Star Hotel by Mellow Mood Hotels hotel logohotel logo
Public Reviews Score
82%

"Very satisfied"

Based on 7,697 reviews across 11 portals
:
No Public Name
Reviewed: 9 months ago (25/01/2026)
Date of experience: 12/2025

Buena.

Dear Valued Guest,

Thank you very much for taking the time to share your feedback and for awarding us such excellent ratings across all aspects of your stay.
We are delighted to know that your experience with us was so positive, from the comfort of the room to the cleanliness and quality of service provided by our team. Your willingness to recommend our hotel and the Mellow Mood Hotels brand is truly appreciated and motivates us to continue delivering high standards of hospitality. It would be our pleasure to welcome you again for another enjoyable visit to Budapest.

Kind regards,
Star Hotel by Mellow Mood Hotels
No Public Name
Reviewed: 9 months ago (25/01/2026)
Date of experience: 01/2026

Guest has not commented on review

Dear Valued Guest,

Thank you for sharing your outstanding feedback on your recent stay at Star Hotel by Mellow Mood Hotels.
We are truly grateful that you awarded us with the highest ratings for our rooms, cleanliness, and service. Your willingness to recommend both our hotel and the Mellow Mood Hotels brand is especially appreciated, as it reflects the positive impact of your experience. Your input is a valuable encouragement for our team to continually strive for excellence, and we look forward to welcoming you back for another memorable stay in the future.

Kind regards,
Star Hotel by Mellow Mood Hotels
By Olga Neufeld
Reviewed: 9 months ago (24/01/2026)
Date of experience: 01/2026

Over all is ok for short stay but because breakfast l question the tree stars.

Dear Valued Guest,

We are grateful that you chose Star Hotel by Mellow Mood Hotels and for taking the time to provide your detailed feedback regarding your recent experience.
It is rewarding to hear that our team’s service and the cleanliness of our facilities contributed positively to your overall impression, and that our hotel met your needs for a short visit. Your recognition in these areas is appreciated and serves as motivation for continued dedication to Guest satisfaction.

At the same time, we are sorry to learn that our breakfast did not fully reflect the standards you expected from a three-star property. Your comments have been carefully noted and shared with the relevant department, as we are committed to continuously raising the quality and variety of our morning offerings.

Thank you once again for your openness. We hope we may have the opportunity to welcome you again and provide an even more enjoyable experience in the future.

With kind regards,
Star Hotel by Mellow Mood Hotels
By Sandor
Reviewed: 9 months ago (22/01/2026)
Date of experience: 01/2026

Excellent hotel. Rooms could use a microwave, otherwise, very nice.

Dear Valued Guest,

Thank you for sharing your thoughts about your visit. We truly appreciate your positive remarks regarding the overall experience and are grateful for your suggestions about room amenities. It is wonderful to know that you found our service and cleanliness to your satisfaction. Your recommendation means a great deal to us as we continuously strive to enhance the comfort of our Guests. We sincerely hope to have the pleasure of welcoming you again in the future!

Kind regards,
Star Hotel by Mellow Mood Hotels
No Public Name
Reviewed: 9 months ago (22/01/2026)
Date of experience: 01/2026

Elégedett vagyok. Olyan javaslatom van még, hogy a tusfürdő és a kézmosó szappan mennyisége kevés volt és állagát tekintve nagyon folyékony. Jó, hogy vittem sajátot. Egy jobb minőségű termék megfelelő mennyiségben betöltve 100%-os értékelést adna.

Kedves Vendégünk,

Köszönjük, hogy szállodánkat választotta, valamint hogy megosztotta velünk tapasztalatait és javaslatait.
Örömmel olvastuk, hogy összességében elégedett volt tartózkodásával. Ugyanakkor külön köszönjük, hogy felhívta figyelmünket a fürdőszobai bekészítésekkel kapcsolatos észrevételeire is. Sajnáljuk, hogy a tusfürdő és a kézmosó szappan minősége, illetve mennyisége nem felelt meg teljes mértékben elvárásainak. Vendégeink visszajelzései rendkívül fontosak számunkra, hiszen ezek segítségével tudjuk szolgáltatásainkat folyamatosan fejleszteni és még komfortosabb élményt biztosítani. Köszönjük őszinte és építő jellegű véleményét, bízunk benne, hogy a jövőben ismét vendégeink között üdvözölhetjük, és legközelebb még teljesebb elégedettséggel távozik majd tőlünk!

