Star Hotel by Mellow Mood Hotels hotel logohotel logo
Public Reviews Score
82%

"Very satisfied"

Based on 7,546 reviews across 14 portals
:
By Márk
Reviewed: 2 years ago (07/04/2024)
Date of experience: 04/2024

Guest has not commented on review

By Karpiuk-Chrzanowska
Reviewed: 2 years ago (06/04/2024)
Date of experience: 04/2024

Bardzo fajny miejski hotel, wszystko czego potrzeba jest na miejscu. Wygodne pokoje, łazienki ok. Śniadania tez ok.

Dear Esteemed Guest,

Thank You for taking the time to share Star City Hotel***'s services!

It is a great feeling to know your consideration that our hotel is very nice, and everything You could need was on site.

The establishment is situated in the middle of the capital, where our kind Guests' have an opportunity to visit the most breathtaking sights and exciting activities Budapest offers.

We are more than happy that You felt comfortable in your room, and the bathroom contributed to your satisfaction. Furthermore, our Staff is always motivated to serve fresh and abundant pastries, vegetables, fruits, cold-cuts and other delicious dishes on a daily basis.

Our entire Team looks forward to welcoming You back to Star City Hotel*** in the future.

Thank You for choosing our property.

With kind regards,
Star City Hotel*** Staff
No Public Name
Reviewed: 2 years ago (05/04/2024)
Date of experience: 04/2024

Egy éjszakát töltöttünk el a hotelben. A szálláshely tiszta volt, a reggeli bőséges és finom. A recepciós hölgyek, akikkel kapcsolatba kerültünk, nagyon kedvesek és segítőkészek voltak. Egyetlen észrevételem volt, a televízió minősége, amit azonnal orvosoltak.

Kedves Vendégünk!

Megnyugvással tölt el minket, hogy ilyen pozitív élménnyel gazdagodtak a Star City Hotelben töltött pihenésük során.

Reggeli választékunkat folyamatosan utántöltve igyekszünk tökéletes napindító élményt nyújtani, ezáltal nagy örömmel tölt el minket, hogy sikerült a kedvükben járni a kínálatunk folyamatosan ellenőrzött minőségével és frissességével.

Említett észrevételeit a televízió minőségével kapcsolatban feljegyeztük és figyelembe fogjuk venni az elkövetkezendő fejlesztéseink végrehajtása során.

Köszönjük a recepciós hölgyek segítőkészségének megemlítését, átadjuk a dicsérő szavakat. Biztosítjuk, hogy a jövőben is hasonló odaadással és hozzáállással fogjuk fogadni Önöket még egy kellemes itt tartózkodásra Budapesten.

Hálás köszönettel,
Star City Hotel*** Csapata
No Public Name
Reviewed: 2 years ago (05/04/2024)
Date of experience: 04/2024

Hotel simple, chambre calme litterie correcte, c'est propre, personnel agréable. Nous avons passé un bon séjour

Dear Honored Guest,

Thank You for taking the time to share your positive feedback about your recent stay at Star City Hotel***.

We are delighted to hear that You had a great experience, appreciated the cleanliness, and enjoyed our pleasant service. We take pride in our friendly and attentive Staff, so we are thrilled to know our Staff could make a proper impression.

Your comfort is the most important mission for us, so it is incredibly rewarding that You were able to relax in a pleasant environment with decent bedding, free from the noise of the outside world.

Thank You for choosing Star City Hotel***, and we can not wait to welcome You back for another outstanding stay.

Warm regards,
Star City Hotel*** Staff
By Gianluigi
Reviewed: 2 years ago (05/04/2024)
Date of experience: 04/2024

Abbastanza positivo, camera carina, luminosa, pulita, forse il bagno un po’ piccolo. Facile raggiungere il centro a piedi (2km) e ben collegata ai mezzi pubblici, stazione treni e metro a 500 metri.

Dear Esteemed Guest,

Thank You for taking the time to express your overall positive feelings on your recent stay at Star City Hotel***.

It warms our heart to hear your consideration that our hotel was quite positive during your stay, with a nice and bright environment.

Thank You for your feedback regarding the cleanliness in the rooms, our Housekeeping Team constantly strives to exceed the hygiene standards and create a spotlessly tidy atmosphere for our kind Guests.

We are delighted to read that You appreciated our establishment's proximity to the centre of Budapest, and it is phenomenal to know You valued the public transport connections, including the close train and metro station You mentioned above.

Our hotel is great choice for tourists who want to experience the charm of the capital and a relaxing holiday at the same time.

We look forward to welcome You back for another memorable experience in the future!

Thank You for choosing Star City Hotel***!

With warm regards,
Star City Hotel*** Staff
No Public Name
Reviewed: 2 years ago (05/04/2024)
Date of experience: 04/2024

Non bello e scomodo

Dear Valued Guest,

First and foremost we would like to thank you for choosing the Star City Hotel*** and thank you very much for your honest feedback.
However we are sorry to hear that you left our hotel with negative feelings. We strive to provide our Guests with the most positive experience possible, and we are continuously working to ensure that similar experiences do not occur in the future. Therefore, please allow us to extend our sincerest apologies.

