Star Hotel by Mellow Mood Hotels hotel logohotel logo
Public Reviews Score
82%

"Very satisfied"

Based on 7,508 reviews across 16 portals
:
No Public Name
Reviewed: 2 months ago (12/12/2025)
Date of experience: 12/2025

Guest has not commented on review

By Rosa María
Reviewed: 2 months ago (10/12/2025)
Date of experience: 12/2025

Buena relación calidad-precio. Los baños un poco antiguos

Dear Valued Guest,

Your comments regarding your stay are greatly appreciated.
It is wonderful to hear that our breakfast selection and overall value left you with such a positive impression of your stay at Star City Hotel***. Receiving high marks for cleanliness, comfort, and especially the service provided by our team is truly motivating for us.
We also appreciate your observation regarding the bathrooms. Honest feedback like yours helps us identify where we can focus our efforts for future enhancements, ensuring our facilities continue to meet the needs and expectations of our valued Guests.
Thank you for sharing your thoughts, and we hope to have the chance to welcome you again for another pleasant visit to Budapest.

With kind regards,
Star City Hotel***
By Anna Galstyan
Reviewed: 2 months ago (09/12/2025)
Date of experience: 12/2025

Все было прекрасно, но моя дочка заболела и не смогла прилететь с нами и я оплатила все и для нее и мне не смогли помочь сделать что нибудь Чтобы вернули мне деньги . Я бронировала для 4 их с завтраком но в отель приехали 3-ом

No Public Name
Reviewed: 2 months ago (08/12/2025)
Date of experience: 11/2025

Spokojnosť

Dear Valued Guest,

Thank You for choosing Star City Hotel*** and sharing your positive feedback with us.
We are truly delighted to know that your experience met your expectations. It is especially rewarding to receive such high ratings for our rooms, cleanliness, and service, as we strive to ensure a comfortable and enjoyable stay for all our Guests.
Your willingness to recommend both Star City Hotel*** and Mellow Mood Hotels means a great deal to us. We look forward to welcoming You again for another memorable stay in Budapest.

With kind regards,
Star City Hotel***
By Jan Zatloukal
Reviewed: 2 months ago (08/12/2025)
Date of experience: 12/2025

3,6 /5. Not great, not terrible.

Dear Valued Guest,

Thank you for sharing your feedback following your stay at Star City Hotel***.

We appreciate your honest assessment and are glad to see that certain aspects, such as cleanliness and service, contributed positively to your experience. Your overall impression highlights both strengths and areas where there is room for improvement.
Your comments help us in our aim to meet and exceed our Guests' expectations. We value your perspective and hope to have the opportunity to welcome you again, striving to provide an even more satisfying experience in the future.

With kind regards,
Star City Hotel***
No Public Name
Reviewed: 2 months ago (08/12/2025)
Date of experience: 12/2025

Guest has not commented on review

By Franz
Reviewed: 2 months ago (08/12/2025)
Date of experience: 12/2025

Hotel liegt zentral. Personal freundlich, kompetent und hilfsbereit. Zimmer sauber, vielleicht ein bisschen klein

Dear Valued Guest,

Thank you for choosing Star City Hotel*** and for sharing your valuable feedback with us.
We are delighted to hear that you appreciated our central location and the friendly, professional, and helpful attitude of our team. It is wonderful to know that the cleanliness of your room met your expectations and contributed to a positive experience during your stay.
Your remark regarding the room size is noted, and we understand how comfort can be affected by such details. We are always aiming to provide a welcoming atmosphere and are grateful for your input, which helps us further enhance our Guests’ experiences.

We sincerely hope to welcome you back again for another enjoyable visit to Budapest.

With kind regards,
Star City Hotel***
No Public Name
Reviewed: 3 months ago (29/11/2025)
Date of experience: 11/2025

Guest has not commented on review

By Nora
Reviewed: 3 months ago (25/11/2025)
Date of experience: 11/2025

Guest has not commented on review

By Lorena
Reviewed: 3 months ago (24/11/2025)
Date of experience: 11/2025

Guest has not commented on review

Dear Valued Guest,

Thank you for sharing your thoughts about your recent stay at our hotel.

We appreciate your feedback regarding the condition of our property. We understand that the style and appearance of the facilities can influence the overall impression, and your perspective is valuable as we strive for continuous improvement. In addition, we continuously support the development of our staff, encouraging them to improve their language skills, as effective communication with our Guests is especially important to us.

Your comments help us identify opportunities to enhance our Guests’ experiences, and we are grateful you took the time to let us know.

Thank you again for choosing our hotel. We hope to have the opportunity to welcome you again in the future.

With kind regards,
Star City Hotel***
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