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Public Reviews Score
89%

"Very satisfied"

Based on 9,979 reviews across 6 portals
:
No Public Name
Friends
60-69 years
Reviewed: 3 days ago (07/03/2026)
Date of experience: 03/2026

Absolutely lovely stay, hotel fantastic and room really clean and well appointed. Staff extremely pleasant and helpful.

No Public Name
Couple
50-59 years
Reviewed: 3 days ago (07/03/2026)
Date of experience: 03/2026

Very enjoyable stay and thanks to the staff no drama with the room change. Very helpful and polite. I would recommend to friends.

By Gaz
Couple
40-49 years
Reviewed: 3 days ago (07/03/2026)
Date of experience: 03/2026

Herendous would never book with this hotel again, partner needed hospital treatment and the owner wouldnt help at all, please try other places this one is ridiculous for the price

No Public Name
Couple
70-79 years
Reviewed: 3 days ago (07/03/2026)
Date of experience: 03/2026

Great Hotel, Great Staff, would book again in a heartbeat , nowhere better in York to stay, will be back soon .

By Joanna Curry
Couple
60-69 years
Reviewed: 4 days ago (06/03/2026)
Date of experience: 03/2026

Friendly staff, nice atmosphere, comfortable room. Good location to visit York on foot or by train. Excellent food and service

No Public Name
Couple
50-59 years
Reviewed: 4 days ago (06/03/2026)
Date of experience: 03/2026

Excellent customer service lovely quirky hotel excellent value for money on food and drinks, staff were very friendly and helpful nothing at all was to much trouble will be definitely better staying here again 10/10

No Public Name
Couple
60-69 years
Reviewed: 4 days ago (06/03/2026)
Date of experience: 03/2026

Excellent, thank you. Beautiful room and high quality of care by all the staff. We will definitely be back.

By Dewhurst
Couple
70-79 years
Reviewed: 4 days ago (06/03/2026)
Date of experience: 03/2026

Very pleasant stay - would go again............................................................................

By Graham Fox
Couple
50-59 years
Reviewed: 4 days ago (06/03/2026)
Date of experience: 03/2026

Really enjoyed our 2 night stay, clean and comfortable room. Helpful and friendly staff. Location being a short walk to the centre of York was ideal.

No Public Name
Couple
50-59 years
Reviewed: 4 days ago (06/03/2026)
Date of experience: 03/2026

Beautiful hotel; fantastic staff; gorgeous food, just don’t stay in 10 Downing Street. It’s noisy as hell!

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