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Public Reviews Score
82%

"Very satisfied"

Based on 7,325 reviews across 16 portals
:
No Public Name
Reviewed: 3 months ago (13/08/2025)
Date of experience: 08/2025

it was nice, the service was amazing, especially at the service desk, giving us recommandations, ordering us a taxi.

Dear Valued Guest,

Thank You for choosing Star City Hotel*** and for taking the time to share your feedback with us.

We are reassured to hear that You found our service, especially at the Front Desk, to be helpful with recommendations and arranging transportation. In addition, we are glad that your room and overall cleanliness met your expectations. Your honest feedback regarding breakfast and the coffee is duly noted, and we will certainly explore more healthy and vegan options to improve our offerings.

It would be a honour to have another opportunity to host You in the nearest future.

With warm regards,
Star City Hotel*** Staff
By Марина
Reviewed: 3 months ago (12/08/2025)
Date of experience: 08/2025

Загалом все було добре. Привітний персонал. Сподобалось що номер на двох був з роздільними кімнатами

Dear Valued Guest,

Thank You for choosing Star City Hotel*** and for sharing your thoughtful experience.

We are pleased to hear that we could meet your expectations with our friendly Staff and Twin room arrangement, which suited your overall needs. However, we sincerely apologize for the cleanliness and for the variety of fruits and vegetables at breakfast. Your observations are extremely evaluated, and we will take immediate steps to improve both housekeeping and breakfast options.

It would be a honour to have another opportunity to host You for an even more comfortable and satisfying stay.

With kind regards,
Star City Hotel*** Staff
By Lea
Reviewed: 3 months ago (12/08/2025)
Date of experience: 08/2025

Very good experience

Dear Valued Guest,

Thank You for choosing Star City Hotel*** and taking the time to send us an amazing review regarding your previous stay.

We are delighted to know You had a great time and we could contribute to your enjoyment. Our Staff's motivation to exceed our Guests' highest expectations, we are glad we managed to leave a really good impression at the end of your stay. It is rewarding to hear that alongside with Star City Hotel***, You would also recommend Mellow Mood Hotels brand.

Should You return to our hotel in the future, we would welcome You back with open arms.

With kind regards,
Star City Hotel*** Staff
No Public Name
Reviewed: 3 months ago (11/08/2025)
Date of experience: 08/2025

Good

Dear Valued Guest,

Thank You for choosing Star City Hotel*** and for taking the time to share your valuable feedback with us.

We are pleased to hear that your overall experience was generally pleasant, and that You were satisfied with the room comfort and service. Your recommendation means a lot to us and encourages our Team to continue striving for excellence. Regarding the breakfast, we have noticed that we could not completely exceed your expectations, and please do not hesitate to reach out to us if You have any suggestions on how to enhance your future visit.

Our Team looks forward to welcoming You back, whenever your travels bring You back to Budapest.

With warm regards,
Star City Hotel*** Staff
No Public Name
Reviewed: 3 months ago (10/08/2025)
Date of experience: 08/2025

Buono senza nessun problema

Dear Valued Guest,

Thank You for choosing Star City Hotel*** and for sharing your feedback with us.

We are delighted to hear that You had a pleasant stay without any problems, and that You enjoyed our clean rooms, attentive service, and varied breakfast selection. We appreciate your suggestion to provide a microwave for heating croissants and brioches, and we will certainly take this into consideration as we look for ways to further enhance our Guests’ dining experience.

It was our pleasure to host You, and we look forward to welcoming You back for another enjoyable stay.

With warm regards,
Star City Hotel*** Staff
By Sean Connelly
Reviewed: 3 months ago (10/08/2025)
Date of experience: 08/2025

We had a really good experience apart from Breakfast, rooms were clean and tidy and the staff were extremely helpful, thank you 😁

Dear Valued Guest,

Thank You for choosing Star City Hotel*** and for sharing your feedback with us.

We are delighted to hear that You had a pleasant stay, enjoying our clean and tidy rooms as well as the helpful and attentive service of our Staff. Moreover, we appreciate your constructive comments regarding breakfast, particularly the temperature and variety of food, and we will certainly review these points with our Team to enhance the dining experience for future Guests.

It would be a pleasure to welcome You back for your next trip in Budapest.

With warm regards,
Star City Hotel*** Staff
No Public Name
Reviewed: 3 months ago (10/08/2025)
Date of experience: 08/2025

Guest has not commented on review

No Public Name
Reviewed: 3 months ago (09/08/2025)
Date of experience: 08/2025

Guest has not commented on review

No Public Name
Reviewed: 3 months ago (08/08/2025)
Date of experience: 08/2025

Melania at the reception was amazing! She was so helpful and kind. She helped us sort the air conditioning in our room which was not working. Nothing was a problem she could not resolve. She gave us water with ice when we collected our bags - consistently went above and beyond.

Dear Valued Guest,

Thank You for choosing Star City Hotel*** and for taking the time to share your positive feedback.

We are thrilled to hear that our Front Desk Team was able to assist You promptly and ensure that any issues were resolved to Your satisfaction. It is always our goal to go above and beyond for our Guests, and it is rewarding to know our efforts made such a positive impression. We are equally delighted that You enjoyed the cleanliness of our rooms, the variety at breakfast, and the attentive service throughout Your stay.

Your constructive comments regarding the shower head, soap dispenser and in-room amenities have been duly noted. Let us sincerely that we provide a kettle free of charge at the Reception for making a tea or coffee conveniently, so please do not hesitate to request one.

We look forward to welcoming You back foran even more seamless and enjoyable visit.

With warm regards,
Star City Hotel*** Staff
No Public Name
Reviewed: 3 months ago (08/08/2025)
Date of experience: 08/2025

Très bien

Dear Valued Guest,

Thank You for choosing Star City Hotel*** and for sharing your positive feedback with us.

We are delighted to know that You enjoyed our attentive service and found both the room and cleanliness to Your satisfaction. Your high recommendation means a lot to us, and it motivates our Team to continue delivering the best possible Guest experience.

Your trust in us is appreciated, and we look forward to welcoming You back for another pleasant stay in our mesmerizing capital city, Budapest.

With warm regards,
Star City Hotel*** Staff
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