Star Hotel by Mellow Mood Hotels hotel logohotel logo
Public Reviews Score
82%

"Very satisfied"

Based on 7,698 reviews across 11 portals
:
By A. Heidrich
Reviewed: 2 years ago (08/12/2024)
Date of experience: 12/2024

Das Hotel liegt gut erreichbar von Bahnhof Budapest- Ketely. Bushaltestellen sind nicht weit entfernt. An der Rezeption sind diverse Tickets buchbar. Das Hotel verfügt über Fahrstühle und ist auch im Eingangsbereich barrierefrei.

Dear Valued Guest,

Thank You for choosing Star City Hotel*** and sharing your thoughtful review with us.

We are delighted to hear that our convenient location and accessible facilities enhanced your stay, and that You appreciated the range of ticket services at our Reception. Your feedback regarding the warming containers and bread options has been noted, and we will strive to improve these aspects to ensure an even better experience for our Guests.

Our Team hopes to welcome You back soon for another comfortable and enjoyable visit.

With warm regards,
Star City Hotel*** Staff
No Public Name
Reviewed: 2 years ago (02/12/2024)
Date of experience: 12/2024

Guest has not commented on review

By Paul
Reviewed: 2 years ago (01/12/2024)
Date of experience: 11/2024

Very nice hotel not far from Keleti. Good size room with decent shower. Good WIFI. Could hear conversations/noise from other rooms but went quiet from 10.30pm which was good

Dear Valued Guest,

Thank You for choosing Star City Hotel*** and sending us your great review related to your recent stay.

It brought us joy to hear our proximity to Keleti Station was a highlight of your stay, our hotel is a truly quiet establishment close to the historical centre, which is a favourable feature for tourists who would like to experience the charm of the capital and a relaxing holiday at one time. While we are delighted our rooms and Wi-Fi exceeded your expectations, we will take your thoughts about the soundproofing into account in order to develop our facility.

We look forward to welcoming You back, whenever You would choose our fabulous city for your next travel destination.

With best regards,
Star City Hotel*** Staff
No Public Name
Reviewed: 2 years ago (30/11/2024)
Date of experience: 11/2024

Guest has not commented on review

By I
Reviewed: 2 years ago (29/11/2024)
Date of experience: 11/2024

Guest has not commented on review

By Sarah Marin
Reviewed: 2 years ago (28/11/2024)
Date of experience: 11/2024

Buena experiencia, personal super atento, me prestaron toallas para los baños termales (bajo depósito). La habitación grande, cama cómoda, silencioso. El baño correcto y buena limpieza. La única sugerencia, encender la calefaccion del baño y que se pudiera bajar un poco la calefaccion del cuarto. Eché de menos una maquina para hacer te en la habitacion.

Dear Valued Guest,

Thank You for choosing Star City Hotel*** and taking the time to share your superb feedback of your stay.

We are thrilled to hear that You had a comfortable stay and appreciated our attentive staff and the spacious, quiet room. Your suggestions about the heating and the availability of a tea machine are greatly appreciated. While we do not have tea machines in the rooms, we are pleased to offer kettles free of charge, please do not hesitate to request one at Reception during your next visit.

Our Team looks forward to welcoming You back for another pleasant stay.

With warm regards,
Star City Hotel*** Staff
By José Manuel torres valle
Reviewed: 2 years ago (27/11/2024)
Date of experience: 11/2024

Ha superado las expectativas, calidad precio insuperable

Dear Valued Guest,

Thank You for taking the time to share your wonderful review regarding your stay at Star City Hotel***!

We are glad to hear your experiences that we could exceed your expectations, and it brought us great delight to know You found our quality and price unbeatable. In addition, thank You for your comments on the great variety of the breakfast, and your suggestions related to the fruit machine are highly appreciated. We will take your thoughts into consideration for further improvements, as your satisfaction is essential for us.

It is a pleasure that our services could contribute to your enjoyment. We look forward to welcoming You back to Hungary!

With warm regards,
Star City Hotel*** Staff
By Maryna
Reviewed: 2 years ago (26/11/2024)
Date of experience: 11/2024

Good for 1 night.

Dear Valued Guest,

Thank You for taking the time to share your feedback regarding your stay at Star City Hotel***!

We are glad to hear that overall, we could provide You with a pleasant experience, we are committed to creating a welcoming atmosphere within our facility and are continually working to enhance service levels. Your suggestions about the breakfast options are invaluable, and we will take your thoughts into consideration for further improvements. Moreover, we will continue reviewing our offerings to ensure the quality meets the high standards of our hotel.

It was a pleasure to host You in Budapest, and we look forward to welcome You back in the nearest future.

With best regards,
Star City Hotel*** Staff
No Public Name
Reviewed: 2 years ago (26/11/2024)
Date of experience: 11/2024

Guest has not commented on review

No Public Name
Reviewed: 2 years ago (26/11/2024)
Date of experience: 11/2024

It’s okay for the price. Nothing special.

Dear Valued Guest,

Thank You for choosing our hotel and taking the time to share your thoughts with us.

Firstly, we are delighted that in terms of value for the price, we could overall meet your preferences. On the other hand, we regret to hear that aspects of your stay, such as breakfast, facilities, and interactions with our Team, did not meet your expectations. Providing exceptional service is at the heart of what we do, and your comments are invaluable in helping us improve. Rest assured, we will thoroughly investigate these concerns and take the necessary steps to ensure that our Guests receive the high-quality experience we strive to deliver, including providing always fresh and abundant breakfast menu at our facility.

Our Team hopes that You will be able to give us a chance to host You once again at Star City Hotel*** and we will gladly make it up from your last experience.

With warm regards,
Star City Hotel*** Staff
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