Star Hotel by Mellow Mood Hotels hotel logohotel logo
Public Reviews Score
82%

"Very satisfied"

Based on 7,501 reviews across 16 portals
:
By Marissa
Reviewed: 3 years ago (10/08/2023)
Date of experience: 08/2023

Goede prijs-kwaliteitverhouding en goede uitvalsbasis voor een stedentrip!!

By Erla
Reviewed: 3 years ago (09/08/2023)
Date of experience: 08/2023

It was nice, relaxing and location was great

Dear valued Guest, Thank You for sharing your feedback on your recent stay. We're delighted that You enjoyed the relaxing atmosphere and our great location. Your positive comments are truly appreciated. We hope to have the pleasure of welcoming You back for another wonderful experience. Best Regards, Star City Hotel*** Staff
By OMAR
Reviewed: 3 years ago (07/08/2023)
Date of experience: 08/2023

EL PRECIO DEL HOTEL ES MUY MUY ALTO, PARA EL TIPO DE HOTEL QUE ES, YA QUE TODAS SUS INSTALACIONES, SON SUPER OBSOLETAS Y MUY ENVEJECIDAS, SIN MANTENIMIENTO, VIEJAS, LAS ALFOMBRAS DE LOS SUELOS DE LOS PASILLOS, EN LAS PLANTAS Y AL SALIR DEL ASCENSOR, ESTAN MUY SUCIAS Y VIEJAS CON MANCHAS Y DE TODO, AL MENOS EN LA PLANTA 3 DONDE ESTUVE.

Dear Valued Guest,

Thank You for sharing your thoughts with us.

As a three-star hotel, we constantly monitor and compare our daily prices with other hotels in Budapest to ensure that we provide good value for our Guests. We apologize if You found the facilities to be outdated during your stay, and we appreciate your feedback, which helps us in our ongoing efforts to improve. We will certainly address the issues You mentioned, especially the cleanliness and maintenance of our hallways on the third floor.

Our 24/7 reception is motivated in finding solution for any problem which incurred during your stay.

Your satisfaction is so important to us, and we hope to have the opportunity to provide You with an improved experience in the future.

Thank You for choosing our hotel.

With kind regards,
Star City Hotel*** Staff
By Joshua
Reviewed: 3 years ago (07/08/2023)
Date of experience: 08/2023

Excellent staff and service, I had a flight very early in the morning and I had to reschedule the taxi pick up which was great as well. The around area is quite and it's 8 mins by foot close to the Keleti train station which is in an area with many restaurants/stores to get food and accessible to all kind of transports.

Dear esteemed Guest, We're thrilled to hear about your positive experience with our excellent staff and service. It's great to know that we could accommodate your needs, including rescheduling the taxi pick-up for your early flight. We're glad You found our location convenient, with easy access to the Keleti train station and various dining and shopping options. Thank You for choosing to stay with us and for sharing your feedback. We look forward to welcoming You back in the future for another enjoyable stay. With kind regards, Star City Hotel*** Staff
No Public Name
Reviewed: 3 years ago (06/08/2023)
Date of experience: 08/2023

Guest has not commented on review

No Public Name
Reviewed: 3 years ago (03/08/2023)
Date of experience: 07/2023

Guest has not commented on review

By Nuno
Reviewed: 3 years ago (03/08/2023)
Date of experience: 08/2023

Guest has not commented on review

By Piter
Reviewed: 3 years ago (02/08/2023)
Date of experience: 07/2023

Guest has not commented on review

No Public Name
Reviewed: 3 years ago (02/08/2023)
Date of experience: 07/2023

The experience at the hotel was supernice. the location is excellent. Next to the bus stop 78. The main train station is 5 min by walk. The staffs were nice. Overall, it was excellent. I would recommend my colleagues to stay in this hotel (when they plan to visit).

By Róth Mónika
Reviewed: 3 years ago (31/07/2023)
Date of experience: 07/2023

Minden rendben volt.

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