Star Hotel by Mellow Mood Hotels hotel logohotel logo
Public Reviews Score
82%

"Very satisfied"

Based on 7,697 reviews across 11 portals
:
By Astrid Aillaud
Reviewed: 2 years ago (22/05/2024)
Date of experience: 05/2024

Helle, freundliche Atmosphäre, man fühlt sich willkommen.
Gute Anbindung an die öffentlichen Verkehrsmittel.

Dear Honored Guest,

We are delighted to receive your overall positive feedback about your previous experience at Star City Hotel***!

Our Team appreciates your description hat our hotel is bright, as our rooms and public areas have plenty of large windows to let in the sunlight.

Thank You for your recognition about the friendly atmosphere, we are committed to ensuring that every Guest feels welcomed and taken care of during their stay.

Your consideration that our establishment has good connection to public transport is highly evaluated, Our hotel is a great feature for tourists who want to experience the charm of the capital and a relaxing holiday at the same time.

We would be honored to welcome You back to Star City Hotel*** for another fantastic stay in the future!

Thank You for choosing our property.

With warm regards,
Star City Hotel*** Staff
By Edina
Reviewed: 2 years ago (20/05/2024)
Date of experience: 05/2024

nagyon barátságos személyzet, tiszta szállás, közel a Városligethez, troli rögtön a hotel előtt

Kedves Vendégünk!

Hálásan köszönjük megtisztelően pozitív szavait, örömmel tölti el csapatunkat a 100%-os értékelése és az elégedettsége!

Megnyugvás hallani, hogy személyzetünket nagyon barátságosnak ismerte meg a legutóbbi tartózkodásának idején. Minden alkalommal igyekszünk kifejezni a vendégszeretetünket, hiszen nagyra értékeljük, hogy a Star City Hotel***-t választotta. Szállásunk tisztaságának megemlítése rendkívül motiváló számunkra.

Hotelünk valóban közel található a Városligethez, ahogy 15 perc séta távolságon belül több látnivalóhoz és kedvelt kirándulóhelyhez is. Örömmel tölt el minket, hogy a bejárattól pár méterre lévő trolibusz megállója hozzájárult a kényelmes közlekedéshez a városban.

Alig várjuk a következő tartózkodását, ahol egy újabb kellemes élménnyel gazdagodhat nálunk visszatérő Vendégünkként.

Nagyon szépen köszönjük a bizalmát!

Tisztelettel,
Star City Hotel*** Csapata
No Public Name
Reviewed: 2 years ago (20/05/2024)
Date of experience: 05/2024

Bel soggiorno personale gentile e disponibile .Hotel pulito e curato

Dear Valued Guest,

We are thrilled to read your superb review regarding your stay at Star City Hotel***! Providing exceptional service and hospitality is fundamental to our values, and we are pleased that this was reflected in your interaction.

It is great to hear that You found our hotel well-kept and clean. We always take care to maintain our high standards of hygiene so that our Guests are greeted by spotlessly clean rooms.

Our whole Team appreciates your valuable feedback and hope to have the pleasure of welcoming You back for another memorable stay at Star City Hotel*** in the future.

Thank You for choosing us.

Best regards,
Star City Hotel*** Staff
By 12345
Reviewed: 2 years ago (17/05/2024)
Date of experience: 05/2024

不会再来

Dear Valued Guest,

First of all, thank You for taking the time to share your brief yet concise feedback regarding your thoughts.

We have learnt it with great sadness that our hotel could not meet your expectations, please accept our honest apology for any inconvenience You may have experienced. All your comments are essential to enchancing our services, and your views on the breakfast selection will be taken into account immediately.

As a three-star hotel, we aim to deliver value alongside our services, and we will also review your opinion on lack of sunlight and the condition of your room. Our rooms were designed to have large windows so that the room is bathed in light during the day, but we are always looking for ways to improve and would love to hear your suggestions.

We would be honoured to have another chance to restore your trust in Star City Hotel*** in the future.

Thank You for choosing our property.

With kind regards,
Star City Hotel*** Staff
No Public Name
Reviewed: 2 years ago (15/05/2024)
Date of experience: 05/2024

Muy positiva

Dear Esteemed Guest,

We are thrilled by your excellent review about Star City Hotel***!

It brings us immense joy that we exceeded your expectations, we highly evaluate your kind words. Please feel free to reach out to the catering or reception Team in case You would like to heat milk, we are here to assist in every areas. We constantly strive to provide pleasant dining experience to all our Guests with serving succulent seasonal fruits every morning.

Our mission is to make our Guests' stay as wonderful as your previous one, as your satisfaction and well-being is our top priority.

Thank You for choosing Star City Hotel***, and we can not wait to welcome You back for another outstanding stay.

Warm regards,
Star City Hotel*** Staff
No Public Name
Reviewed: 2 years ago (14/05/2024)
Date of experience: 05/2024

Sufficiente nella norma, diciamo che il rating 9.2 è decisamente troppo generoso

Dear Honored Guest,

Thank You for taking the time to share your review about your thoughts at Star City Hotel***.

We are delighted that our services were overall sufficient for You, as our Team always strives to make your stay as comfortable as possible.

While we strive to provide an experience that matches our ratings, we appreciate your opinion in this regard and hope to have a chance to exceed your expectations on your future visit. We regret to hear that the breakfast service, room size and bed placement fell short of your expectations. Please be assured that we will investigate these issues as your satisfaction and well-being are fundamental to us.

Our Team would be glad to assist You and remedy your concerns, please feel free to contact us if You have further questions. We look forward to welcoming You back to Star City Hotel*** for an even more improved stay.

Thank You for choosing our establishment.

With kind regards,
Star City Hotel*** Staff
No Public Name
Reviewed: 2 years ago (14/05/2024)
Date of experience: 05/2024

Good

Dear Valued Guest,

We are thrilled to read your kind review about your previous stay.

Your satisfactory is far the most important mission to accomplish.

It is really rewarding to receive your feedback that everything was absolutely perfect on your visit. Our whole Team is thrilled to hear that You had a fabulous time in Budapest and that our hotel contributed to your enjoyment.

We strive to make every Guest's stay exceptional, and we look forward to the opportunity to welcome You back to Star City Hotel*** for another great experience.

Warm regards,
Star City Hotel*** Staff
No Public Name
Reviewed: 2 years ago (14/05/2024)
Date of experience: 05/2024

Guest has not commented on review

No Public Name
Reviewed: 2 years ago (13/05/2024)
Date of experience: 05/2024

Room was very small, dated and hot. The tv and the ac did not work.

Dear Valued Guest,

First and foremost, thank You for taking the time to share your feedback about your experience.

Please allow us to express our sincere apologies for not being able to meet your expectations during your recent visit.

Based on your constructive feedback, we will immediately investigate the issues occurred with the television and air conditioning. We also appreciate and understand your opinion about the size and condition of your room, If You have any specific preferences, please feel free to share them with our Reception. We will do our best to accommodate your request based on availability and ensure You have a wonderful stay. Your comfort is important to us!

We look forward to welcome You back for a more enchanced stay at Star City Hotel***, as we strive to make developments in all areas.

Thank You for choosing our property.

With best regards,
Star City Hotel*** Staff
By Martina
Reviewed: 2 years ago (13/05/2024)
Date of experience: 05/2024

Guest has not commented on review

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