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Public Reviews Score
87%

"Very satisfied"

Based on 2,006 reviews across 6 portals
:
No Public Name
Reviewed: 6 months ago (20/06/2025)
Date of experience: 06/2025

Mitigée car l’auberge semble propre et très fonctionnelle et coquette mais j’ai des réserves sur la propreté des lits.

Bonjour Atanga,
Nous sommes surpris par votre remarque concernant la propreté des lits, car nous mettons un point d’honneur à maintenir des standards d’hygiène très élevés. Nos équipes de nettoyage et de réception effectuent un contrôle rigoureux après chaque départ et avant check-in.

Si vous aviez signalé un problème pendant votre séjour, nous aurions pu intervenir immédiatement pour y remédier. Nous regrettons que votre expérience ne reflète pas nos efforts.

Nous restons attentifs aux retours de nos clients afin de toujours améliorer la qualité de notre service.

Cordialement,

Tommaso
General Manager
No Public Name
Reviewed: 6 months ago (18/06/2025)
Date of experience: 06/2025

Great, my second time visiting in a year and I would return again. Bring back the lollipops at reception!

Hi Wyse,

Thank you so much for your kind words – we're thrilled to have welcomed you back for a second stay! It means a lot to us that you'd return again.

And noted on the lollipops! 😊 We’ll see what we can do about bringing them back to sweeten your next visit.

Looking forward to seeing you again soon!

Best wishes,

Tommaso
General Manager
No Public Name
Reviewed: 6 months ago (14/06/2025)
Date of experience: 06/2025

Very clean and comfortable overall, great location and value for the price

Dear Cammegh,
Thank you so much for your kind words! We're glad you found everything clean, comfortable, and a great value. It’s also wonderful to hear you enjoyed our location.

We hope to welcome you back soon!
Best regards,

Tommaso
General Manager
No Public Name
Reviewed: 6 months ago (14/06/2025)
Date of experience: 06/2025

J'aimerais pouvoir rester ! Pendant une semaine, c'était comme si j'étais chez moi,

Bonjour Groß,
Merci beaucoup pour ce si beau message 😊
Ça nous fait vraiment plaisir de savoir que vous vous êtes senti(e) comme chez vous 🏠💛
Vous serez toujours le ou la bienvenue ici — revenez quand vous voulez ! ✨

À très bientôt,

Tommaso
General Manager
No Public Name
Reviewed: 6 months ago (14/06/2025)
Date of experience: 06/2025

Das Hostel sieht 1:1 wie auf den Bildern aus, kann amn sich erst gar nicht vorstellen, weil die Ästhetik anders als die meisten herkömmlichen Herbergen ist, ist aber so - also alles aufgeräumt, sauber, das was man braucht kriegt man sofort, Gäste sind ebenfalls Nett.

Der Preis ist dann auch in Ordnung, das beste Hostel was ich je besucht habe!

Hallo Pöppelreiter,
vielen lieben Dank für deinen tollen Kommentar! 😊
Es freut uns sehr zu hören, dass dir unsere Ästhetik, Sauberkeit und Atmosphäre gefallen haben – und dass du uns als das beste Hostel bezeichnest, das du je besucht hast, macht uns wirklich stolz! 🙏

Du bist jederzeit herzlich willkommen – wir hoffen, dich bald wieder bei uns begrüßen zu dürfen!

Liebe Grüße,
Tommaso
General Manager 🌿
No Public Name
Reviewed: 6 months ago (09/06/2025)
Date of experience: 06/2025

My experience was good, but in 2/3 nights there were guests arriving late in The eavning or earliy in The morning, so not The best sleep

Dear Sophia,

Thank you for your feedback! We're really glad to hear that your overall experience was good.

We understand that shared dorms can sometimes mean guests arriving or leaving at different hours, which can impact rest — and we’re sorry to hear that this affected your sleep on some nights. That said, part of the hostel experience is indeed about sharing space and also being mindful of fellow roommates, something we encourage all our guests to keep in mind.

To help with this, we provide earplugs at reception upon request, and we’re always happy to assist in making your stay more comfortable.

Thank you again for staying with us — we’d love to welcome you back anytime!

Warm regards,

Tommaso
General Manager
No Public Name
Reviewed: 6 months ago (07/06/2025)
Date of experience: 06/2025

Estuvo muy bien, me gustaron las instalaciones. Esta muy bien ubicado

¡Gracias por tu comentario, Lucia! 😊 Nos alegra mucho que hayas disfrutado de nuestras instalaciones y de la ubicación. Esperamos tener el placer de recibirte nuevamente pronto

Tommaso
General Manager
No Public Name
Reviewed: 6 months ago (06/06/2025)
Date of experience: 04/2025

It's good in general. However, I would be even happier if the room were cleaner. I saw quite some hair on the floor.

Thank you for your feedback! I understand your concern. Since this is a shared room, it's normal to occasionally find some hair on the floor. However, rest assured that cleaning is done every morning to ensure the room stays tidy. We appreciate your understanding!

Tommaso
General Manager
No Public Name
Reviewed: 6 months ago (03/06/2025)
Date of experience: 06/2025

Super!!! Slo est tres joli

Thank you so much, Tilinski! We're thrilled you enjoyed your time here and that you found the hostel very beautiful. We hope to see you again soon!
Tommaso
General Manager
No Public Name
Reviewed: 7 months ago (01/06/2025)
Date of experience: 05/2025

Au top !
Je recommande

Merci beaucoup, Levy !
Ça fait super plaisir 😊

Tommaso
General Manager
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