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Public Reviews Score
82%

"Very satisfied"

Based on 7,327 reviews across 16 portals
:
By Anna
Reviewed: 5 months ago (28/05/2025)
Date of experience: 05/2025

Very nice. The staff in the reception was always friendly and helpful. Other staff around the hotel always said hello and created a nice atmosphere.

Dear Valued Guest,

Thank You for choosing Star City Hotel*** and for sharing your feedback.

It is reassuring to know that You found our Reception Staff friendly and helpful, and that the overall atmosphere contributed to a pleasant stay. We also appreciate your constructive comments regarding breakfast. Suggestions such as offering healthier options, more vegetables, seeds, nuts, and improving the quality of bread and cereals are valuable. These insights will be considered as we work to enhance our breakfast selection.

Your honest feedback helps us improve, and we hope to welcome you back for an even more satisfying experience in the future.

With best regards,
Star City Hotel*** Staff
No Public Name
Reviewed: 5 months ago (27/05/2025)
Date of experience: 05/2025

Guest has not commented on review

No Public Name
Reviewed: 5 months ago (26/05/2025)
Date of experience: 05/2025

Nagyon kedves és segítőkész volt mindenki, tiszta rendezett szobák kényelmes ágyakkal. Tökéletes, és árban is a legjobb volt távolsághoz képest

By Enza
Reviewed: 5 months ago (26/05/2025)
Date of experience: 05/2025

Siamo rimasti molto contenti e soddisfatti! Posizione ottima, colazione ottima!
Anche il personale impeccabile e sempre disponibile! Consigliatissimo!

By Daniele
Reviewed: 5 months ago (24/05/2025)
Date of experience: 05/2025

Guest has not commented on review

By Pintér László
Reviewed: 6 months ago (19/05/2025)
Date of experience: 05/2025

Nagyon udvarias, tiszta kényelmes

Kedves Vendégünk!

Köszönjük, hogy a Star City Hotel***-t választotta és időt szánt arra, hogy megossza velünk figyelmes értékelését.

Nagy öröm számunkra, hogy szállodánk Személyzetét udvariasnak, a reggelit pedig bőségesnek találta. Csapatunk elhivatottan törekszik arra, hogy a nap minden pillanatában magas színvonalú szolgáltatással álljon Vendégeink rendelkezésére. Külön öröm számunkra, hogy szobáink kényelme és tisztasága elnyerte tetszését, nagy gondossággal alakítottuk ki azokat, hogy nyugodt, pihentető környezetet biztosítsunk tartózkodása idejére.

Szeretettel várjuk vissza a közeljövőben, és köszönjük a megtisztelő bizalmat és a lehetőséget, hogy üdvözölhettük szállodánkban.

Tisztelettel,
Star City Hotel*** Csapata
By Lizandro Mejia
Reviewed: 6 months ago (17/05/2025)
Date of experience: 05/2025

All was OK.

Dear Valued Guest,

Thank You for choosing Star City Hotel*** and for taking the time to share your excellent feedback.

We are delighted to see your satisfaction in all areas, including room quality, cleanliness, service, and breakfast. Your high recommendation means a lot to us and is a great motivation for our Team. Please let us sincerely apologize for the occasional WiFi problems You experienced in the room and appreciate You bringing this to our attention, rest assured we have addressed the situation promptly.

It was our pleasure to host You, and we look forward to welcoming You back to Star City Hotel***.

With warm regards,
Star City Hotel*** Staff
No Public Name
Reviewed: 6 months ago (17/05/2025)
Date of experience: 05/2025

Vastaanoton henkilökunta oli palvelualtista ja ystävällistä.

Dear Valued Guest,

Thank You for choosing Star City Hotel*** and for taking the time to share your thoughtful feedback.

We are delighted to know that our Reception Staff made a positive impression with their helpfulness and friendly attitude, your kind recognition is appreciated and will certainly be shared with the Team.

On the other hand, we are grateful for your honest comments regarding breakfast. While we regret to hear it did not fully meet your expectations, your suggestions are genuinely appreciated. We continuously review and refine our offerings, and Guest input plays a vital role in guiding those improvements.

It was a pleasure having You with us, and we look forward to welcoming You back for an even more enjoyable stay.

With best regards,
Star City Hotel*** Staff
By Camillo Acquaroli
Reviewed: 6 months ago (16/05/2025)
Date of experience: 05/2025

Abbastanza buono

Dear Valued Guest,

Thank You for choosing Star City Hotel*** and for taking the time to share your valuable feedback with us.

We are pleased to hear that You found your overall experience to be satisfactory and that You appreciated the cleanliness and the service provided by our Staff. Furthermore, your suggestion to include more sweet options at breakfast is highly evaluated, and we will certainly review our selection to better accommodate all preferences.

In addition, we are sorry to hear that the room did not fully meet your expectations. Please rest assured that we continuously strive to enhance our Guest experience and your comments will be taken into account for future improvements.

We hope to have the opportunity to welcome You again and provide a stay that fully meets your expectations.

With warm regards,
Star City Hotel*** Staff
By Regina Oppermann
Reviewed: 6 months ago (13/05/2025)
Date of experience: 05/2025

Wir hatten einen schönen entspannten Urlaub in einem guten Hotel.

Dear Valued Guest,

Thank You for choosing Star City Hotel*** and for sharing such a wonderful review.

We are delighted to hear that You enjoyed a relaxing and pleasant holiday with us. Your positive remarks on our rooms, cleanliness, service, and breakfast mean a lot to our entire Team. It is especially rewarding to know that everything met your expectations and that You would gladly recommend us.

It was a honour to have You as our Guest, and we look forward to welcoming You back for another enjoyable stay in Budapest.

With warm regards,
Star City Hotel*** Staff
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