Star Hotel by Mellow Mood Hotels hotel logohotel logo
Public Reviews Score
82%

"Very satisfied"

Based on 7,702 reviews across 11 portals
:
By Melinda
Reviewed: 2 years ago (13/08/2024)
Date of experience: 08/2024

We were satisfied with everything, location, food, service, friendly stuff.
We would only recommend cleaning the air-conditioning unit in the room, smelled dusty. But the rest was great

Dear Valued Guest,

Thank You for taking the time to send us Your valuable feedback about Star City Hotel***!

We are delighted to know You were satisfied with our services. The location of our hotel is a great feature, especially for those travelling to explore our beautiful capital. We are committed to delivering high standards of service and hospitality, and your kind words motivate us to do our best on a daily basis.
Your suggestions about cleaning the air conditioning unit even more frequently is crucial, and we have immediately taken action in this regard.

Your choice on Star City Hotel*** is appreciated, and we to welcome You back and provide You with another exceptional stay!

Warm regards,
Star City Hotel*** Staff
By Valeria
Reviewed: 2 years ago (13/08/2024)
Date of experience: 08/2024

Guest has not commented on review

By Chirol
Reviewed: 2 years ago (12/08/2024)
Date of experience: 08/2024

Séjour agréable, hotel propre, accueil sympathique.

Dear Valued Guest,

We are thrilled to read your excellent review about Star City Hotel***!

It is reassuring to know we could offer You a pleasant stay and that our facility could contribute to your enjoyment. Furthermore, thank You for your consideration about the cleanliness, we strive to maintain a tidy and welcoming atmosphere to our kind Guests.

Your valuable feedback is appreciated, and hope to have the pleasure of welcoming You back for another memorable stay at Star City Hotel*** in the future.

Best regards,
Star City Hotel*** Staff
By Tóth Patrik Alex
Reviewed: 2 years ago (12/08/2024)
Date of experience: 08/2024

Guest has not commented on review

No Public Name
Reviewed: 2 years ago (09/08/2024)
Date of experience: 08/2024

Guest has not commented on review

By Elsa
Reviewed: 2 years ago (07/08/2024)
Date of experience: 08/2024

Una estancia agradable.

Dear Valued Guest,

Thank You for choosing Star City Hotel*** and taking the time to send us your feedback!

We are relieved to hear You had an enjoyable stay, and it is rewarding to know our services, such as the cleanliness and abundant breakfast could meet your expectations.

Your satisfaction is important to us, and we hope to have the pleasure to welcome You back to our facility.

With kind regards,
Star City Hotel*** Staff
By Guillermo Esteban Cook Montiel
Reviewed: 2 years ago (06/08/2024)
Date of experience: 07/2024

Nuestra experiencia ha sido fabulosa!
TODOS los empleados son súper simpáticos y amables, las habitaciones son amplias.
Un hotel 5*

Dear Valued Guest,

Thank You for your wonderful feedback, and we are delighted that You have enjoyed your recent visit in our hotel.

It means a lot to us that You appreciated our services and the treatment of the Staff, we have passed along your kind message to them and let them know just how positive an impact they had on your stay. Furthermore, thank You for your recognition that in addition to our three-star category, we could provide a 5* experience.

We look forward to welcoming You back in the future for another pleasant relaxation at Star City Hotel***!

With best regards,
Star City Hotel*** Staff
No Public Name
Reviewed: 2 years ago (06/08/2024)
Date of experience: 08/2024

Guest has not commented on review

By Mon
Reviewed: 2 years ago (06/08/2024)
Date of experience: 08/2024

Guest has not commented on review

By Jana
Reviewed: 2 years ago (05/08/2024)
Date of experience: 08/2024

People come with car and we didn’ t have information about parking in advance.
After asking, we received the information, but we had to ask and ask.
But for each question we received the reply. But had to investigate..

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