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Public Reviews Score
82%

"Nagyon elégedett"

Az összesítés 7,554 értékelésen alapszik, 14 különböző szállásportálról
:
Wyrzykowski
Értékelve: 4 napja (07/06/2026)
Az értékelés időpontja: 06/2026

a partner nem fűzött megjegyzést az értékeléshez

Nincs nyilvános név
Értékelve: 1 hete (02/06/2026)
Az értékelés időpontja: 06/2026

Excellent experience. Staff friendly we were there for the champions league final and appreciated the nice touches such as a complimentary drink.

Nincs nyilvános név
Értékelve: 1 hete (01/06/2026)
Az értékelés időpontja: 05/2026

Súper buena experiencia y muy buena atención!!

Nincs nyilvános név
Értékelve: 2 hete (30/05/2026)
Az értékelés időpontja: 05/2026

a partner nem fűzött megjegyzést az értékeléshez

Nincs nyilvános név
Értékelve: 2 hete (30/05/2026)
Az értékelés időpontja: 05/2026

a partner nem fűzött megjegyzést az értékeléshez

Lucy
Értékelve: 2 hete (27/05/2026)
Az értékelés időpontja: 05/2026

Clean, close to train station, good value for money

Olga
Értékelve: 2 hete (25/05/2026)
Az értékelés időpontja: 04/2026

Very pleasant.

Nincs nyilvános név
Értékelve: 2 hete (25/05/2026)
Az értékelés időpontja: 05/2026

a partner nem fűzött megjegyzést az értékeléshez

Francesco
Értékelve: 3 hete (24/05/2026)
Az értékelés időpontja: 05/2026

Molto buono

Nincs nyilvános név
Értékelve: 3 hete (19/05/2026)
Az értékelés időpontja: 05/2026

From the first impression with the taxi that didnt came the overall experiance was bad..

Dear Valued Guest,

First of all, we would like to thank you for choosing our hotel and for taking the time to share your experience with us in such detail.

We were sorry to read that the circumstances surrounding your arrival caused inconvenience to you. However, we would like to clarify that although our hotel does offer airport transfer services for our Guests, this service is available exclusively for an additional fee and is not automatically included in the accommodation booking. The details and conditions of this service are indicated during the reservation process via the Booking.com system. We kindly ask you to review the details of your accommodation booking, as well as any additional services that may have been requested simultaneously, through your Booking.com reservation confirmation.

Following your check-in, our reception colleague immediately contacted the driver concerned, who informed us that he had arrived at the airport prior to the landing of your flight and had waited at the designated meeting point for approximately 40 additional minutes. Based on the information available to us, unfortunately the meeting nevertheless did not take place.

At the same time, we would also like to point out that the transfer service constitutes a separate service from the accommodation reservation itself and, in certain cases, is operated through external partners. Consequently, the investigation and handling of complaints related to such services primarily fall within the responsibility of the respective service provider or the booking intermediary concerned.

Taking all of the above into consideration, we regret to inform you that we are unable to waive or refund the accommodation charges.

Thank you for your understanding. We sincerely hope to have the opportunity to welcome you again in the future under more pleasant circumstances.

Beyond all this, we sincerely hope that you will return to our hotel in the future and that your next stay with us will provide you with a far more pleasant and completely satisfying experience.

Kind regards,
Star Hotel by Mellow Mood Hotels
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