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Public Reviews Score
86%

"Very satisfied"

Based on 8,803 reviews across 12 portals
:
No Public Name
Alone
20-29 years
Reviewed: 3 years ago (20/04/2023)
Date of experience: 04/2023

Overall very good experience

Hello dear guest !
Thank you for your review, Slo Living Hostel's team is very happy you had a good experience staying with us !
We wish you a great day !
Laura - Manager
Slo Living Hostel
By Claire
Alone
20-29 years
Reviewed: 3 years ago (19/04/2023)
Date of experience: 04/2023

L'expérience globale est bonne

Bonjour Claire !
Merci d'avoir pris le temps de nous faire un retour sur votre séjour. Nous sommes content·e·s que vous ayez eu un bonne expérience chez Slo Living Hostel !
A très bientôt je l'espère !
Laura - Manager
Slo Living Hostel
By Valdir
Alone
60-69 years
Reviewed: 3 years ago (18/04/2023)
Date of experience: 04/2023

One of my favourite hostels

Hi Valdir !
Thank you for your nice comments about our hostel and Andréia, who will be delighted to read them !
I am happy you enjoyed the atmosphere and the happy hour !
Looking forward to seeing you again in Lyon !
Laura - Manager
Slo Living Hostel
By Marcelle and Michael
Couple
60-69 years
Reviewed: 3 years ago (16/04/2023)
Date of experience: 04/2023

Very hospitable. Staff took extra precautions for health (sterilizing kitchen dishes). Commitment to composting and recycling exceptional for hostels. Willing to assist us with any questions, challenges (printing out tickets; directions, booking a walking tour, area grocery stores, etc.) And the baked goods were wonderful! Communications were very prompt via email. They really went the extra mile in many ways.

Hello Marcelle and Michael !
Thank you so much for this amazing and very detailled review ! I will let my team read all your compliments, they will be delighted to see that you found them very helpful and our hostel comfy !
It was a pleasure having you in Lyon, we hope to see you again very soon !
Have a great day !
Laura - Manager
Slo Living Hostel
By Stefan T.
Alone
50-59 years
Reviewed: 3 years ago (16/04/2023)
Date of experience: 04/2023

nice and friendly place to stay

Hi Stefan !
Thank you for taking the time to give us feedback on your stay in Lyon !
I will let my team know you thought they were very friendly and easy going !
Have a great day and see you soon in one of our hostels !
Laura - Manager
Slo Living Hostel
By Meghan
Alone
20-29 years
Reviewed: 3 years ago (14/04/2023)
Date of experience: 04/2023

The hostel was great, the staff were welcoming and the common areas were lovely. The dorm was comfortable and the location was convenient to the metro.

Hello Meghan !
Thank you for taking the time to write this third review !
I will let my staff know you had a great stay among us, that you found them welcoming and our hostel lovely !
Regarding the Wi-FI, our provider had a big cut while you were staying in our hostel. Fortunately they solved it in a few hours, however the back up Wi-Fi we set in the mean time was not powerful enough to reach the top floor of the hostel. We are very sorry about that.
We hope to see you again soon in Lyon !
Laura - Manager
Slo Living Hostel
By Alexondra
Alone
40-49 years
Reviewed: 3 years ago (14/04/2023)
Date of experience: 04/2023

I stayed 1 night only but it was exactly what I needed. Thanks!

Hi Alexondra !
Thank you for your review and you complimenting the reception's work !
I am very happy you found exactly what you needed during your stay among us !
See you soon (maybe even for a longer stay this time !) !
Laura - Manager
Slo Living Hostel
By Brice
Alone
40-49 years
Reviewed: 3 years ago (14/04/2023)
Date of experience: 04/2023

Bon séjour, endroit très convivial et assez centrique.

Bonjour Brice !
Merci pour votre retour sur votre séjour ! Je suis ravie de lire que vous avez passé un bon séjour parmi nous et que vous avez trouvé notre auberge conviviale !
Je ne manquerai pas de passer le mot à mon équipe !
A une prochaine dans l'un de nos hostels !
Laura - Manager
Slo Living Hostel
No Public Name
Alone
20-29 years
Reviewed: 3 years ago (10/04/2023)
Date of experience: 04/2023

Dans l ensemble Bonne

Bonjour cher·e client·e !
Merci pour votre commentaire, nous sommes ravi·e·s que votre expérience eut été bonne en notre compagnie !
En ce qui concerne le bruit dans les chambres, il est malheureusement possible de mal tomber (mais il y a de fortes chances pour aussi très bien tomber !!). Quoiqu'il en soit, nous mettons à disposition de toustes des boules quies/ bouchons d'oreille afin de vous permettre de passer un très bonne nuit quand même !
Nous espérons vous revoir bientôt chez Slo Living Hostel !
Laura - Manager
Slo Living Hostel
No Public Name
Alone
30-39 years
Reviewed: 3 years ago (10/04/2023)
Date of experience: 04/2023

déçu par l'odeur de moisi qui plane dans la chambre

Bonjour Teddyyarisi !
Merci d'avoir pris le temps de nous faire un retour sur votre séjour chez nous !
Au sujet de l'odeur de moisi, je suis vraiment désolée que vous ayez dû faire face à cette situation. Cela ne nous est (heureusement!) jamais arrivé avant et depuis le lendemain de votre départ l'odeur en question n'est plus revenue. Nous sommes vraiment désolé·e·s que cela soit tombé sur vous… Nous espérons vous revoir dans notre hostel pour profiter d'une expérience parfaitement satisfaisante cette fois !
Laura - Manager
Slo Living Hostel
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