Star Hotel by Mellow Mood Hotels hotel logohotel logo
Public Reviews Score
82%

"Very satisfied"

Based on 7,697 reviews across 11 portals
:
By Berberich
Leisure travelers
50-59 years
Reviewed: 9 years ago (20/10/2017)
Date of experience: 10/2017

I could recommend the Hotel.

No Public Name
Leisure travelers
50-59 years
Reviewed: 9 years ago (17/10/2017)
Date of experience: 10/2017

Very good experience

By Яна
Leisure travelers
40-49 years
Reviewed: 9 years ago (17/10/2017)
Date of experience: 10/2017

Спокойно, чисто, уютно. Вежливый и услужливый персонал, идущий навстречу просьбам. Уехали с хорошими впечатлениями от гостиницы.

By Nabil Harakeh
Leisure travelers
20-29 years
Reviewed: 9 years ago (17/10/2017)
Date of experience: 10/2017

Great , i will recommend it to my friends.

By Per Kynde
Leisure travelers
60-69 years
Reviewed: 9 years ago (11/10/2017)
Date of experience: 10/2017

Maybe not a good idea to have this point as a must -- some people might skip......!

No Public Name
Leisure travelers
60-69 years
Reviewed: 9 years ago (10/10/2017)
Date of experience: 10/2017

The hotel is at the higher end of basic amenities. The staff is what made this hotel stand out. You might however have a better system for letting your cleaning staff know which rooms have been vacated. I was walked in on 3 times before check out time, the morning I left. It happens so I was not upset though I might be if it continued to happen in my next stay.

No Public Name
Leisure travelers
40-49 years
Reviewed: 9 years ago (09/10/2017)
Date of experience: 10/2017

nice, i have no comment to add

No Public Name
Leisure travelers
40-49 years
Reviewed: 9 years ago (09/10/2017)
Date of experience: 10/2017

nice good calm hotel

By Tom
Leisure travelers
50-59 years
Reviewed: 9 years ago (09/10/2017)
Date of experience: 10/2017

Quiet and convenient

No Public Name
Leisure travelers
20-29 years
Reviewed: 9 years ago (24/09/2017)
Date of experience: 09/2017

When I called the Hotel a few days before our arrival the staff told me that the room is to pay when we leave. When we arrived the Lady at the counter told us that they already took the money off the credit card, Also there was no change (euro in Forint) possible (the first time after 4 visits in this hotel). But the biggest reason why we're not going to stay at this Hotel again is that they wanted 15€ per night for our dog (which is okay, but about twice as high as what we paid in any other hotel before) AND demanded at the checkout an additional fee of 20€ for the additional work at cleaning, which was allegedly caused by the dog. If a hotel requires that fees for my dog, I am already disappointed, if not even a bowl was prepared with water in the room. But it's simply outrageously to require also an extra cleaning fee. Especially since we already left a high tip for the housekeeper , as compensation, if more work with the cleaning could be caused by the dog.

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