Star Hotel by Mellow Mood Hotels hotel logohotel logo
Public Reviews Score
82%

"Very satisfied"

Based on 7,489 reviews across 16 portals
:
No Public Name
Reviewed: 2 years ago (01/09/2024)
Date of experience: 08/2024

Guest has not commented on review

By Наталья
Reviewed: 2 years ago (01/09/2024)
Date of experience: 08/2024

Очень достойный отель!

Dear Valued Guest,

Thank You for taking the time to send us an amazing review regarding your previous stay at our hotel.

We are delighted to know You had a great time in Star City Hotel***, and we contributed to your enjoyment. Our Staff's motivation to exceed our Guests' highest expectations, we are glad we manage to leave a really good impression at the end of your stay.

Our mission is to have another opportunity to welcome You back in Budapest soon, so we hope to see You again in the future!

Thank You for choosing Star City Hotel***.

With kind regards,
Star City Hotel*** Staff
No Public Name
Reviewed: 2 years ago (01/09/2024)
Date of experience: 08/2024

Guest has not commented on review

By Helena
Reviewed: 2 years ago (01/09/2024)
Date of experience: 08/2024

La chica de recepción del turno de tarde noche muy agradable y amable.

Dear Valued Guest,

First of all we would like to thank you for choosing our hotel.
However, we are sorry to hear about the problem with the air conditioner.
We would like to kindly inform you that there are two air conditioning units in the room, one of which actually failed, while the other one was working properly and cooled the room sufficiently. Since the comfort of our Guests is the most important thing for us, we do everything possible we can to prevent these problems from occurring, however, unfortunately we sometimes run into unexpected obstacles, but we are working hard to remedy them as quickly as possible.

We regret what happened but at the same time we hope that we can welcome you again on another occasion and that we will have the opportunity to restore your trust in us.

With kind regards,
Gabor Magloczki
Front Office Manager
Star City Hotel***
No Public Name
Reviewed: 2 years ago (29/08/2024)
Date of experience: 08/2024

Guest has not commented on review

No Public Name
Reviewed: 2 years ago (26/08/2024)
Date of experience: 08/2024

Guest has not commented on review

By Matteo
Reviewed: 2 years ago (23/08/2024)
Date of experience: 08/2024

Camera spaziosa e ben insonorizzata.
Personale cordiale
Nel complesso un buon soggiorno

Dear Valued Guest,

Thank You for taking the time to send us your feedback about Star City Hotel***!

We are delighted to hear about the aspects which left a great impression on You. Our spacious and soundproofed rooms were designed to provide You with a relaxing and comfortable atmosphere. Moreover, it is reassuring to know our Staff's friendliness made a great impact on your stay.

Your suggestions about the breakfast juice and variety are evaluated, and we will work diligently to enchance our offerings.

Our Team looks forward to welcoming You back for another positive experience.

With best regards,
Star City Hotel*** Staff
By Zuzana
Reviewed: 2 years ago (23/08/2024)
Date of experience: 08/2024

Guest has not commented on review

By Federico
Reviewed: 2 years ago (23/08/2024)
Date of experience: 08/2024

Andato tutto bene.

Dear Valued Guest,

Thank You for choosing Star City Hotel*** and taking the time to send us your feedback!

We are relieved to hear You had an enjoyable stay, and it is rewarding to know our services, such as the cleanliness, Staff service and breakfast met your expectations.

Your satisfaction is important to us, and we hope to have the pleasure to welcome You back to Star City Hotel***!

With kind regards,
Star City Hotel*** Staff
By Francesca
Reviewed: 2 years ago (22/08/2024)
Date of experience: 08/2024

Assolutamente positivo, sicuramente da ristrutturare le camere
Carta da parati vecchia e cambiare illuminazione

Dear Valued Guest,

Thank You for expressing your positive opinion about Star City Hotel***!

It brings us delight to hear You had an absolutely great experience, and we rely on our Guests’s feedbacks and welcome all contributional critics which might assist in our improvement. We will take your suggestions into consideration for further developments.

We would be more than happy to have another chance to welcome You at our hotel when You return to Budapest.

Best regards,
Star City Hotel*** Staff
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