Star Hotel by Mellow Mood Hotels hotel logohotel logo
Public Reviews Score
82%

"Very satisfied"

Based on 7,702 reviews across 11 portals
:
No Public Name
Reviewed: 7 months ago (08/02/2026)
Date of experience: 02/2026

Guest has not commented on review

Dear Valued Guest,

It is wonderful to see your outstanding ratings across all aspects of your stay. Your recognition of our room quality, cleanliness, and service is truly appreciated by our entire team.

Your willingness to highly recommend both our hotel and the Mellow Mood Hotels brand is especially gratifying. Feedback like yours motivates us to continually provide the highest standards of hospitality.

We look forward to the possibility of welcoming you back on your next visit to Budapest.

With kind regards,
Star Hotel by Mellow Mood Hotels
No Public Name
Reviewed: 7 months ago (05/02/2026)
Date of experience: 02/2026

Guest has not commented on review

Dear Valued Guest,

Thank you very much for sharing your feedback on your recent stay with us.

We are truly pleased to know that every aspect of your experience, from your room and its cleanliness to the quality of our service, fully met your expectations. Your high ratings and willingness to recommend both our hotel and the Mellow Mood Hotels brand are highly valued and provide great encouragement to our team. Your satisfaction is extremely important to us, and it is rewarding to know that your visit was so positive. We sincerely hope to have the pleasure of welcoming you back on your next trip to Budapest.

With kind regards,
Star Hotel by Mellow Mood Hotels
No Public Name
Reviewed: 7 months ago (05/02/2026)
Date of experience: 02/2026

Guest has not commented on review

Dear Valued Guest,

First and foremost, we would like to thank you for choosing our hotel and for taking the time to share your honest feedback with us.
We sincerely regret that your stay was not entirely satisfactory. The size and layout of our rooms may vary even within the same category, which can sometimes result in different experiences.
Whenever an issue arises, we strive to address it immediately, as the comfort of our Guests is of utmost importance to us. As you experienced, our reception desk is available 24 hours a day; however, we deeply regret that our colleague attempted to resolve the situation with an attitude that did not meet our expected standards.
This matter has been addressed directly, and we have made it clear that such behaviour does not reflect the quality and service philosophy we aim to uphold as part of the Mellow Mood Hotels group. We trust that similar situations will not occur in the future. Please accept our sincere apologies for the inconvenience caused.
Your remarks regarding breakfast have also been forwarded to the department manager, with particular attention to the timely replenishment of items. In addition, we are making efforts to refresh and further enhance our selection in order to provide an even more varied and enjoyable breakfast experience for our valued Guests.
Once again, please accept our apologies. We sincerely hope that during a future visit to Budapest you will consider choosing us again.

With kind regards,
Star Hotel by Mellow Mood Hotels
By Ildikó
Reviewed: 7 months ago (04/02/2026)
Date of experience: 02/2026

Nagyon jó szállás, jó áron, kozel a Keletihez.

Kedves Vendégünk!

Ezúton is szeretnénk megköszönni, hogy szállodánkat választotta és külön hálásan vagyunk, hogy időt szánt értékelésünkre. Örömünkre szolgál, hogy tartózkodása az elvárásainak megfelelően telt. Bízunk benne, hogy egy újabb budapesti látogatása során ismét szállodánkat választja majd.

Üdvözlettel,
a Star Hotel by Mellow Mood Hotels csapata
No Public Name
Reviewed: 7 months ago (03/02/2026)
Date of experience: 02/2026

Voor een overnachting vlak bij het Keleti treinstation heel geschikt. Rustig, schoon en goed ontbijt.

Dear Valued Guest,

Thank You for choosing Star Hotel by Mellow Mood Hotels and for sharing your excellent feedback with us.
We are delighted to hear that our convenient location near Keleti Station, along with the tranquility and cleanliness of our hotel, contributed to a comfortable stay. It is rewarding to know you enjoyed our breakfast offerings, as we strive to provide a pleasant start to each guest’s day.
Your high recommendations mean a great deal to our Team, and we are grateful for your recognition of our service and hospitality. We look forward to welcoming you back whenever your travels bring you to Budapest.

