Star Hotel by Mellow Mood Hotels hotel logohotel logo
Public Reviews Score
82%

"Very satisfied"

Based on 7,546 reviews across 14 portals
:
By Anita Pecsi
Reviewed: 2 years ago (27/12/2023)
Date of experience: 12/2023

Very good. Location was perfect for us for our onward journey.

Dear Valued Guest,

Thank You for sharing your great experiences and taking the time to send us a positive feedback.

We are glad to hear You think the hotel has a great location for your onward journey. Nearby, Guests have an opportunity to visit the most famous sights in Hungary.

Our Staff's motivation to exceed our Guests' highest expectations, we are glad we manage to leave a really good impression at the end of your stay.

Thank You for choosing our hotel, and we hope to have another chance to see You again!

With kind regards,
Star City Hotel*** Staff
By Maria Trinidad
Reviewed: 2 years ago (27/12/2023)
Date of experience: 12/2023

Desayuno completo, recomiendo ir temprano porque se acaba. Camas cómodas, personal muy atento.
Nos hicieron un pack de desayuno porque nuestro vuelo salía muy temprano, se agradece!!

Dear Valued Guest,

Thank You for sharing your positive experiences regarding your previous stay.

We are delighted to know our breakfast choices met your expectations, we treat it as a priority to serve fresh and comprehensive variety of dishes.

Our Staff's motivation to exceed our Guests' highest expectations, we are glad we manage to leave a really good impression at the end of your stay.

We would like to express our gratitude for highlighting the breakfast packages we made from the heart at the day of your departure.

Your feedback is valuable to us. We appreciate your stay with us and hope to welcome You again in the future!

With kind regards,
Star City Hotel*** Staff
By Maria
Reviewed: 2 years ago (27/12/2023)
Date of experience: 12/2023

Guest has not commented on review

By walid
Reviewed: 2 years ago (21/12/2023)
Date of experience: 12/2023

unsatisfied. I booked 3 nights, my flight is delayed, I missed a night, I requested a night credit for another stay. you refused !!!!!!!!!

Dear Esteemed Guest,

We sincerely apologize for the inconvenience You experienced due to your delayed flight and the missed night. We understand the frustration this situation may have caused. We regret to inform You that, unfortunately, we were unable to provide a night credit for your missed stay due to the high occupancy, which limited our ability to offer an alternative room.

We value your feedback and understand the importance of addressing such issues.

Thank You for bringing this to our attention. We appreciate your understanding and hope to have the opportunity to accommodate You in the future.

With kind regards,
Star City Hotel*** Staff
By dr. Ambrus Zoltán
Reviewed: 2 years ago (18/12/2023)
Date of experience: 12/2023

Guest has not commented on review

By Peggy
Reviewed: 2 years ago (15/12/2023)
Date of experience: 12/2023

The hotel was clean and all the staff were friendly and helpful. Had a pleasant stay overall.

Dear Honored Guest,

We are thrilled to hear that we left a perfect impression on You, and we greatly appreciate your kind words about your stay at our hotel.

Your feedback regarding the cleanliness and the friendliness of our Staff is very encouraging.

It is wonderful to know that You had a pleasant stay overall, our motivation is to receive as positive feedback as yours.

Thank You for choosing our hotel and for your appreciation of Budapest. We look forward to welcoming You back in the future.

Best regards,
Star City Hotel*** Staff
By Diogo
Reviewed: 2 years ago (15/12/2023)
Date of experience: 12/2023

Guest has not commented on review

By Sara
Reviewed: 2 years ago (15/12/2023)
Date of experience: 12/2023

Soddisfacente

Dear Valued Guest,

We are delighted to hear that everything was to your satisfaction during your stay at our hotel.

We appreciate your positive feedback and hope to host You again in the future.

Thank You for choosing our hotel.

Best regards,
Star City Hotel*** Staff
No Public Name
Reviewed: 2 years ago (14/12/2023)
Date of experience: 12/2023

Soggiorno ottimo, consiglio vivamente.

Dear Valued Guest,

We are thrilled to hear that You had a fabulous time in Budapest and that our hotel contributed to your enjoyment.

We are glad to hear that your overall experience was truly satisfying, as You would recommend our hotel for everyone.

We strive to make every Guest's stay exceptional, and we look forward to the opportunity to welcome You back to Star City Hotel*** for another wonderful experience.

Warm regards,
Star City Hotel*** Staff
No Public Name
Reviewed: 2 years ago (12/12/2023)
Date of experience: 12/2023

Guest has not commented on review

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