Regarding the cleaning, our housekeeping department cleans the rooms on a daily basis. However, for environmental reasons, towels are only replaced if guests indicate this by placing them on the floor.

We regret that you had fewer opportunities for relaxation, compounded by the noise from the street. This is inevitable, as one of the main advantages of our hotel is its proximity to the city center, and it is unavoidable that the small, fleeting moments of urban life seep into the building.
Since the comfort of our Guests is our highest priority, including the quality of breakfast, We agree that our colleagues acted improperly and we have forwarded the complaint to the relevant departments to ensure that such incidents do not occur in the future.

Once again, thank you for your sincere comment, because it helps to improve our services.

We hope to welcome you back as our Guest at the Star City Hotel*** in the future, where you can experience a more complete stay and enrich your experience with positive memories.

With kind regards,
Gabor Magloczki
Front Office Manager
No Public Name
Reviewed: 2 years ago (04/04/2024)
Date of experience: 04/2024

Csendes hely, barátságos személyzet.

Kedves Vendégünk!

Hálásan köszönjük, hogy időt szánt kifejezetten pozitív értékelésének megfogalmazására a Star City Hotel szolgáltatásaival kapcsolatban.

Örömmel tölti el személyzetünk minden tagját, hogy barátságos és készséges hozzáállásuk elnyerte Ön tetszését a kikapcsolódása során, az ilyen elégedett visszajelzésekből nyerjük a legfőbb motivációnkat.

Hotelünk a Keleti Pályaudvartól pár perc séta távolságra helyezkedik el egy csendesebb mellékutcában. Ez a sajátos jellemvonásunk hozzájárul kedves Vendégeink zavartalan pihenéséhez és a kikapcsolódás élményéhez, valamint a mozgalmas, programokkal, látványosságokkal teli élet megtapasztalásához a fővárosban.

Hálásak vagyunk, hogy a mi szállodánkat választotta, és őszintén reméljük, hogy a jövőben még láthatjuk Önt.

Köszönettel,
Star City Hotel*** Csapata
By Gellénné Kiss Zita
Reviewed: 2 years ago (03/04/2024)
Date of experience: 04/2024

Pozitív tapasztalataim voltak.

Kedves Vendégünk!

Nagy örömmel olvassuk lenyűgöző értékelését, hiszen megtiszteltetés volt számunkra, hogy lehetőségünk adódott üdvözölni Önt a Star City Hotelben!

Hálásan köszönjük visszajelzését, hogy pozitív tapasztalatokat szerzett szállodánkban. Megnyugtat és motivál minket, hogy nem volt negatív élményük a nálunk töltött pihenésük során.

Visszajelzésük nagy segítséget jelent számunkra, mivel ezek alapján tudjuk fejleszteni folyamatosan javuló szolgáltatásainkat, hogy még ennél is tökéletesebb élményt nyújtsunk kedves Vendégeinknek.

Őszintén várjuk a következő alkalmat, amikor újra üdvözölhetjük Önt létesítményünkben.

Köszönjük, hogy a Star City Hotel***-t választotta!

Üdvözlettel,
Star City Hotel*** Csapata
By Susana
Reviewed: 2 years ago (03/04/2024)
Date of experience: 03/2024

Buena elección, se duerme muy bien y el desayuno está muy rico La ubicación es perfecta, cerca de todo.

Dear Esteemed Guest,

Thank You for taking the time to express your phenomenal opinion regarding Star City Hotel***'s services!

We are more than happy to hear your consideration that our establishment is a good choice, it was our honour to welcome You as our kind Guest.

It encourages our Team to know that You could have a peaceful sleep, as your well-being is our number one priority. Thank You for your positive recognition about the breakfast menu. We think a great day has to be started with serving fresh and comprehensive variety of meals.

Our convenient location allows easy access to a number of major attractions nearby, such as the Széchenyi Baths, Heroes' Square, which is just a few minutes away.

We would be even more delighted to have another chance to welcome You back to Star City Hotel*** in the future, for another exquisite memory!

Thank You for choosing our property.

With warm regards,
Star City Hotel*** Staff
By Vida
Reviewed: 2 years ago (01/04/2024)
Date of experience: 03/2024

Everything was good, rooms are clean and breakfast had everything. Except the girl working at the reception. Really uninterested in helping the guests, couldn't even tell us where we can get the sim-card. Was really unhelpful and kinda rude to us, looking at us with a mad face. Other boy and the man working there were really nice tho :)

Dear Esteemed Guest,

Thank You for sharing your helpful and overall positive experiences at Star City Hotel***!

We are thrilled to hear You found everything great, such as the clean rooms and breakfast choices. Our Staff strictly follows our standards for the spotless hygiene, and really motivated to serve fresh and abundant pastries, vegetables, fruits, cold-cuts and other delicious dishes for You.

Our Team pay high attention to deliver value alongside our services, so your positive feedback encourages our Team.

Your comments regarding the men at the reception are highly evaluated. Our utmost priority is your well-being and satisfaction, so we would like to kindly apologize for any incovenience caused by the attitude of one of our colleagues, and would like to assure You that we are investigating the matter to prevent such occurrences in the future.

Thank You for choosing our property, we look forward to welcoming You back in the future!

With warm regards,
Star City Hotel*** Staff
Back to Top CERTIFICATE what's this?