With kind regards,
Star Hotel by Mellow Mood Hotels
By Martina
Reviewed: 7 months ago (26/01/2026)
Date of experience: 01/2026

Guest has not commented on review

Dear Valued Guest,

Thank You for choosing our hotel and for taking the time to share your valuable feedback regarding your recent stay.
We are delighted to learn that you were highly satisfied with your experience, especially noting the quality of our service and the comfort and cleanliness of your room. Such positive feedback serves as great motivation for our entire Team to continue upholding our standards.
Your willingness to recommend both our hotel and the Mellow Mood Hotels brand is truly appreciated and encourages us to continually strive for excellence. We hope to have the pleasure of welcoming you back soon for another enjoyable stay in Budapest.

Kind regards,
Star Hotel by Mellow Mood Hotels
No Public Name
Reviewed: 7 months ago (25/01/2026)
Date of experience: 12/2025

Buena.

Dear Valued Guest,

Thank you very much for taking the time to share your feedback and for awarding us such excellent ratings across all aspects of your stay.
We are delighted to know that your experience with us was so positive, from the comfort of the room to the cleanliness and quality of service provided by our team. Your willingness to recommend our hotel and the Mellow Mood Hotels brand is truly appreciated and motivates us to continue delivering high standards of hospitality. It would be our pleasure to welcome you again for another enjoyable visit to Budapest.

Kind regards,
Star Hotel by Mellow Mood Hotels
No Public Name
Reviewed: 7 months ago (25/01/2026)
Date of experience: 01/2026

Guest has not commented on review

Dear Valued Guest,

Thank you for sharing your outstanding feedback on your recent stay at Star Hotel by Mellow Mood Hotels.
We are truly grateful that you awarded us with the highest ratings for our rooms, cleanliness, and service. Your willingness to recommend both our hotel and the Mellow Mood Hotels brand is especially appreciated, as it reflects the positive impact of your experience. Your input is a valuable encouragement for our team to continually strive for excellence, and we look forward to welcoming you back for another memorable stay in the future.

Kind regards,
Star Hotel by Mellow Mood Hotels
By Olga Neufeld
Reviewed: 7 months ago (24/01/2026)
Date of experience: 01/2026

Over all is ok for short stay but because breakfast l question the tree stars.

Dear Valued Guest,

We are grateful that you chose Star Hotel by Mellow Mood Hotels and for taking the time to provide your detailed feedback regarding your recent experience.
It is rewarding to hear that our team’s service and the cleanliness of our facilities contributed positively to your overall impression, and that our hotel met your needs for a short visit. Your recognition in these areas is appreciated and serves as motivation for continued dedication to Guest satisfaction.

At the same time, we are sorry to learn that our breakfast did not fully reflect the standards you expected from a three-star property. Your comments have been carefully noted and shared with the relevant department, as we are committed to continuously raising the quality and variety of our morning offerings.

Thank you once again for your openness. We hope we may have the opportunity to welcome you again and provide an even more enjoyable experience in the future.

With kind regards,
Star Hotel by Mellow Mood Hotels
By Sandor
Reviewed: 8 months ago (22/01/2026)
Date of experience: 01/2026

Excellent hotel. Rooms could use a microwave, otherwise, very nice.

Dear Valued Guest,

Thank you for sharing your thoughts about your visit. We truly appreciate your positive remarks regarding the overall experience and are grateful for your suggestions about room amenities. It is wonderful to know that you found our service and cleanliness to your satisfaction. Your recommendation means a great deal to us as we continuously strive to enhance the comfort of our Guests. We sincerely hope to have the pleasure of welcoming you again in the future!

Kind regards,
Star Hotel by Mellow Mood Hotels
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