your stay did not meet your expectations and that some of our facilities did not fully meet your needs. Your comfort is a priority for us, and we regret not being able to respond to your requests more quickly.

Regarding the bed, our team made a change on the second night to improve your comfort. It is sometimes difficult to respond immediately to all requests, but rest assured that we are actively working to improve our responsiveness and quality of service.

We also take note of your comment about the Wi-Fi connection. Please be aware that we have a backup network. Please do not hesitate to contact reception for the necessary access during your next stay.

We sincerely hope to have the opportunity to welcome you again and offer you an experience that meets your expectations.
Lamyae
By Émilie J
Business
40-49 years
Reviewed: 1 year ago (01/04/2025)
Date of experience: 03/2025

Toujours très satisfaite, l’accueil est chaleureux et l’accès est simple et rapide. Les lits sont confortables et les chambres assez calmes

By Dani
Alone
40-49 years
Reviewed: 1 year ago (28/03/2025)
Date of experience: 03/2025

Todo muy bien, no hay quejas. Desde la recepción hasta la salida todo ok. Es céntrico y encontré parking (de pago). Hay bares justo al lado por si lo necesitas.

By Hemon lola
Alone
20-29 years
Reviewed: 1 year ago (26/03/2025)
Date of experience: 03/2025

C’était vraiment super. Court séjour mais l’ambiance était vraiment cool

No Public Name
Alone
30-39 years
Reviewed: 1 year ago (25/03/2025)
Date of experience: 03/2025

A money-saving option, but not suitable for those who want a good rest.

No Public Name
Alone
50-59 years
Reviewed: 1 year ago (24/03/2025)
Date of experience: 03/2025

A ne pas réitérer, ms surtout du fait des comportements inadaptés des clients.
Communiquez sur le respect !!!

No Public Name
Alone
<20 years
Reviewed: 1 year ago (20/03/2025)
Date of experience: 03/2025

Bonne expérience avec un personnel sympa et une très bonne litterie dans un lieu propre

No Public Name
Group
30-39 years
Reviewed: 1 year ago (19/03/2025)
Date of experience: 03/2025

una de las personas del grupo llevaba muletas y no existía un ascensor para subir a la habitación. No fue especificado durante la reservación.

By Alexis delarette
Alone
20-29 years
Reviewed: 1 year ago (18/03/2025)
Date of experience: 03/2025

C'était sympa, pas cher et leur macha sont délicieux

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