Star Hotel by Mellow Mood Hotels hotel logohotel logo
Public Reviews Score
82%

"Very satisfied"

Based on 7,496 reviews across 16 portals
:
By Maria
Reviewed: 2 years ago (27/12/2023)
Date of experience: 12/2023

Guest has not commented on review

By walid
Reviewed: 2 years ago (21/12/2023)
Date of experience: 12/2023

unsatisfied. I booked 3 nights, my flight is delayed, I missed a night, I requested a night credit for another stay. you refused !!!!!!!!!

Dear Esteemed Guest,

We sincerely apologize for the inconvenience You experienced due to your delayed flight and the missed night. We understand the frustration this situation may have caused. We regret to inform You that, unfortunately, we were unable to provide a night credit for your missed stay due to the high occupancy, which limited our ability to offer an alternative room.

We value your feedback and understand the importance of addressing such issues.

Thank You for bringing this to our attention. We appreciate your understanding and hope to have the opportunity to accommodate You in the future.

With kind regards,
Star City Hotel*** Staff
By dr. Ambrus Zoltán
Reviewed: 2 years ago (18/12/2023)
Date of experience: 12/2023

Guest has not commented on review

By Peggy
Reviewed: 2 years ago (15/12/2023)
Date of experience: 12/2023

The hotel was clean and all the staff were friendly and helpful. Had a pleasant stay overall.

Dear Honored Guest,

We are thrilled to hear that we left a perfect impression on You, and we greatly appreciate your kind words about your stay at our hotel.

Your feedback regarding the cleanliness and the friendliness of our Staff is very encouraging.

It is wonderful to know that You had a pleasant stay overall, our motivation is to receive as positive feedback as yours.

Thank You for choosing our hotel and for your appreciation of Budapest. We look forward to welcoming You back in the future.

Best regards,
Star City Hotel*** Staff
By Diogo
Reviewed: 2 years ago (15/12/2023)
Date of experience: 12/2023

Guest has not commented on review

By Sara
Reviewed: 2 years ago (15/12/2023)
Date of experience: 12/2023

Soddisfacente

Dear Valued Guest,

We are delighted to hear that everything was to your satisfaction during your stay at our hotel.

We appreciate your positive feedback and hope to host You again in the future.

Thank You for choosing our hotel.

Best regards,
Star City Hotel*** Staff
No Public Name
Reviewed: 2 years ago (14/12/2023)
Date of experience: 12/2023

Soggiorno ottimo, consiglio vivamente.

Dear Valued Guest,

We are thrilled to hear that You had a fabulous time in Budapest and that our hotel contributed to your enjoyment.

We are glad to hear that your overall experience was truly satisfying, as You would recommend our hotel for everyone.

We strive to make every Guest's stay exceptional, and we look forward to the opportunity to welcome You back to Star City Hotel*** for another wonderful experience.

Warm regards,
Star City Hotel*** Staff
No Public Name
Reviewed: 2 years ago (12/12/2023)
Date of experience: 12/2023

Guest has not commented on review

By Marta Vangerová
Reviewed: 2 years ago (11/12/2023)
Date of experience: 12/2023

Guest has not commented on review

By Isabella
Reviewed: 2 years ago (11/12/2023)
Date of experience: 12/2023

Buono. Forse un consiglio. Essendo arrivati in macchina, consiglierei di fare qualche convenzione con l'albergo con qualche parcheggio nei dintorni, oppure essere più informati sui parcheggi, come si paga, quanto si paga e dove è possibile parcheggiare.
Per il resto è un buon hotel 3 stelle, con il personale disponibile.

Dear Valued Guest,

Thank You for your positive words which made our day better!

We are glad You would consider our hotel as a great 3-star facility, our priority to provide a great atmosphere for our Guest's.

Thank You for your suggestion for parking places near our hotel, we have a private parking spot for the Guest's, but it ought to be booked in advance, to make sure the spot will not be taken for the date of your stay. In case our private spot is not available, the 0-24 reception will suggest really good altervatives for parking nearby.

Your satisfaction is our priority, and we appreciate your feedback.

Thank You for choosing Star City Hotel***, and we look forward to welcoming You back for another enjoyable visit.

Best regards,
Star City Hotel*** Staff
Back to Top CERTIFICATE what's this?