Star Hotel by Mellow Mood Hotels hotel logohotel logo
Public Reviews Score
82%

"Very satisfied"

Based on 7,697 reviews across 11 portals
:
No Public Name
Reviewed: 10 months ago (01/01/2026)
Date of experience: 12/2025

Guest has not commented on review

Dear Valued Guest,

We greatly value your feedback regarding your recent experience at our hotel.

It is wonderful to learn that you were satisfied with the cleanliness and service provided during your stay. Knowing that you appreciated the overall room quality is particularly rewarding for our team, as we strive to maintain high standards in every aspect of our hotel.

We are especially pleased to see your willingness to recommend our brand. Your comments help us continue improving, and we look forward to welcoming you again in the future for another enjoyable visit to Budapest.

With kind regards,
Star Hotel by Mellow Mood Hotels
By Lucrezia
Reviewed: 10 months ago (27/12/2025)
Date of experience: 12/2025

Un bel soggiorno

Dear Valued Guest,

Thank you very much for sharing your thoughts following your recent stay at our hotel.
We are delighted to know that you enjoyed a pleasant experience with us and greatly appreciate your high ratings for our rooms, cleanliness, and service.
Your willingness to recommend both our hotel and the Mellow Mood Hotels brand means a lot to our team, as it reflects your satisfaction with your visit.
We truly look forward to the opportunity of welcoming you back whenever your travels bring you to Budapest again.

Kind regards,
Star Hotel by Mellow Mood Hotels
No Public Name
Reviewed: 10 months ago (21/12/2025)
Date of experience: 12/2025

Guest has not commented on review

By Mick
Reviewed: 10 months ago (13/12/2025)
Date of experience: 12/2025

Very nice experience we felt very comfy and welcome. All the staff were very friendly and helpful. Would definitely stay again.

Dear Valued Guest,

Thank you very much for taking the time to share your impressions of your stay with us.

We are thrilled to learn that you felt comfortable and warmly welcomed throughout your visit. It brings us great satisfaction to know that our team’s friendliness and attentive service contributed so positively to your experience.

Your outstanding ratings and willingness to return mean a great deal to our entire team. Knowing that you would gladly recommend our hotel is especially rewarding, and we hope to have the pleasure of welcoming you back on your next trip to Budapest.

With kind regards,
Star Hotel by Mellow Mood Hotels
No Public Name
Reviewed: 10 months ago (12/12/2025)
Date of experience: 12/2025

Guest has not commented on review

By Rosa María
Reviewed: 10 months ago (10/12/2025)
Date of experience: 12/2025

Buena relación calidad-precio. Los baños un poco antiguos

Dear Valued Guest,

Your comments regarding your stay are greatly appreciated.
It is wonderful to hear that our breakfast selection and overall value left you with such a positive impression of your stay at Star City Hotel***. Receiving high marks for cleanliness, comfort, and especially the service provided by our team is truly motivating for us.
We also appreciate your observation regarding the bathrooms. Honest feedback like yours helps us identify where we can focus our efforts for future enhancements, ensuring our facilities continue to meet the needs and expectations of our valued Guests.
Thank you for sharing your thoughts, and we hope to have the chance to welcome you again for another pleasant visit to Budapest.

With kind regards,
Star City Hotel***
By Anna Galstyan
Reviewed: 11 months ago (09/12/2025)
Date of experience: 12/2025

Все было прекрасно, но моя дочка заболела и не смогла прилететь с нами и я оплатила все и для нее и мне не смогли помочь сделать что нибудь Чтобы вернули мне деньги . Я бронировала для 4 их с завтраком но в отель приехали 3-ом

Dear Valued Guest,

Thank you for sharing your experience with us and for choosing our hotel for your stay.

We are pleased to read that, overall, you were satisfied with your time with us. At the same time, we sincerely regret the situation you encountered, and we would like to express our sympathy regarding your daughter’s illness. We fully understand how difficult and unfortunate such circumstances can be.

Please note that any modifications or refunds are always subject to the terms and conditions of the reservation, and we are sorry that in this case we were not able to offer a more favorable solution.

We hope that, despite this, your stay did not leave a negative impression overall, and we sincerely look forward to welcoming you back in the future, hopefully under more pleasant circumstances.

With kind regards,
Star Hotel by Mellow Mood Hotels
No Public Name
Reviewed: 11 months ago (08/12/2025)
Date of experience: 11/2025

Spokojnosť

Dear Valued Guest,

Thank You for choosing Star City Hotel*** and sharing your positive feedback with us.
We are truly delighted to know that your experience met your expectations. It is especially rewarding to receive such high ratings for our rooms, cleanliness, and service, as we strive to ensure a comfortable and enjoyable stay for all our Guests.
Your willingness to recommend both Star City Hotel*** and Mellow Mood Hotels means a great deal to us. We look forward to welcoming You again for another memorable stay in Budapest.

With kind regards,
Star City Hotel***
By Jan Zatloukal
Reviewed: 11 months ago (08/12/2025)
Date of experience: 12/2025

3,6 /5. Not great, not terrible.

Dear Valued Guest,

Thank you for sharing your feedback following your stay at Star City Hotel***.

We appreciate your honest assessment and are glad to see that certain aspects, such as cleanliness and service, contributed positively to your experience. Your overall impression highlights both strengths and areas where there is room for improvement.
Your comments help us in our aim to meet and exceed our Guests' expectations. We value your perspective and hope to have the opportunity to welcome you again, striving to provide an even more satisfying experience in the future.

With kind regards,
Star City Hotel***
No Public Name
Reviewed: 11 months ago (08/12/2025)
Date of experience: 12/2025

Guest has not commented on review

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