Star Hotel by Mellow Mood Hotels hotel logohotel logo
Public Reviews Score
82%

"Very satisfied"

Based on 7,696 reviews across 11 portals
:
No Public Name
Reviewed: 5 months ago (30/05/2026)
Date of experience: 05/2026

Guest has not commented on review

Dear Valued Guest,

Thank you very much for sharing your excellent ratings regarding your recent stay with us.
We are truly delighted to learn that you were highly satisfied with the comfort and cleanliness of your room, as well as with the quality of service provided by our team. Your willingness to recommend both our hotel and the Mellow Mood Hotels brand is especially rewarding for us.
Your positive feedback serves as valuable motivation to continue delivering high standards to all our Guests. We look forward to welcoming you again during your next visit to Budapest.

Kind regards,
Star Hotel by Mellow Mood Hotels
By Lucy
Reviewed: 5 months ago (27/05/2026)
Date of experience: 05/2026

Clean, close to train station, good value for money

Dear Valued Guest,

Thank you for sharing your thoughts and for highlighting the cleanliness, convenient location, and overall value you experienced. We truly appreciate your positive remarks and your willingness to recommend us. Your feedback motivates our team to continue delivering quality hospitality and exceptional service.

Kind regards,
Star Hotel by Mellow Mood Hotels
By Olga
Reviewed: 5 months ago (25/05/2026)
Date of experience: 04/2026

Very pleasant.

Dear Valued Guest,

We appreciate you taking the time to share your impressions with us.
It brings us great pleasure to know that you had such a pleasant stay and that every aspect of your experience, from the comfort of your room to the cleanliness and service, fully met your expectations. Your excellent ratings and willingness to recommend both our hotel and the Mellow Mood Hotels brand mean a great deal to our entire team. Your satisfaction is very important to us, and we look forward to welcoming you again for another enjoyable visit.

Kind regards,
Star Hotel by Mellow Mood Hotels
No Public Name
Reviewed: 5 months ago (25/05/2026)
Date of experience: 05/2026

Guest has not commented on review

Dear Valued Guest,

Thank you very much for taking the time to share your impressions of your stay with us.
We are truly pleased to see your outstanding ratings across all aspects of your visit, from the comfort of your room and the cleanliness provided to the quality of our service. Knowing that you would highly recommend both our hotel and the Mellow Mood Hotels brand is genuinely appreciated by our entire team.
Your positive feedback is of great importance to us and serves as wonderful encouragement. We hope to have the pleasure of welcoming you back on your next visit to Budapest.

Kind regards,
Star Hotel by Mellow Mood Hotels
By Francesco
Reviewed: 5 months ago (24/05/2026)
Date of experience: 05/2026

Molto buono

Dear Valued Guest,

Thank you for taking the time to share your impressions following your recent stay with us.
We are pleased to know that you had a very good experience and that the quality of your room, the cleanliness, and the service met your expectations. Your positive inclination to recommend both our hotel and the Mellow Mood Hotels brand to others is highly valued.
Your feedback is greatly appreciated and serves as motivation for our team to continue delivering comfortable and enjoyable stays for all our Guests. We look forward to the opportunity to welcome you again on your next visit to Budapest.

Kind regards,
Star Hotel by Mellow Mood Hotels
No Public Name
Reviewed: 5 months ago (19/05/2026)
Date of experience: 05/2026

From the first impression with the taxi that didnt came the overall experiance was bad..

Dear Valued Guest,

First of all, we would like to thank you for choosing our hotel and for taking the time to share your experience with us in such detail.

We were sorry to read that the circumstances surrounding your arrival caused inconvenience to you. However, we would like to clarify that although our hotel does offer airport transfer services for our Guests, this service is available exclusively for an additional fee and is not automatically included in the accommodation booking. The details and conditions of this service are indicated during the reservation process via the Booking.com system. We kindly ask you to review the details of your accommodation booking, as well as any additional services that may have been requested simultaneously, through your Booking.com reservation confirmation.

Following your check-in, our reception colleague immediately contacted the driver concerned, who informed us that he had arrived at the airport prior to the landing of your flight and had waited at the designated meeting point for approximately 40 additional minutes. Based on the information available to us, unfortunately the meeting nevertheless did not take place.

