Star Hotel by Mellow Mood Hotels hotel logohotel logo
Public Reviews Score
82%

"Very satisfied"

Based on 7,702 reviews across 11 portals
:
No Public Name
Reviewed: 2 years ago (14/05/2024)
Date of experience: 05/2024

Good

Dear Valued Guest,

We are thrilled to read your kind review about your previous stay.

Your satisfactory is far the most important mission to accomplish.

It is really rewarding to receive your feedback that everything was absolutely perfect on your visit. Our whole Team is thrilled to hear that You had a fabulous time in Budapest and that our hotel contributed to your enjoyment.

We strive to make every Guest's stay exceptional, and we look forward to the opportunity to welcome You back to Star City Hotel*** for another great experience.

Warm regards,
Star City Hotel*** Staff
No Public Name
Reviewed: 2 years ago (14/05/2024)
Date of experience: 05/2024

Guest has not commented on review

No Public Name
Reviewed: 2 years ago (13/05/2024)
Date of experience: 05/2024

Room was very small, dated and hot. The tv and the ac did not work.

Dear Valued Guest,

First and foremost, thank You for taking the time to share your feedback about your experience.

Please allow us to express our sincere apologies for not being able to meet your expectations during your recent visit.

Based on your constructive feedback, we will immediately investigate the issues occurred with the television and air conditioning. We also appreciate and understand your opinion about the size and condition of your room, If You have any specific preferences, please feel free to share them with our Reception. We will do our best to accommodate your request based on availability and ensure You have a wonderful stay. Your comfort is important to us!

We look forward to welcome You back for a more enchanced stay at Star City Hotel***, as we strive to make developments in all areas.

Thank You for choosing our property.

With best regards,
Star City Hotel*** Staff
By Martina
Reviewed: 2 years ago (13/05/2024)
Date of experience: 05/2024

Guest has not commented on review

By Mario
Reviewed: 2 years ago (13/05/2024)
Date of experience: 05/2024

Good

No Public Name
Reviewed: 2 years ago (12/05/2024)
Date of experience: 05/2024

Guest has not commented on review

By Saule and Valentina
Reviewed: 2 years ago (06/05/2024)
Date of experience: 05/2024

I recommend this hotel. Not in the center but clean, good breakfast, The staff is very responsive and courteous. Milena and Stephanie helped us a lot


Dear Valued Guest,

Thank You for choosing Star City Hotel***, it is really rewarding to know You recommend our facility.

We are glad to hear that You found our hotel clean, enjoyed the good breakfast, and experienced responsive and courteous service from our Staff.

It is wonderful to know that our Receptionists could make a positive impression and were able to assist You during your stay. We will be sure to pass along your kind words to them.

While we are located a few minutes walking distance from the heart of Budapest, we hope our other amenities and friendly service continue to draw You back. We look forward to welcoming You again soon.

With best regards,
Star City Hotel*** Staff
No Public Name
Reviewed: 2 years ago (05/05/2024)
Date of experience: 05/2024

Guest has not commented on review

No Public Name
Reviewed: 2 years ago (05/05/2024)
Date of experience: 05/2024

Frekventált helyen, vasúti pályaudvarhoz közel udvarias kiszolgálás, segítőkészek

Kedves Vendégünk!

Hálásan köszönjük, hogy időt szánva megosztotta velünk a Star City Hotelben szerzett kifejezetten pozitív tapasztalatait. Megnyugvást kelt bennünk, hogy ennyire elégedett a szolgáltatásainkkal.

Örömteli érzés olvasni, hogy kiemelte szállodánk meglehetősen jól frekventált helyét. Előnyös elhelyezkedésünk lehetővé teszi, hogy kedves Vendégeink mindössze pár perc sétával elérhessék a közelben található vasúthálózatot és számos más közlekedési eszközt.

Személyzetünk nagyra értékeli, hogy említést tett az udvarias kiszolgálásról melyben részesült. Legfőbb motiváltságunkat abból nyerjük, ha segítséget nyújthatunk kikapcsolódása még kellemesebbé varázslása érdekében.

Még egyszer köszönjük, hogy vendégül láthattuk a Star City Hotelben, és bizakodva várjuk a következő alkalmat, amikor visszatérő Vendégünkként biztosíthatunk Önnek egy ennél is szebb élményt!

Tisztelettel,
Star City Hotel*** Csapata
By Alexandra Calmuc
Reviewed: 2 years ago (05/05/2024)
Date of experience: 05/2024

Very nice!

Dear Valued Guest,

Thank You for taking the time to send us an amazing review regarding your previous stay at our hotel.

We are delighted to know You had a great time in Star City Hotel***, and we contributed to your enjoyment.

Our Staff's motivation to exceed our Guests' highest expectations, we are glad we manage to leave a really good impression at the end of your stay.

Our mission is to have another opportunity to welcome You back in Budapest soon, so we hope to see You again in the future!

Thank You for choosing Star City Hotel***.

With kind regards,
Star City Hotel*** Staff
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