SORAT Hotel Berlin hotel logohotel logo
Public Reviews Score
84%

"Very satisfied"

Based on 11,373 reviews across 20 portals
:
No Public Name
Alone
60-69 years
Reviewed: 11 months ago (24/05/2024)
Date of experience: 05/2024

Ich habe schon mehrmals in einem ihrer Pure Zimmer gewohnt und habe noch
2 offene Buchungen für Juli und August.
Bin immer mit allem super zufrieden gewesen .
Für den Sommer bin ich gespannt, wie es mir ohne Klimaanlage ergeht.

Salut, schön von Ihnen zu lesen. Aaaach, die Sommer in Berlin...so nett, einfach die beste Zeit. Wenn es so richtig schön sonnig und warm ist, lässt es sich herrlich im nahen Tiergarten entspannen oder ein Drink an den vielen Standbars entlang der Spree genießen. Für die Nacht halten wir Ventilatoren bereit - am besten gleich beim check in danach fragen. Wir freuen uns auf das Wiedersehen mit Ihnen, bis dahin, beste Grüße, Ihr Team vom Sorat Hotel Berlin
No Public Name
Alone
40-49 years
Reviewed: 12 months ago (20/05/2024)
Date of experience: 05/2024

Alles in Allem macht mich zum Stammgast.

Salut und besten Dank für Ihre großartige Bewertung. Wir haben Sie immer sehr gern bei uns zu Gast :-) Wir wäre es denn mal mit unserem Bed&Bonus Programm für Sie? Einfach im Schlaf Punkte sammeln und gegen tolle Extras wie upgrades oder Rabatte auf den Übernachtungspreis eintauschen. Melden Sie sich auf der Internetseite für das Programm an oder fragen Sie unser Team beim nächsten Besuch, wir erzählen Ihnen gern mehr. Bis dahin alles Gute für Sie, herzlichst, Ihr Team vom Sorat Hotel Berlin
No Public Name
Couple
40-49 years
Reviewed: 12 months ago (20/05/2024)
Date of experience: 05/2024

Sauber, nett, freundlich und gute Lage

Vielen Dank für Ihre Rückmeldung und Ihre netten Worte, wir freuen uns und sagen "bis bald", Ihr Team vom Sorat Hotel Berlin
No Public Name
Couple
20-29 years
Reviewed: 12 months ago (19/05/2024)
Date of experience: 05/2024

Soggiorno molto piacevole. Camera accogliente e pulita, personale gentilissimo, posizione comoda e vicinissima alla metro. Colazione squisita. Ottimo rapporto qualità/prezzo.
Assolutamente super consigliato.

Ciao e grazie mille per il tuo ottimo feedback. Siamo molto contenti che il vostro soggiorno presso il nostro hotel sia stato così positivo. È una grande motivazione per tutto il nostro team. Cordiali saluti e a presto, Sorat Berlin
No Public Name
Business
50-59 years
Reviewed: 12 months ago (19/05/2024)
Date of experience: 05/2024

Nice stay for business trips

Thank you so much for your feedback. We hope to see you soon again, your team of the Sorat Hotel Berlin
No Public Name
Friends
60-69 years
Reviewed: 12 months ago (18/05/2024)
Date of experience: 05/2024

Gostei da experiência

É ótimo ler que gostou da sua estadia na animada capital e no Sorat Hotel Berlin. Os nossos quartos são limpos de três em três dias e estão sempre disponíveis toalhas limpas na receção. Esperamos vê-lo novamente, sinceramente, a sua equipa do Sorat Hotel Berlin
No Public Name
Family
40-49 years
Reviewed: 12 months ago (18/05/2024)
Date of experience: 05/2024

We enjoyed our stay at your hotel.

I just wanted to add a small note or tip for future travelers: there are more and more people with allergies like gluten or dairy. It would have been nice to see something without gluten or dairy at the breakfast bar.

Besten Dank für Ihre Rückmeldung und auch vielen Dank für Ihren Hinweis. Wir würden sehr gern unser Angebot erweitern, haben aber große Schwierigkeiten da wir lediglich super eingeschränkte Lager- und auch Präsentationsmöglichkeiten haben. Aber wir stimmen Ihnen zu, das Thema verdient es, noch einmal nach Lösungswegen zu suchen. Wir arbeiten dran, versprochen. Herzlichst, Ihr Team vom Sorat Hotel Berlin
No Public Name
Family
50-59 years
Reviewed: 12 months ago (18/05/2024)
Date of experience: 05/2024

The hotel was in a good location, however very noise , no air conditioning, no small fridge in the room to keep water or food cold
Beds were comfortable.

Dear friends, we are sorry to hear that you were not completely satisfied with your stay with us.
The fact that you were able to make optimum use of the central location for your purposes is a very good start. And we can continue with positive news: Our rooms in the Pure Plus category not only have a spacious fridge, but also a microwave, crockery hire and a room safe. Our hotel does not offer air conditioning and the rooms are cleaned every three days with the option of always being able to pick up fresh towels at reception. This is part of our concept just like the free "Grab&Go" breakfast and our sustainable efforts as a GreenSign Hotel Level 3.
It was with great regret that we read your impression of our team. We usually receive a lot of praise for our service and our enthusiastic staff. We are therefore very sorry if you had a different experience. We will check with our staff to see if there is anything on their minds. Either way, you as our valued guest should never have to experience this. We hope for a new opportunity and are convinced that with the alternative room category and our freshly motivated team we can also make you a fan of the Sorat Hotel Berlin. Will we meet again? Best regards from the whole team and see you soon.

Translated with DeepL.com (free version)
No Public Name
Couple
60-69 years
Reviewed: 12 months ago (17/05/2024)
Date of experience: 05/2024

Otima hospedagem! Excelente localização e servicos.

Agradeço do fundo do coração o vosso excelente feedback. Estamos muito satisfeitos por terem tido uma estadia maravilhosa connosco. Esperamos voltar a vê-lo. Até lá, os nossos melhores cumprimentos, a sua equipa do Sorat Hotel Berlin
No Public Name
Family
60-69 years
Reviewed: 12 months ago (15/05/2024)
Date of experience: 05/2024

We gave enjoyed everything. Very pleased .

Thank you so much for this greeeeeeeaaaaaat Feedback. We are so happy to read that you have had a pleasant stay and a rememberable trip to Berlin. So - come back soon, please :-)
Until we meet again, your team of the Sorat Hotel Berlin
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