Star Hotel by Mellow Mood Hotels hotel logohotel logo
Public Reviews Score
82%

"Very satisfied"

Based on 7,701 reviews across 11 portals
:
No Public Name
Reviewed: 1 year ago (25/04/2025)
Date of experience: 04/2025

Erster Eindruck war sehr gut und alle Personen an der Rezeption waren freundlich und hilfsbereit.

Dear Valued Guest,

Thank You for choosing Star City Hotel*** and taking the time to share your overall positive feedback on your recent visit.

We are delighted that your first impression was so positive, especially our friendly and helpful Reception Team. Your kind consideration about the cleanliness, service, and breakfast buffet means a lot to us, and we also sincerely appreciate your valuable suggestion regarding additional space at the buffet. We will definitely take your suggestions into consideration for further improvements.

It was a pleasure to have You with us, and we look forward to welcoming You back to Star City Hotel*** on your next trip to Budapest.

With best regards,
Star City Hotel*** Staff
By Nádasdi Zsolt
Reviewed: 1 year ago (24/04/2025)
Date of experience: 04/2025

Guest has not commented on review

By Toni
Reviewed: 1 year ago (23/04/2025)
Date of experience: 04/2025

It was pleasant.

Dear Valued Guest,

Thank You for taking the time to share your review at Star City Hotel***!

We are delighted to read You consider our hotel to be great, and that we could provide You with a pleasant experience while staying in Budapest. It was our pleasure to assist You, and your recognition motivates us to continually make the best out of ourselves. Our Catering Team strives to serve diverse and fresh variety on a daily basis, and we appreciate your suggestions related to the fruits. Rest assured, we have noted your comments in order to make improvements for your future stay.

Our Team looks forward to another opportunity to welcome You back for another exquisite visit.

With warm regards,
Star City Hotel*** Staff
By Zaria Beluli
Reviewed: 1 year ago (21/04/2025)
Date of experience: 04/2025

Good experience

Dear Valued Guest,

Thank You for choosing Star City Hotel*** and taking the time to send us an amazing review regarding your previous stay.

We are delighted to know You had a great time and we could contribute to your enjoyment. Our Staff's motivation to exceed our Guests' highest expectations, we are glad we managed to leave a really good impression at the end of your stay. In addition, we appreciate your suggestions on the breakfast and will improve our offerings.

Our mission is to have another opportunity to welcome You back in Budapest soon, so we hope to see You again in the future!

Thank You for choosing Star City Hotel***.

With kind regards,
Star City Hotel*** Staff
No Public Name
Reviewed: 1 year ago (19/04/2025)
Date of experience: 04/2025

Petty decent overall 👌

Dear Valued Guest,

Thank You for choosing Star City Hotel*** and taking the time to provide such detailed feedback regarding your recent stay.

We are pleased to hear that You found our service, room, and cleanliness to be satisfying, and that You enjoyed our freshly made breakfast. Furthermore, we appreciate your suggestion regarding the pace of the catering service, and we will certainly work on ensuring that our offerings are replenished promptly at all times.

Our Team is committed to continuously improving our services, and your input plays an important role in the process. We hope to have the pleasure of welcoming You back for another enjoyable stay.

With kind regards,
Star City Hotel*** Staff
No Public Name
Reviewed: 1 year ago (18/04/2025)
Date of experience: 04/2025

Value-for-money
Spacious room

Dear Valued Guest,

Thank You for choosing Star City Hotel*** and taking the time to share your overall positive feedback.

We are delighted to hear that You found the value-for-money of your stay to be satisfactory, and that You enjoyed the spaciousness of your room. It is always our aim to provide a comfortable and affordable experience for our Guests.

Our Team sincerely hopes to have the opportunity to welcome You back for another enjoyable stay in the near future.

With warm regards,
Star City Hotel*** Staff
By Vig Sándor
Reviewed: 1 year ago (14/04/2025)
Date of experience: 04/2025

Guest has not commented on review

No Public Name
Reviewed: 1 year ago (14/04/2025)
Date of experience: 04/2025

generally good.

Dear Valued Guest,

Thank You for choosing Star City Hotel*** and for taking the time to share your valuable feedback with us.

We are pleased to hear that your overall experience was generally pleasant, and that You were satisfied with the room comfort, our service, and the breakfast we provide. Your recommendation means a lot to us and encourages our Team to continue striving for excellence.

Please allow us to extend our sincerest apologies for not meeting your expectations regarding the cleanliness of the floor. Cleanliness is one of our top priorities, and we deeply regret this oversight. Rest assured, we will address this with our relevant department to ensure every detail meets our high standards. We also appreciate your thoughtful suggestions regarding breakfast enhancements. Your input is extremely helpful and will be taken into consideration as we continually work to improve the quality and variety of our buffet.

Our Team looks forward to welcoming You back, whenever your travels bring You back to Budapest.

With warm regards,
Star City Hotel*** Staff
By Felice
Reviewed: 1 year ago (11/04/2025)
Date of experience: 04/2025

Guest has not commented on review

No Public Name
Reviewed: 1 year ago (11/04/2025)
Date of experience: 04/2025

Guest has not commented on review

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