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Public Reviews Score
86%

"Very satisfied"

Based on 8,811 reviews across 12 portals
:
No Public Name
Leisure travelers
70-79 years
Reviewed: 10 years ago (07/09/2016)
Date of experience: 09/2016

The place was faultlessly clean. The staff were excellent.
This was the noisiest place I have ever stayed in. The noise from groups socialising in the courtyard which went on until after 00.30 was horrible.To try and sleep with this, or having closed the windows with temperatures above 30C made things difficult.
Sympathetic comments from staff were OK but not effective in doing anything towards solving the problem.
We paid for this horrible experience.

Hello,

Thank you very much for your review.
During your stay we had a groupe of 20 people so it was a little bit special. Anyway, from 23.00pm the patio should be quiet !
The receptionist present at that time was informed and it will not happen again.

Wish to welcome you again soon for a better experience.
No Public Name
Leisure travelers
20-29 years
Reviewed: 10 years ago (07/09/2016)
Date of experience: 09/2016

Very good although I wish there was a more secure way to store our luggage during the day (such as putting tags on bags so we know the right person is picking it up)

Hi,

Thank you for your review !
You have a locker in the room that you can use (you can bring your padlock or we can rent you one for 5€ Deposit).
We also offer the free service to keep your luggage during the day in our office. A tag "Hey! This is my bag" is available at the reception and you can put your name/date/contact details.

We hope to welcome you soon again at the SLO Living Hostel.
By Tilde
Leisure travelers
20-29 years
Reviewed: 10 years ago (06/09/2016)
Date of experience: 09/2016

Moyenne.
Auberge très bien située pour visiter Lyon à pied. Lieux propres mais peu de sanitaires.
Bon petit déjeuner.
Tout est écrit en anglais. Il serait intéressant que le français soit quand même mis à l'honneur, en France.

Bonjour,

Merci beaucoup pour votre commentaire.
Il est vrai que sur cette période de l'année, nous avons à 90% une clientèle anglophone, c'est pour cette raison que nous communiquons beaucoup en anglais. Cependant la réception est toujours ouverte et disponible pour répondre à vos questions en Français :)

Concernant les sanitaires, nous avons au total 7 WC et 7 douches dans l'hostel ce qui est réglementaire pour un établissement hôtelier comme le notre.

Nous espérons vous revoir bientôt à Lyon !
By Antoine
Leisure travelers
20-29 years
Reviewed: 10 years ago (06/09/2016)
Date of experience: 08/2016

Staff très agréable, locaux propres, bonne ambiance. What else? Merci pour tout !

By Franklin Forbes
Leisure travelers
30-39 years
Reviewed: 10 years ago (06/09/2016)
Date of experience: 07/2016

really good.. great vibe .. wonderful price.. one attendant was a little out of it.. but I'll chalk it up to her just having a bad day.. don't we all.. but most of the staff was awesome.. ion fact I arrived sick.. they turned my bed over first and was able to get a good nights sleep to recover..Thanks again..

No Public Name
Leisure travelers
20-29 years
Reviewed: 10 years ago (06/09/2016)
Date of experience: 09/2016

Awesome hostel and very friendly stuff.

By Michael
Leisure travelers
50-59 years
Reviewed: 10 years ago (06/09/2016)
Date of experience: 09/2016

It will it was adequate

No Public Name
Business
20-29 years
Reviewed: 10 years ago (05/09/2016)
Date of experience: 09/2016

Très bien.....................

By Alejandro
Leisure travelers
20-29 years
Reviewed: 10 years ago (05/09/2016)
Date of experience: 08/2016

Great. I love the ambiance because normally people is really interested in talk with the people of the hostel and you can have a great time with them. And you can meet people from everywhere and that is nice and interesting.
I really recommend this hostel.

No Public Name
Leisure travelers
20-29 years
Reviewed: 10 years ago (05/09/2016)
Date of experience: 09/2016

Loved the hostel, really helpfull and friendly staff! The place is well placed

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