Star Hotel by Mellow Mood Hotels hotel logohotel logo
Public Reviews Score
82%

"Very satisfied"

Based on 7,509 reviews across 16 portals
:
By Igor Stojanović
Reviewed: 3 years ago (20/03/2023)
Date of experience: 03/2023

Guest has not commented on review

No Public Name
Couple
50-59 years
Reviewed: 3 years ago (18/11/2022)
Date of experience: 11/2022

Wir waren sehr.traurig.und sehr enteusch.keine gute Von erste.seite Hotel.Gang Tepisch vol mit alte schmuzige fleken. Schmuzige Bad unkapute teile.schmuzige silicone.Seife in Duschkabine stinkt.nicht zur verwenden.Sthule.in Zimmer mit alte Haare und Schmuzig.Entoischung..........

Dear Guest,

Thank you for taking the time to write a review of Star City Hotel.
I am sorry that you found the level of pricing of our breakfast to be disappointing, I will personally pass on your note to our FnB Manager and look after the situation.
Our housekeeping staff will be informed and asked to be more attentive regarding replenishments and cleaning.
I am terribly sorry for what you experienced with our bathroom. We always try to improve our facilities as possible so thank you very much for your advice. I will definitely inform the competent colleagues about this matter.
I honestly hope we will have the opportunity to host you in the future, also I hope we can make a better impression on you.

Best regards,
Dávid Nagy
Front Office Manager
By lesterfiorillo
Family
60-69 years
Reviewed: 3 years ago (31/10/2022)
Date of experience: 10/2022

Muy agradable toda nuestra estadía

Dear Guest,

Thank you for taking the time to write a kind review of Star City Hotel.
It gives me great pleasure to know that overall you had an enjoyable stay with us.
I hope to welcome you back to our Hotel in the future.

Best regards,
David Nagy
Front Office Manager
By k.
Family
20-29 years
Reviewed: 3 years ago (25/10/2022)
Date of experience: 10/2022

exactly not what expected

Dear Guest,

Thank you for taking the time to write a review of Star City Hotel.
We always try to improve our facilities as possible so thank you very much for your advice.
I hope to welcome you back to our Hotel in the future.

Best regards,
David Nagy
Front Office Manager
By Mariam
Friends
20-29 years
Reviewed: 4 years ago (12/10/2022)
Date of experience: 10/2022

superb. comfortable and clean rooms, very delicious breakfast. Extremely helpful staff, especially the girl at the reception.

Dear Guest,
Thank you for taking the time to write a kind review of Star City Hotel.
It gives me great pleasure to know that overall you had an enjoyable stay with us.
I hope to welcome you back to our Hotel in the future.
Best regards,
David Nagy
Front Office Manager
No Public Name
Family
40-49 years
Reviewed: 4 years ago (08/10/2022)
Date of experience: 10/2022

Good, I would prefer a better view

Dear Guest,

Thank you for taking the time to write a kind review of Star City Hotel.
It gives me great pleasure to know that overall you had an enjoyable stay with us.
If you would like to street window room, please send a message to us in the future and we will keep it in our mind.
I hope to welcome you back to our Hotel in the future.

Best regards,
David Nagy
Front Office Manager
By Piotr
Friends
50-59 years
Reviewed: 4 years ago (28/09/2022)
Date of experience: 09/2022

Dobry hotel na wypad weekend

Dear Guest,
Thank you for taking the time to write a kind review of Star City Hotel.
It gives me great pleasure to know that overall you had an enjoyable stay with us.
I hope to welcome you back to our Hotel in the future.
Best regards,
David Nagy
Front Office Manager
No Public Name
Alone
50-59 years
Reviewed: 4 years ago (27/09/2022)
Date of experience: 09/2022

В целом все понравилось

Dear Guest,
Thank you for taking the time to write a kind review of Star City Hotel.
It gives me great pleasure to know that overall you had an enjoyable stay with us.
I hope to welcome you back to our Hotel in the future.
Best regards,
David Nagy
Front Office Manager
By Abigaile Reyes
Alone
30-39 years
Reviewed: 4 years ago (25/09/2022)
Date of experience: 09/2022

Excellent location. Room was ok. With my overall stay satisfied

Dear Guest,

Thank you for your review of your recent stay at Star City Hotel.
I am delighted to read, that you enjoyed your stay, here with us.
I very much hope we will have the pleasure of welcoming you back to Star City Hotel again soon.

Best regards,

David Nagy
Front Office Manager
No Public Name
Family
40-49 years
Reviewed: 4 years ago (22/09/2022)
Date of experience: 09/2022

I was dissatisfied and very disappointed

Dear Guest

Thank you so much for your review about your recent stay.
Although I am sad to read your feedback. We always try to improve our facility so your comment is a very useful remark for us.

We look forward to welcoming you back to Star City Hotel.

Best regards,
David Nagy
Front Office Manager
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