Star Hotel by Mellow Mood Hotels hotel logohotel logo
Public Reviews Score
82%

"Very satisfied"

Based on 7,697 reviews across 11 portals
:
By Lizandro Mejia
Reviewed: 1 year ago (17/05/2025)
Date of experience: 05/2025

All was OK.

Dear Valued Guest,

Thank You for choosing Star City Hotel*** and for taking the time to share your excellent feedback.

We are delighted to see your satisfaction in all areas, including room quality, cleanliness, service, and breakfast. Your high recommendation means a lot to us and is a great motivation for our Team. Please let us sincerely apologize for the occasional WiFi problems You experienced in the room and appreciate You bringing this to our attention, rest assured we have addressed the situation promptly.

It was our pleasure to host You, and we look forward to welcoming You back to Star City Hotel***.

With warm regards,
Star City Hotel*** Staff
No Public Name
Reviewed: 1 year ago (17/05/2025)
Date of experience: 05/2025

Vastaanoton henkilökunta oli palvelualtista ja ystävällistä.

Dear Valued Guest,

Thank You for choosing Star City Hotel*** and for taking the time to share your thoughtful feedback.

We are delighted to know that our Reception Staff made a positive impression with their helpfulness and friendly attitude, your kind recognition is appreciated and will certainly be shared with the Team.

On the other hand, we are grateful for your honest comments regarding breakfast. While we regret to hear it did not fully meet your expectations, your suggestions are genuinely appreciated. We continuously review and refine our offerings, and Guest input plays a vital role in guiding those improvements.

It was a pleasure having You with us, and we look forward to welcoming You back for an even more enjoyable stay.

With best regards,
Star City Hotel*** Staff
By Camillo Acquaroli
Reviewed: 1 year ago (16/05/2025)
Date of experience: 05/2025

Abbastanza buono

Dear Valued Guest,

Thank You for choosing Star City Hotel*** and for taking the time to share your valuable feedback with us.

We are pleased to hear that You found your overall experience to be satisfactory and that You appreciated the cleanliness and the service provided by our Staff. Furthermore, your suggestion to include more sweet options at breakfast is highly evaluated, and we will certainly review our selection to better accommodate all preferences.

In addition, we are sorry to hear that the room did not fully meet your expectations. Please rest assured that we continuously strive to enhance our Guest experience and your comments will be taken into account for future improvements.

We hope to have the opportunity to welcome You again and provide a stay that fully meets your expectations.

With warm regards,
Star City Hotel*** Staff
By Regina Oppermann
Reviewed: 1 year ago (13/05/2025)
Date of experience: 05/2025

Wir hatten einen schönen entspannten Urlaub in einem guten Hotel.

Dear Valued Guest,

Thank You for choosing Star City Hotel*** and for sharing such a wonderful review.

We are delighted to hear that You enjoyed a relaxing and pleasant holiday with us. Your positive remarks on our rooms, cleanliness, service, and breakfast mean a lot to our entire Team. It is especially rewarding to know that everything met your expectations and that You would gladly recommend us.

It was a honour to have You as our Guest, and we look forward to welcoming You back for another enjoyable stay in Budapest.

With warm regards,
Star City Hotel*** Staff
No Public Name
Reviewed: 1 year ago (05/05/2025)
Date of experience: 05/2025

Guest has not commented on review

No Public Name
Reviewed: 1 year ago (05/05/2025)
Date of experience: 05/2025

A tv csak magyar adasai gyakran szellemkepesek voltak. A matrac túl puha volt ( nem szerencsed a gerincnek)

Kedves Vendégünk!

Köszönjük, hogy vendégül láthattuk a Star City Hotel***-ben, örömmel olvassuk véleményét és észrevételeit szolgáltatásainkról!

Mindenekelőtt nagyszerű hallani, hogy a reggeli, különösen a kínálatunkban elérhető tojásrántotta, virsli, brokkoli és kávé elnyerte tetszését. A TV csatorna közvetítési hibájáról szóló visszajelzését kivizsgáltuk és megoldottuk a problémát, sajnáljuk, hogy a tartózkodása alatt nem működött megfelelően. Megértjük, hogy a matrac keménységét illetően eltérőek lehetnek a preferenciák, javaslatát felhasználjuk az elkövetkezendő fejlesztéseinkhez.

Szeretettel várjuk vissza, és köszönjük a lehetőséget és a bizalmat, hogy fogadhattuk Önt és minket választott.

Üdvözlettel,
Star City Hotel*** Csapata
By Jeff
Reviewed: 1 year ago (04/05/2025)
Date of experience: 05/2025

Établissement agréable et bien placé, personnels au top.

Dear Valued Guest,

Thank You for choosing Star City Hotel*** and for taking the time to share your kind feedback.

We are delighted to know that our central location and the attentive service provided by our dedicated Team contributed to a memorable stay. Our Staff takes great pride in creating a warm and seamless experience for every Guest, and it is rewarding to hear that their efforts yet earned an invaluable review from You.

It would be a pleasure to host You again on your next trip to Budapest.

With best regards,
Star City Hotel*** Staff
By Boggia Andrea
Reviewed: 1 year ago (03/05/2025)
Date of experience: 05/2025

Guest has not commented on review

No Public Name
Reviewed: 1 year ago (01/05/2025)
Date of experience: 04/2025

Guest has not commented on review

By Sophia
Reviewed: 1 year ago (27/04/2025)
Date of experience: 04/2025

Prima, rustig hotel met goede WiFi

Dear Valued Guest,

Thank You for choosing Star City Hotel*** and for taking the time to share your thoughtful feedback following your recent stay.

We are pleased to know that your experience was satisfactory across several areas, and that You especially enjoyed the yogurt and croissants as part of your breakfast. Your suggestion to include more fresh fruit is appreciated, and we will gladly consider it as we continually strive to enhance our breakfast offering.

It was a pleasure to have You with us, and we look forward to welcoming You back for another enjoyable stay in Budapest.

With warm regards,
Star City Hotel*** Staff
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