Star Hotel by Mellow Mood Hotels hotel logohotel logo
Public Reviews Score
82%

"Very satisfied"

Based on 7,701 reviews across 11 portals
:
No Public Name
Reviewed: 3 months ago (21/07/2026)
Date of experience: 07/2026

Guest has not commented on review

Dear Valued Guest,

Your excellent scores are a wonderful source of pride and encouragement for our team. Thank you for staying with us and taking the time to rate your experience. Your full marks for cleanliness and service, together with your confidence in both our hotel and Mellow Mood Hotels, mean a great deal to us. We hope to provide a completely satisfying experience in every area on your next visit.

Kind regards,
Star Hotel by Mellow Mood Hotels
By Plamen Marinov
Reviewed: 3 months ago (20/07/2026)
Date of experience: 07/2026

Good

Dear Valued Guest,

It is wonderful to receive your review and learn that you had a positive overall experience with us. Your favorable ratings for cleanliness and service are greatly appreciated, as these are key areas in which we strive to ensure guest satisfaction at all times. Your feedback also provides valuable insight into guest comfort, and your willingness to recommend both our hotel and the Mellow Mood Hotels brand means a great deal to our team. Thank you for choosing us as your accommodation in Budapest. We hope to provide you with an even more enjoyable stay should you return in the future.

Kind regards,
Star Hotel by Mellow Mood Hotels
By Radiana Koleva
Reviewed: 3 months ago (20/07/2026)
Date of experience: 07/2026

The room was spacious and very clean, the whole hotel was very clean, I was seeing the cleaning ladies cleaning every single day. Our room was cleaned daily and towels were also changed daily. The bathroom's shower cabin was too small and it was really hard to get into it and also you can hit yourself when trying to shave. Good thing is that the room has AC which was very helpful during the July heat. Location of the hotel is nearby the city centre if you jump on a public transport. Best thing is that when going back form the city centre - the trolley stops right in front of the hotel, you just have to cross the street.

Dear Valued Guest,

Your detailed and candid account gives us valuable insight into what worked well and where improvement is needed. Thank you for choosing our hotel and taking the time to share your experience. We were especially pleased that you found your spacious room and the entire hotel exceptionally clean, and that you were fully satisfied with our daily housekeeping and towel replacement. This recognition means a great deal to our housekeeping team. We are also glad that the air conditioning and the trolleybus stopping directly outside made your stay more convenient.

We are sorry that the compact design of the shower enclosure made it difficult and uncomfortable to use. Your comment has been recorded for consideration in future refurbishment plans.

Your experience with the coffee, pastries and fruit also falls below the standard we expect. We have shared your specific suggestions with the relevant team, including reviewing our pastry supplier and coffee machine and providing an additional toaster. We hope that, on a future visit, our breakfast and room comfort will match the positive impression created by our cleanliness and service.

Kind regards,
Star Hotel by Mellow Mood Hotels
No Public Name
Reviewed: 3 months ago (18/07/2026)
Date of experience: 07/2026

Guest has not commented on review

Dear Valued Guest,

Thank you for choosing our hotel and sharing your feedback. We are delighted by your excellent ratings for room comfort, cleanliness and service, and truly appreciate your recommendation of both our hotel and Mellow Mood Hotels. Your review is a wonderful encouragement to our team, and we hope to welcome you back to Budapest.

Kind regards,
Star Hotel by Mellow Mood Hotels
No Public Name
Reviewed: 3 months ago (15/07/2026)
Date of experience: 07/2026

Recommend to everyone

Dear Valued Guest,

We are delighted that you chose our hotel and would recommend us to others. We especially appreciate your kind mention of our team’s warm welcome and the quality of our breakfast. Your positive review and trust in both our hotel and Mellow Mood Hotels mean a great deal to our entire team. We hope to welcome you again soon.

Kind regards,
Star Hotel by Mellow Mood Hotels
No Public Name
Reviewed: 3 months ago (13/07/2026)
Date of experience: 07/2026

Guest has not commented on review

Dear Valued Guest,

Thank you for taking the time to share your excellent ratings with us. We are truly delighted to know that you highly valued our room quality, cleanliness, and service standards. Your strong recommendation of both our hotel and the Mellow Mood Hotels brand means a great deal to our team and serves as wonderful encouragement. Your feedback inspires us to continue striving for excellence, and we hope to have the pleasure of welcoming you back for another memorable stay in the future.

Kind regards,
Star Hotel by Mellow Mood Hotels
By Thanos Farmakis
Reviewed: 3 months ago (12/07/2026)
Date of experience: 07/2026

Friendly environment, calm atmosphere, gentle employees happy to answer our questions and provide support whenever we needed!

Dear Valued Guest,

We are grateful that you chose to stay with us and shared such positive feedback. We were delighted that our friendly, calm atmosphere and the kindness and helpfulness of our team contributed to an enjoyable stay. Your full marks for the room, cleanliness and service are especially rewarding. We are sorry, however, that you found our breakfast selection limited, and we have shared your suggestion for greater variety with the relevant team. Thank you for your confidence in both our hotel and Mellow Mood Hotels. We hope to welcome you again.

Kind regards,
Star Hotel by Mellow Mood Hotels
By Vladimir Milenkovic
Reviewed: 3 months ago (09/07/2026)
Date of experience: 07/2026

Guest has not commented on review

Dear Valued Guest,

We are grateful that you chose to stay with us and shared your excellent evaluation. We were especially delighted that you awarded full marks to the room, cleanliness and service, and would recommend both our hotel and the Mellow Mood Hotels brand. We appreciate your suggestion regarding a wider selection of hot breakfast items and have shared it with the relevant team. Insights such as yours guide our ongoing improvements, and it would be our pleasure to welcome you back.

Kind regards,
Star Hotel by Mellow Mood Hotels
By Claudia
Reviewed: 3 months ago (09/07/2026)
Date of experience: 07/2026

Guest has not commented on review

Dear Valued Guest,

Thank you for sharing your positive feedback and high ratings across various aspects of your stay. We truly appreciate your recommendation and are pleased to know you enjoyed your experience with us.

Kind regards,
Star Hotel by Mellow Mood Hotels
By Holly
Reviewed: 4 months ago (03/07/2026)
Date of experience: 07/2026

Great value for money

Dear Valued Guest,

It was a pleasure to have you as our Guest, and we are grateful for your detailed review. We were particularly pleased that you appreciated our value for money and awarded full marks to the room, cleanliness and service. We take your observation regarding the cereal being left uncovered overnight seriously and have shared it with the relevant team for review. Your feedback plays an important role in the continued refinement of our services, and we would be delighted to welcome you back on a future visit to Budapest.

Kind regards,
Star Hotel by Mellow Mood Hotels
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