Star Hotel by Mellow Mood Hotels hotel logohotel logo
Public Reviews Score
82%

"Very satisfied"

Based on 7,544 reviews across 14 portals
:
By Davit
Reviewed: 1 year ago (13/03/2025)
Date of experience: 03/2025

Everything was really good in the hotel, even the location is very good! I would ask you to have teapot in the room and would be nice to have smoking area (at least 1 at the floor).

Dear Valued Guest,

Thank You for choosing Star City Hotel*** and taking the time to share your exceptional feedback related to your experiences!

It brought us great joy to hear our facilities could suit your needs, including the location, breakfast and cleanliness. We believe these aspects are essential for a comfortable stay, and it is reassuring to know we managed to deliver value alongside our services. However, we appreciate You bringing the benefit of a teapot to our attention. Let us sincerely inform You that kettle is available at the Reception upon request, so please feel free to contact us if You are interested in amenities.

In addition, thank You for sharing your thoughts about providing a smoking area in each floor. While we are a strictly non-smoking establishment in line with Hungarian regulations, we would like to ensure your comfort, so we have a designated smoking area conveniently located outside in front of the hotel.

We would like to thank You again for your choice on us, and we look forward to another opportunity to host You in the future.

With best regards,
Star City Hotel*** Staff
No Public Name
Reviewed: 1 year ago (11/03/2025)
Date of experience: 03/2025

Guest has not commented on review

By Nino
Reviewed: 1 year ago (09/03/2025)
Date of experience: 03/2025

Guest has not commented on review

By Rod
Reviewed: 1 year ago (08/03/2025)
Date of experience: 03/2025

Very good but you must fix the main entrance door as its slams shut with an Almighty thud every time someone enters or exits not good especially when people are coming and going during the night it's probably quite an easy fix.

Dear Valued Guest,

Thank You for choosing Star City Hotel*** and taking the time to share your superb and helpful feedback!

We are pleased to know You have found your stay to be satisfactory while visiting Budapest, and that the cleanliness, service, and the adequate breakfast could contribute to your enjoyment. Your comments regarding the noise when closing the front door are appreciated, and we will take your suggestions into consideration as we strive to improve on a daily basis. Should You reach out to us in the future, we would definitely love to assist You further.

It was a pleasure for us to have You as our Guest, and we look forward to the opportunity to welcome You back for an even better experience.

With best regards,
Star City Hotel*** Staff
No Public Name
Reviewed: 1 year ago (06/03/2025)
Date of experience: 03/2025

Service was very super good! the girl at reception is very nice and helpful!

Dear Valued Guest,

Thank You for taking the time to share your amazing thoughts about Star City Hotel***.

We are glad to hear your consideration that everything was perfect during your stay in our hotel. Our Staff's motivation to exceed our Guests' highest expectations, we are relieved to know we managed to leave a really good impression on You, especially the girl at the Reception. We are beyond and above grateful for Your appreciation and kind compliment.

Our Team looks forward to hosting You again whenever your travels bring You back to Budapest.

With warm regards,
Star City Hotel*** Staff
By Iana
Reviewed: 1 year ago (04/03/2025)
Date of experience: 03/2025

The service was good. The staff was excellent.

Dear Valued Guest,

Thank You for choosing Star City Hotel*** and taking the time to share your exceptional feedback!

We are truly delighted to hear that our Staff left such a wonderful impression on You. Providing exceptional service and making our Guests feel valued is our top priority, so knowing we succeeded fills us with joy! Your kind words inspire us to go above and beyond on a daily basis.

It would be our absolute pleasure to welcome You back and ensure another positive experience!

With warm regards,
Star City Hotel*** Staff
By Johan Schuitemaker
Reviewed: 1 year ago (04/03/2025)
Date of experience: 03/2025

Gute Lage und sehr nettes Personal. Leider gab es keine englische Sender wie BBC, etcetera im Fersehn.

Dear Valued Guest,

Thank You for choosing Star City Hotel*** and sharing your positive feedback of your recent experiences!

We are delighted to hear our location could exceed your expectations, our hotel is located just a few minutes from the magnificent sights what Budapest has to offer. The Széchenyi Spa, Heroes' Square and many other Hungarian attractions are within walking distance. While we are reassured to know You have found our Staff to be great, let us sincerely apologize for the shortcomings You have encountered related to the English channels on TV. We have noted your comments and will take all your comments into account in order to develop our hotel.

Our Team eagerly anticipates welcoming You back on your next trip to Budapest.

With warm regards,
Star City Hotel*** Staff
By LUCY PAUL
Reviewed: 1 year ago (03/03/2025)
Date of experience: 03/2025

Good

Dear Valued Guest,

Thank You for taking the time to share your review at Star City Hotel***!

We are delighted to read You consider our hotel to be great, and that we could provide You with a pleasant experience while staying in Budapest. It was our pleasure to assist You, and your recognition motivates us to continually make the best out of ourselves. Our Catering Team strives to serve diverse and fresh variety on a daily basis, and we appreciate your suggestions related to the fruits. Rest assured, we have noted your comments in order to make improvements for your future stay.

Our Team looks forward to another opportunity to welcome You back for another exquisite visit.

With warm regards,
Star City Hotel*** Staff
No Public Name
Reviewed: 1 year ago (03/03/2025)
Date of experience: 03/2025

Guest has not commented on review

No Public Name
Reviewed: 1 year ago (02/03/2025)
Date of experience: 03/2025

Guest has not commented on review

Back to Top CERTIFICATE what's this?