Star Hotel by Mellow Mood Hotels hotel logohotel logo
Public Reviews Score
82%

"Very satisfied"

Based on 7,694 reviews across 11 portals
:
No Public Name
Reviewed: 2 years ago (20/11/2024)
Date of experience: 11/2024

Maga a hotel teljességében nagyon tetszett.

Kedves Vendégünk!

Köszönjük szépen megtisztelő értékelését hotelünkben, a Star City Hotel***-ben gyűjtött élményekről!

Örömünkre szolgál, hogy hotelünk elnyerte tetszését, és ezen belül a szolgáltatásainkkal kapcsolatban is meg volt elégedve. A reggeli fogyasztása közben tapasztalt kellemetlenségekért elnézést szeretnénk kérni, és a továbbiakban még jobban fogunk ügyelni arra, hogy kedves Vendégeink étkezése zavartalan és frusztrációmentes legyen. Megnyugtatónak találjuk, hogy ezen felül jól érezte magát nálunk, és szeretettel várjuk vissza egy még ennél is pozitívabb kikapcsolódásra.

Még egyszer köszönjük szállodánkba vetett bizalmát, és örömmel fogadnánk Önt egy jövőbeli budapesti tartózkodásán is!

Üdvözlettel,
Star City Hotel*** Csapata
No Public Name
Reviewed: 2 years ago (20/11/2024)
Date of experience: 11/2024

Guest has not commented on review

By David
Reviewed: 2 years ago (19/11/2024)
Date of experience: 11/2024

Better and more clean than suspected when standing outside on the dirty streets. Staff was friendly and polite. I however do not like that we got an expensive private car service when we were just requesting a taxi to the airport. It was over 50% more expensive than normal taxi plus the driver wanted cash which we didn't have and caused problems having to take out money at the airport ATM which is even more expensive with bad exchange rate. Didn't like that process at all when we were in a hurry and had problems to find ATM.

By Daniela Monteiro
Reviewed: 2 years ago (18/11/2024)
Date of experience: 11/2024

Lovely!

Dear Valued Guest,

Thank You for expressing your positive feelings about Star City Hotel***.

Your feedback regarding the room, cleanliness, and service is highly evaluated, our entire Team is delighted that we could make a proper impression on your stay. We think these factors are indispensable for a comfortable atmosphere, and it was a pleasure to deliver our continuously improving services for You.

We look forward to host You again when You travel to Budapest in the future.

With kind regards,
Star City Hotel*** Staff
No Public Name
Reviewed: 2 years ago (16/11/2024)
Date of experience: 11/2024

Lady who checked me in the evening was brilliant I think she was doing over night Friday morning checking out lady with glasses clearly not natural hospitality person. I’ve asked where breakfast was she just pointed behind lift no explanation, no how was your stay etc. I will reward with 10 because room was close to Keleti train station, clean basic but warm and strong shower. Small bar and shop near by very friendly locals.
1 /2 nights perfect for city break basic but safe clean.

Dear Valued Guest,

Thank You for taking the time to share your overall positive review about Star City Hotel***!

We are delighted to hear that the hotel's location was a highlight of your stay, we are a truly proper choice for travellers who seek for a clean, safe and peaceful environment yet a central location just a few stops away from the heart of Budapest. While it is reassuring to hear that our Staff service in the evening exceeded your expectations, please accept our apologies regarding the shortcomings You have encountered on the next day. Rest assured, your comments helps us improve ourselves to make the best out of our Guests' experiences.

It brought us great delight to know our establishment was pleasant for your short city break, and we look forward to another opportunity to host You as our returning Guest in the near future. Thank You again for choosing our property.

With warm regards,
Star City Hotel*** Staff
By Ioana
Reviewed: 2 years ago (13/11/2024)
Date of experience: 11/2024

Guest has not commented on review

By Carmen
Reviewed: 2 years ago (11/11/2024)
Date of experience: 11/2024

Soddisfatta

Dear Valued Guest,

Thank You for your feedback and for highlighting your satisfaction with our wide selection of savory and sweet breakfast options at Star City Hotel***.

We appreciate your suggestion regarding honey for the yogurt and would like to inform You that honey is indeed available at our breakfast. Furthermore, we will ensure that it is consistently restocked so that all our Guests will enjoy it throughout their stay.

Your input helps us maintain and improve our service, and we look forward to welcoming You back.

With best regards,
Star City Hotel*** Staff
No Public Name
Reviewed: 2 years ago (10/11/2024)
Date of experience: 11/2024

Többször voltunk már vendégek, a közeljövőben is tervezzük a pár napos ottlétet.

Kedves Vendégünk!

Köszönjük, hogy időt szánt véleményének megosztására a Star City Hotel***-ben tapasztalt élményekről!

Örömmel olvassuk, hogy sokadik alkalommal látogatnak újra minket, nagyra értékeljük folytonos bizalmukat és tervüket egy újabb nálunk töltött pihenéshez a közeljövőben. Személyzetünkkel, valamint a reggeli választékával kapcsolatos visszajelzése megnyugtat minket, és emellett sajnáljuk, hogy a magyar TV csatornáknál korlátozott volt a választási lehetőség.

Minden észrevétele hozzájárul jövőbeni fejlődésünkhöz, és reméljük, hogy a következő alkalommal ennél is jobb kikapcsolódásban tudjuk részesíteni Önöket. Szeretettel várjuk vissza egy kellemes tartózkodásra!

Üdvözlettel,
Star City Hotel*** Csapata
By Zsolt
Reviewed: 2 years ago (07/11/2024)
Date of experience: 11/2024

Guest has not commented on review

By Martin Lehner
Reviewed: 2 years ago (05/11/2024)
Date of experience: 10/2024

Guest has not commented on review

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