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Public Reviews Score
82%

"Very satisfied"

Based on 7,333 reviews across 16 portals
:
By Benjamin F.
Reviewed: 2 years ago (03/01/2024)
Date of experience: 01/2024

Guest has not commented on review

By Guglielmo
Reviewed: 2 years ago (02/01/2024)
Date of experience: 01/2024

Posizione non troppo vicina al centro, struttura da rivedere nel complesso

Dear Valued Guest,

Thank You for taking the time to express your feelings about your previous stay in Star City Hotel***.

We are delighted to have had the opportunity to welcome You to our hotel.

In addition, we would like to sincerely apologize for any inconvenience You experienced regarding the hotel's location. We are a few minutes away from Keleti Station, where Guests have an availability to access all the public transports. Our Reception Staff is here around the clock to accomodate your needs and recommend the most suitable routes to get to the most famous sights.

Your comments are highly crucial, we will take it into consideration to enchance our Guests' future stay.

We strive to make every Guest's stay exceptional, and we look forward to the opportunity to welcome You back to Star City Hotel*** for an even better stay.

Warm regards,
Star City Hotel*** Staff
No Public Name
Reviewed: 2 years ago (02/01/2024)
Date of experience: 01/2024

Guest has not commented on review

No Public Name
Reviewed: 2 years ago (30/12/2023)
Date of experience: 12/2023

Very good for a group of 10 people

Dear Esteemed Guest,

We are thrilled to read your amazing review about Star City Hotel***.

It is great to know You found our hotel a great choice for a group of 10 people, we are really pleased You were all satisfied during your stay with us.

Thank You for choosing our hotel, and we hope to have another chance to see You again!

With kind regards,
Star City Hotel*** Staff
By Zaidoon
Reviewed: 2 years ago (27/12/2023)
Date of experience: 12/2023

O

By Anita Pecsi
Reviewed: 2 years ago (27/12/2023)
Date of experience: 12/2023

Very good. Location was perfect for us for our onward journey.

Dear Valued Guest,

Thank You for sharing your great experiences and taking the time to send us a positive feedback.

We are glad to hear You think the hotel has a great location for your onward journey. Nearby, Guests have an opportunity to visit the most famous sights in Hungary.

Our Staff's motivation to exceed our Guests' highest expectations, we are glad we manage to leave a really good impression at the end of your stay.

Thank You for choosing our hotel, and we hope to have another chance to see You again!

With kind regards,
Star City Hotel*** Staff
By Maria Trinidad
Reviewed: 2 years ago (27/12/2023)
Date of experience: 12/2023

Desayuno completo, recomiendo ir temprano porque se acaba. Camas cómodas, personal muy atento.
Nos hicieron un pack de desayuno porque nuestro vuelo salía muy temprano, se agradece!!

Dear Valued Guest,

Thank You for sharing your positive experiences regarding your previous stay.

We are delighted to know our breakfast choices met your expectations, we treat it as a priority to serve fresh and comprehensive variety of dishes.

Our Staff's motivation to exceed our Guests' highest expectations, we are glad we manage to leave a really good impression at the end of your stay.

We would like to express our gratitude for highlighting the breakfast packages we made from the heart at the day of your departure.

Your feedback is valuable to us. We appreciate your stay with us and hope to welcome You again in the future!

With kind regards,
Star City Hotel*** Staff
By Maria
Reviewed: 2 years ago (27/12/2023)
Date of experience: 12/2023

Guest has not commented on review

By walid
Reviewed: 2 years ago (21/12/2023)
Date of experience: 12/2023

unsatisfied. I booked 3 nights, my flight is delayed, I missed a night, I requested a night credit for another stay. you refused !!!!!!!!!

Dear Esteemed Guest,

We sincerely apologize for the inconvenience You experienced due to your delayed flight and the missed night. We understand the frustration this situation may have caused. We regret to inform You that, unfortunately, we were unable to provide a night credit for your missed stay due to the high occupancy, which limited our ability to offer an alternative room.

We value your feedback and understand the importance of addressing such issues.

Thank You for bringing this to our attention. We appreciate your understanding and hope to have the opportunity to accommodate You in the future.

With kind regards,
Star City Hotel*** Staff
By dr. Ambrus Zoltán
Reviewed: 2 years ago (18/12/2023)
Date of experience: 12/2023

Guest has not commented on review

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