At the same time, we would also like to point out that the transfer service constitutes a separate service from the accommodation reservation itself and, in certain cases, is operated through external partners. Consequently, the investigation and handling of complaints related to such services primarily fall within the responsibility of the respective service provider or the booking intermediary concerned.

Taking all of the above into consideration, we regret to inform you that we are unable to waive or refund the accommodation charges.

Thank you for your understanding. We sincerely hope to have the opportunity to welcome you again in the future under more pleasant circumstances.

Beyond all this, we sincerely hope that you will return to our hotel in the future and that your next stay with us will provide you with a far more pleasant and completely satisfying experience.

Kind regards,
Star Hotel by Mellow Mood Hotels
By Anna G
Reviewed: 5 months ago (19/05/2026)
Date of experience: 05/2026

Camera silenziosa in posto tranquillo. Staff gentile e disponibile

Dear Valued Guest,

Thank you for taking the time to share your impressions following your recent stay with us.
We are pleased to hear that you found your room quiet and appreciated the convenience of reaching the city center on foot within a short walk. Knowing that the room facilities, location, cleanliness, comfort, and our team's service contributed positively to your overall experience is highly valued. Thank you for your feedback regarding the condition of the bed and our breakfast selection, particularly the fruit offerings. We are sorry that we were unable to provide the level of quality you reasonably expected in these areas. Nevertheless, your comments will certainly be shared with the relevant departments for review and consideration. We continuously work on expanding and improving our services, and we sincerely hope that during your next stay in Budapest you will choose our hotel again, allowing us the opportunity to provide you with an even more satisfying and enjoyable experience.

Kind regards,
Star Hotel by Mellow Mood Hotels
By Csupor Klára
Reviewed: 5 months ago (17/05/2026)
Date of experience: 05/2026

Guest has not commented on review

Kedves Vendégünk,

Nagyon szépen köszönjük, hogy szállodánkat választotta, valamint hogy időt szánt értékes visszajelzése megosztására.
Örömmel látjuk, hogy elégedett volt szobája tisztaságával és kényelmével, valamint csapatunk által nyújtott szolgáltatás színvonalával. Pozitív értékelése különösen sokat jelent számunkra, és nagyszerű motivációt ad ahhoz, hogy továbbra is a lehető legmagasabb színvonalra törekedjünk.
Külön öröm számunkra, hogy szállodánkat és a Mellow Mood Hotels márkát is szívesen ajánlaná mások számára. Reméljük, hogy következő budapesti látogatása alkalmával ismét vendégeink között üdvözölhetjük.

Üdvözlettel,
a Star Hotel by Mellow Mood Hotels csapata
No Public Name
Reviewed: 5 months ago (17/05/2026)
Date of experience: 05/2026

Camas cómodas. Falta una tele. Y al estar en la calle principal, el ruido de los bares es hasta altas horas de la noche

Dear Valued Guest,

Thank you very much for your honest feedback.
We kindly ask you to verify whether this review was indeed intended for our hotel, as all of our rooms are equipped with a television as standard, and there are no bars or entertainment venues located in the immediate vicinity of the property. Nevertheless, we sincerely hope that you will choose our hotel for a future stay, and that we will have the opportunity to provide you with a much more positive experience.

Kind regards,
Star Hotel by Mellow Mood Hotels
By Miśko
Reviewed: 5 months ago (14/05/2026)
Date of experience: 05/2026

Zabrakło mi wody w butelkach w pokoju

Dear Valued Guest,

Thank you very much for choosing our hotel and for honouring us with your honest feedback.
We are pleased to see your excellent ratings across all aspects of your stay, including room quality, cleanliness, and the service provided by our team. Your strong recommendation is truly appreciated and encourages us to uphold our high standards of hospitality.
We would like to kindly inform you that bottled water is not included among the in-room amenities. However, a selection of drinks is available at our reception drink bar, where our colleagues will be pleased to assist you. We hope to have the pleasure of welcoming you back during your next visit to Budapest.

Kind regards,
Star Hotel by Mellow Mood Hotels
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