Üdvözlettel,
a Star Hotel by Mellow Mood Hotels csapata
By Mergner-Molska
Reviewed: 9 months ago (20/01/2026)
Date of experience: 01/2026

Super

Dear Valued Guest,

Thank You for taking the time to share your excellent feedback with us.
We are truly delighted to see your outstanding ratings across all aspects of your stay, including our rooms, cleanliness, and service. Your high recommendation of both our hotel and the Mellow Mood Hotels brand is deeply appreciated and serves as a wonderful encouragement for our entire team.
It was our pleasure to host you, and your recognition motivates us to continue delivering memorable experiences to all our Guests.

Kind regards,
Star Hotel by Mellow Mood Hotels
By Ideal Kurshumlia
Reviewed: 9 months ago (20/01/2026)
Date of experience: 01/2026

It was my second time and you didn't dissapoint me again

Dear Valued Guest,

Thank you very much for returning to our hotel and for sharing your wonderful feedback.
It is truly rewarding to know that, on your second visit, your experience once again met your expectations in every respect. Your high ratings for our rooms, cleanliness, and service are greatly appreciated and serve as encouraging recognition for our team.
Your willingness to recommend both our hotel and Mellow Mood Hotels to others is an honor for us. Your satisfaction is of utmost importance, and it is a pleasure to know that you continue to choose us for your stays in Budapest. We look forward to welcoming you again on your future visits.

Kind regards,
Star Hotel by Mellow Mood Hotels
By Samuel
Reviewed: 9 months ago (13/01/2026)
Date of experience: 01/2026

It was fine, nothing special. It is 3 star hotel. I like it there except coffee.

Dear Valued Guest,

We appreciate you taking the time to share your honest feedback with us. We regret to learn that your stay was not entirely satisfactory and that you experienced shortcomings in several areas compared to your expectations. As the comfort of our Guests and their satisfaction with all aspects of our services are of utmost importance to us, your comments have been forwarded to the respective departments for review, so that the areas of concern can be carefully addressed. We sincerely hope that you will choose to return to us in the future, allowing us the opportunity to provide you with a far more positive and enjoyable Guest experience.

With kind regards,
Star Hotel by Mellow Mood Hotels
No Public Name
Reviewed: 10 months ago (08/01/2026)
Date of experience: 01/2026

Good

Dear Valued Guest,

We appreciate you taking the time to share your impressions of your stay at Star City Hotel***.
It is pleasing to learn that you were satisfied with the overall experience, and your positive ratings for our rooms, cleanliness, and service are important to us.
Your remarks regarding the vegetables and fruits have been forwarded to the relevant department, so that we may offer our guests an even more varied, more generous, and more enjoyable breakfast selection. Your feedback motivates us to continue upholding the quality of our services. We would be delighted to welcome you again on your future visits to Budapest.

With kind regards,
Star City Hotel***
By cosimo
Reviewed: 10 months ago (08/01/2026)
Date of experience: 01/2026

Guest has not commented on review

Dear Valued Guest,

We are grateful for your thoughtful feedback and for choosing Star Hotel by Mellow Mood Hotels for your stay.

It is encouraging to see your positive ratings across room quality, cleanliness, and service, as these aspects are essential to our commitment to Guest satisfaction. Your willingness to recommend both our hotel and the Mellow Mood Hotels brand is greatly appreciated and serves as motivation for our entire team.

We value your impressions and hope to have the opportunity to welcome you again on a future visit to Budapest.

With kind regards,
Star Hotel by Mellow Mood Hotels
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