Star City Hotel hotel logohotel logo
Public Reviews Score
82%

"Very satisfied"

Based on 7,168 reviews across 16 portals
:
By José Manuel torres valle
Reviewed: 6 months ago (27/11/2024)
Date of experience: 11/2024

Ha superado las expectativas, calidad precio insuperable

Dear Valued Guest,

Thank You for taking the time to share your wonderful review regarding your stay at Star City Hotel***!

We are glad to hear your experiences that we could exceed your expectations, and it brought us great delight to know You found our quality and price unbeatable. In addition, thank You for your comments on the great variety of the breakfast, and your suggestions related to the fruit machine are highly appreciated. We will take your thoughts into consideration for further improvements, as your satisfaction is essential for us.

It is a pleasure that our services could contribute to your enjoyment. We look forward to welcoming You back to Hungary!

With warm regards,
Star City Hotel*** Staff
By Maryna
Reviewed: 6 months ago (26/11/2024)
Date of experience: 11/2024

Good for 1 night.

Dear Valued Guest,

Thank You for taking the time to share your feedback regarding your stay at Star City Hotel***!

We are glad to hear that overall, we could provide You with a pleasant experience, we are committed to creating a welcoming atmosphere within our facility and are continually working to enhance service levels. Your suggestions about the breakfast options are invaluable, and we will take your thoughts into consideration for further improvements. Moreover, we will continue reviewing our offerings to ensure the quality meets the high standards of our hotel.

It was a pleasure to host You in Budapest, and we look forward to welcome You back in the nearest future.

With best regards,
Star City Hotel*** Staff
No Public Name
Reviewed: 6 months ago (26/11/2024)
Date of experience: 11/2024

Guest has not commented on review

No Public Name
Reviewed: 6 months ago (26/11/2024)
Date of experience: 11/2024

It’s okay for the price. Nothing special.

Dear Valued Guest,

Thank You for choosing our hotel and taking the time to share your thoughts with us.

Firstly, we are delighted that in terms of value for the price, we could overall meet your preferences. On the other hand, we regret to hear that aspects of your stay, such as breakfast, facilities, and interactions with our Team, did not meet your expectations. Providing exceptional service is at the heart of what we do, and your comments are invaluable in helping us improve. Rest assured, we will thoroughly investigate these concerns and take the necessary steps to ensure that our Guests receive the high-quality experience we strive to deliver, including providing always fresh and abundant breakfast menu at our facility.

Our Team hopes that You will be able to give us a chance to host You once again at Star City Hotel*** and we will gladly make it up from your last experience.

With warm regards,
Star City Hotel*** Staff
No Public Name
Reviewed: 6 months ago (24/11/2024)
Date of experience: 11/2024

Bom

Dear Valued Guest,

Thank You for sharing your helpful review about your recent experiences.

We are glad to know You were satisfied by your stay at Star City Hotel***, your invaluable feedback motivate us to continue providing high quality services. In case You have any suggestions on how we could enchance your future visit, please do not hesitate to contact us.

It brought us joy to host You at our hotel, and we hope to have another chance to welcome You back for an even more positive stay.

With best regards,
Star City Hotel*** Staff
No Public Name
Reviewed: 7 months ago (20/11/2024)
Date of experience: 11/2024

Maga a hotel teljességében nagyon tetszett.

Kedves Vendégünk!

Köszönjük szépen megtisztelő értékelését hotelünkben, a Star City Hotel***-ben gyűjtött élményekről!

Örömünkre szolgál, hogy hotelünk elnyerte tetszését, és ezen belül a szolgáltatásainkkal kapcsolatban is meg volt elégedve. A reggeli fogyasztása közben tapasztalt kellemetlenségekért elnézést szeretnénk kérni, és a továbbiakban még jobban fogunk ügyelni arra, hogy kedves Vendégeink étkezése zavartalan és frusztrációmentes legyen. Megnyugtatónak találjuk, hogy ezen felül jól érezte magát nálunk, és szeretettel várjuk vissza egy még ennél is pozitívabb kikapcsolódásra.

Még egyszer köszönjük szállodánkba vetett bizalmát, és örömmel fogadnánk Önt egy jövőbeli budapesti tartózkodásán is!

Üdvözlettel,
Star City Hotel*** Csapata
No Public Name
Reviewed: 7 months ago (20/11/2024)
Date of experience: 11/2024

Guest has not commented on review

By David
Reviewed: 7 months ago (19/11/2024)
Date of experience: 11/2024

Better and more clean than suspected when standing outside on the dirty streets. Staff was friendly and polite. I however do not like that we got an expensive private car service when we were just requesting a taxi to the airport. It was over 50% more expensive than normal taxi plus the driver wanted cash which we didn't have and caused problems having to take out money at the airport ATM which is even more expensive with bad exchange rate. Didn't like that process at all when we were in a hurry and had problems to find ATM.

By Daniela Monteiro
Reviewed: 7 months ago (18/11/2024)
Date of experience: 11/2024

Lovely!

Dear Valued Guest,

Thank You for expressing your positive feelings about Star City Hotel***.

Your feedback regarding the room, cleanliness, and service is highly evaluated, our entire Team is delighted that we could make a proper impression on your stay. We think these factors are indispensable for a comfortable atmosphere, and it was a pleasure to deliver our continuously improving services for You.

We look forward to host You again when You travel to Budapest in the future.

With kind regards,
Star City Hotel*** Staff
No Public Name
Reviewed: 7 months ago (16/11/2024)
Date of experience: 11/2024

Lady who checked me in the evening was brilliant I think she was doing over night Friday morning checking out lady with glasses clearly not natural hospitality person. I’ve asked where breakfast was she just pointed behind lift no explanation, no how was your stay etc. I will reward with 10 because room was close to Keleti train station, clean basic but warm and strong shower. Small bar and shop near by very friendly locals.
1 /2 nights perfect for city break basic but safe clean.

Dear Valued Guest,

Thank You for taking the time to share your overall positive review about Star City Hotel***!

We are delighted to hear that the hotel's location was a highlight of your stay, we are a truly proper choice for travellers who seek for a clean, safe and peaceful environment yet a central location just a few stops away from the heart of Budapest. While it is reassuring to hear that our Staff service in the evening exceeded your expectations, please accept our apologies regarding the shortcomings You have encountered on the next day. Rest assured, your comments helps us improve ourselves to make the best out of our Guests' experiences.

It brought us great delight to know our establishment was pleasant for your short city break, and we look forward to another opportunity to host You as our returning Guest in the near future. Thank You again for choosing our property.

With warm regards,
Star City Hotel*** Staff
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