Our Customer Satisfaction Index
75%

"Good"

Based on 803 reviews
:
By Anonymous
Leisure travelers
30-39 years
Reviewed: 11 months ago (11/07/2018)
Date of experience: 07/2018

Room was ok, but corridors and lifts DO need cleaning. Bathroom was quite old and not perfectly clean. In gereneral that wasn't the cleanest hotel I've been to. I understand that was a good price for a room, but does a good price mean dirty? And location - an imigrant district, again not very clean, with halal shops and many oriental restaurants. Hardly anyone speaks german. Big advantege - close to the city centre - walking distance.

Price





80 %
Room





60 %
Location





20 %
Cleanliness





20 %
Service





80 %
By Anonymous
Business travelers
50-59 years
Reviewed: 11 months ago (06/07/2018)
Date of experience: 07/2018

Overpriced, a very tiny room, the bed is actually for half-a-person: so tiny. Very loud, you need earplugs to sleep.

Price





40 %
Room





40 %
Location





100 %
Cleanliness





80 %
Service





60 %
By Anonymous
Leisure travelers
20-29 years
Reviewed: 11 months ago (05/07/2018)
Date of experience: 07/2018

Район действительно так себе...Одной девушке лучше не снимать. Отель сам требует ремонта. Очень шумно с утра, начиная с 7. Местоположение относительно центра и вокзала - шикарное, но вот сам район и комнаты - ужасно.

Price





100 %
Room





60 %
Location





60 %
Cleanliness





80 %
Service





80 %
By Anonymous
Leisure travelers
20-29 years
Reviewed: 1 year ago (17/06/2018)
Date of experience: 06/2018

It's good for the price.. the breakfast good served also.. It was good

Price





80 %
Room





60 %
Location





80 %

Little bit noisy, but nearby everything

Cleanliness





60 %
Service





80 %
Breakfast





80 %
By Anonymous
Leisure travelers
50-59 years
Reviewed: 1 year ago (28/05/2018)
Date of experience: 05/2018

Good service but the room needs upgrade.

Price





80 %
Room





40 %

Shower head was defect. Sliding down all the time (room 101)

Location





80 %
Cleanliness





60 %
Service





100 %
Breakfast





80 %
By Giorgia
Leisure travelers
30-39 years
Reviewed: 1 year ago (26/05/2018)
Date of experience: 05/2018

Fine! Room was clean. Position was good. Friendly staff!

Price





80 %
Room





80 %
Location





80 %
Cleanliness





80 %
Service





80 %
By Reidar Ryan
Leisure travelers
70-79 years
Reviewed: 1 year ago (26/05/2018)
Date of experience: 05/2018

It is OK for me and the price is ok and it has a OK lokation.

Price





80 %
Room





80 %
Location





80 %
Cleanliness





80 %
Service





80 %
Breakfast





80 %
By Anonymous
Leisure travelers
30-39 years
Reviewed: 1 year ago (25/05/2018)
Date of experience: 05/2018

good experience; very kindly staff; clean room

Price





80 %
Room





60 %
Location





80 %
Cleanliness





80 %
Service





80 %
By Anonymous
Leisure travelers
20-29 years
Reviewed: 1 year ago (24/05/2018)
Date of experience: 05/2018

Mediocre. I don't mind the room. Just annoyed by the poor WiFi connection.

Price





100 %
Room





60 %

There were stains on the toilet bowl. Room was also noisy and did not have any air ventilation unit. No WiFi signal in Room. Had to stand in corridor just to use internet.

Location





100 %
Cleanliness





60 %

Stains on the toilet bowl

Service





100 %

Friendly front staff.

By Anonymous
Leisure travelers
30-39 years
Reviewed: 1 year ago (22/05/2018)
Date of experience: 05/2018

Poor to Average. although checkin is a 2pm, they are very strict about a 11am checkout...didn't even give me a 30 min extension

Price





80 %
Room





60 %
Location





100 %
Cleanliness





60 %
Service





20 %
Breakfast





20 %

very bad spread....most of it was over when I reached (within the official hours) and they were not refilling

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