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Public Reviews Score
82%

"Very satisfied"

Based on 7,367 reviews across 16 portals
:
By Michael
Reviewed: 4 weeks ago (22/10/2025)
Date of experience: 10/2025

Guest has not commented on review

By Alba
Reviewed: 4 weeks ago (20/10/2025)
Date of experience: 10/2025

Muy buena

No Public Name
Reviewed: 5 weeks ago (18/10/2025)
Date of experience: 10/2025

We really enjoyed everything! The receptionist was very friendly and polite, which immediately set a positive tone. The room was spacious, had everything we needed, and was clean. The breakfast was delicious. This is the best hotel of our entire vacation — and we stayed in quite a few, so we even decided to leave a review :)

No Public Name
Reviewed: 5 weeks ago (16/10/2025)
Date of experience: 10/2025

Guest has not commented on review

By Peter
Reviewed: 6 weeks ago (12/10/2025)
Date of experience: 10/2025

Idealer Stützpunkt, Budapest zu erkunden.
Personal super freundlich und hilfsbereit.

No Public Name
Reviewed: 6 weeks ago (11/10/2025)
Date of experience: 10/2025

Guest has not commented on review

No Public Name
Reviewed: 6 weeks ago (09/10/2025)
Date of experience: 10/2025

Guest has not commented on review

By Judith
Reviewed: 6 weeks ago (08/10/2025)
Date of experience: 10/2025

It was very pleasant, my room was clean and comfortable. Staff were very friendly and helpful. I appreciated that they spoke good English as my Hungarian is very poor.

Dear Valued Guest,

Thank You for choosing Star City Hotel*** and for taking the time to share your superb experiences on your recent stay.

We are thrilled to hear that You had a very pleasant visit and that your room was clean and comfortable. It is gratifying to know that You found our Staff friendly, helpful, and able to assist You in English - we value ensuring that all our Guests feel comfortable and well cared for, regardless of language. Your thoughtful remarks in connection with the breakfast is appreciated. We continuously review our selection and will certainly consider offering more fresh fruit and yoghurt options.

Your recognition regarding our hotel and the Mellow Mood Hotels brand means a lot to us. It would be our pleasure to welcome You back to Star City Hotel*** and to make your next stay just as delightful.

With best regards,
Star City Hotel*** Staff
By Perlina
Reviewed: 6 weeks ago (07/10/2025)
Date of experience: 10/2025

Buono

Dear Valued Guest,

Thank You for choosing Star City Hotel*** and for sharing your detailed feedback.

We are pleased to hear that aspects of your stay, such as the service and breakfast, overall proved to be efficient and enjoyable. It is reassuring for our Team to know that, despite the shortcomings, You were able to have a pleasant experience.

We are, however, sorry to learn that the room did not fully meet your expectations and that cleanliness fell short. Please rest assured that your comments have been shared with our relevant Team for immediate attention. We also appreciate your suggestion regarding breakfast. For future stays, we are happy to provide warm milk upon request, and our Team will gladly assist to make your breakfast experience more comfortable and enjoyable.

Your feedback is invaluable in helping us refine our services, and we would be delighted to welcome You back to Star City Hotel*** for a more comfortable and seamless stay.

With warm regards,
Star City Hotel*** Staff
No Public Name
Reviewed: 6 weeks ago (06/10/2025)
Date of experience: 10/2025

Guest has not commented on review

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