Star Hotel by Mellow Mood Hotels hotel logohotel logo
Public Reviews Score
82%

"Very satisfied"

Based on 7,701 reviews across 11 portals
:
No Public Name
Reviewed: 1 year ago (29/05/2025)
Date of experience: 05/2025

Cleanliness of the hotel is topnotch. I was surprised by the cleanliness for a hotel that is not very modern. The connecting room is very ideal for families with children. It gives more privacy. The hotel maybe needs updating, but I guess it adds to its character. I can’t fault the staff either. They are the nicest and friendliest. Well done Star City!

Dear Valued Guest,

Thank You for choosing Star City Hotel*** and taking the time to share your amazing feedback.

We are delighted to hear that the cleanliness of our hotel exceeded your expectations and that our connecting rooms added comfort and privacy to your family’s stay. Your words about our Staff being the nicest and friendliest mean a lot to us, and we will certainly share it with the entire Team as a source of motivation.

While we acknowledge that some aspects of the hotel reflect a more classic style, we are glad You felt it added to our character. Please rest assured that we remain committed to both preserving our charm and continuously improving the Guest experience.

Our Team would be thrilled to welcome You and your family back in the near future.

With warm regards,
Star City Hotel*** Staff
By Zuzana
Reviewed: 1 year ago (29/05/2025)
Date of experience: 05/2025

We attended a concert, the hotel was close to the venue and also close to a Park and go car park, which was very convenient.
The staff was friendly, helpful. The mattress was comfortable. Shower had nice hot water.

Overall nice stay.

Dear Valued Guest,

Thank You for choosing Star City Hotel*** and for taking the time to share your superb feedback.

We are delighted to hear that our convenient location, welcoming Staff, and comfortable amenities helped make your stay enjoyable during your concert visit. It is also wonderful to know You appreciated the warm and continental breakfast selection, especially the local sweet buns and cheese ham melts.

Your suggestion regarding more fresh fruit options is sincerely valued, and we will certainly take it into account as we continue to improve our offerings.

We look forward to welcoming You back in the future.

With best regards,
Star City Hotel*** Staff
By Anna
Reviewed: 1 year ago (28/05/2025)
Date of experience: 05/2025

Very nice. The staff in the reception was always friendly and helpful. Other staff around the hotel always said hello and created a nice atmosphere.

Dear Valued Guest,

Thank You for choosing Star City Hotel*** and for sharing your feedback.

It is reassuring to know that You found our Reception Staff friendly and helpful, and that the overall atmosphere contributed to a pleasant stay. We also appreciate your constructive comments regarding breakfast. Suggestions such as offering healthier options, more vegetables, seeds, nuts, and improving the quality of bread and cereals are valuable. These insights will be considered as we work to enhance our breakfast selection.

Your honest feedback helps us improve, and we hope to welcome you back for an even more satisfying experience in the future.

With best regards,
Star City Hotel*** Staff
No Public Name
Reviewed: 1 year ago (27/05/2025)
Date of experience: 05/2025

Guest has not commented on review

No Public Name
Reviewed: 1 year ago (26/05/2025)
Date of experience: 05/2025

Nagyon kedves és segítőkész volt mindenki, tiszta rendezett szobák kényelmes ágyakkal. Tökéletes, és árban is a legjobb volt távolsághoz képest

By Enza
Reviewed: 1 year ago (26/05/2025)
Date of experience: 05/2025

Siamo rimasti molto contenti e soddisfatti! Posizione ottima, colazione ottima!
Anche il personale impeccabile e sempre disponibile! Consigliatissimo!

By Daniele
Reviewed: 1 year ago (24/05/2025)
Date of experience: 05/2025

Guest has not commented on review

By Pintér László
Reviewed: 1 year ago (19/05/2025)
Date of experience: 05/2025

Nagyon udvarias, tiszta kényelmes

Kedves Vendégünk!

Köszönjük, hogy a Star City Hotel***-t választotta és időt szánt arra, hogy megossza velünk figyelmes értékelését.

Nagy öröm számunkra, hogy szállodánk Személyzetét udvariasnak, a reggelit pedig bőségesnek találta. Csapatunk elhivatottan törekszik arra, hogy a nap minden pillanatában magas színvonalú szolgáltatással álljon Vendégeink rendelkezésére. Külön öröm számunkra, hogy szobáink kényelme és tisztasága elnyerte tetszését, nagy gondossággal alakítottuk ki azokat, hogy nyugodt, pihentető környezetet biztosítsunk tartózkodása idejére.

Szeretettel várjuk vissza a közeljövőben, és köszönjük a megtisztelő bizalmat és a lehetőséget, hogy üdvözölhettük szállodánkban.

Tisztelettel,
Star City Hotel*** Csapata
By Lizandro Mejia
Reviewed: 1 year ago (17/05/2025)
Date of experience: 05/2025

All was OK.

Dear Valued Guest,

Thank You for choosing Star City Hotel*** and for taking the time to share your excellent feedback.

We are delighted to see your satisfaction in all areas, including room quality, cleanliness, service, and breakfast. Your high recommendation means a lot to us and is a great motivation for our Team. Please let us sincerely apologize for the occasional WiFi problems You experienced in the room and appreciate You bringing this to our attention, rest assured we have addressed the situation promptly.

It was our pleasure to host You, and we look forward to welcoming You back to Star City Hotel***.

With warm regards,
Star City Hotel*** Staff
No Public Name
Reviewed: 1 year ago (17/05/2025)
Date of experience: 05/2025

Vastaanoton henkilökunta oli palvelualtista ja ystävällistä.

Dear Valued Guest,

Thank You for choosing Star City Hotel*** and for taking the time to share your thoughtful feedback.

We are delighted to know that our Reception Staff made a positive impression with their helpfulness and friendly attitude, your kind recognition is appreciated and will certainly be shared with the Team.

On the other hand, we are grateful for your honest comments regarding breakfast. While we regret to hear it did not fully meet your expectations, your suggestions are genuinely appreciated. We continuously review and refine our offerings, and Guest input plays a vital role in guiding those improvements.

It was a pleasure having You with us, and we look forward to welcoming You back for an even more enjoyable stay.

With best regards,
Star City Hotel*** Staff
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