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Public Reviews Score
89%

"Very satisfied"

Based on 9,848 reviews across 6 portals
:
No Public Name
Couple
60-69 years
Reviewed: 4 days ago (10/11/2026)
Date of experience: 11/2026

Good stay we love York. We have been to the Churchill several times great location, last 2 times over Halloween will have to try in the summer next time we visit .

Dear Guest,

Thank you so much for sharing your feedback and for choosing to return to The Churchill on multiple occasions—it’s always a pleasure to welcome familiar faces back.

We’re delighted to hear you enjoyed your recent stay with us and that our central location continues to be a highlight for you, making it so easy to reach York Minster and the nearby shopping areas. It’s wonderful to know you found our team’s service so helpful and appreciated the standards of cleanliness throughout your stay.

Your comments on comfort and value are genuinely appreciated as well. They’re a helpful reminder of the aspects that matter most to our returning guests, and we’ll certainly keep them in mind as we look for ways to enhance future visits.

Thank you once again for your lovely review and your continued loyalty. We look forward to welcoming you back—perhaps for a summertime stay next time!

Kind regards
from all of us at The Churchill
No Public Name
Couple
60-69 years
Reviewed: 4 days ago (10/11/2026)
Date of experience: 11/2026

We loved our visit to The Churchill. All the staff were lovely and helpful, especially Ian and if we visit York again we will be back

Dear Guest,

Thank you so much for taking the time to share your wonderful feedback following your recent visit with us.

We’re absolutely delighted to hear that you enjoyed your stay at The Churchill and that our team contributed so positively to your experience. Knowing that you found everyone so welcoming and helpful really means a lot to us. It’s always lovely to hear when guests appreciate the friendly and attentive service we aim to provide.

We are thrilled to see your top scores for the room, location, cleanliness, service, and value. Your kind words give the whole team a boost and encourage us to continue delivering memorable stays.

Thank you once again for your thoughtful review and for your intention to return. We very much look forward to welcoming you back on your next trip to York.

Kind regards
from all of us at The Churchill
By Nicky Bowers
Couple
50-59 years
Reviewed: 4 days ago (10/11/2026)
Date of experience: 11/2026

Disappointing As room very tired
Would have like bottles of water in room to drink / take meds with
Fitted sheet is a must on the bottom of the bed
Only a couple of tv channels worked

By Ian Farnsworth
Family
50-59 years
Reviewed: 4 days ago (10/11/2026)
Date of experience: 10/2026

A very good experience overall but some changes could make it a better experience for example, bathroom mirror would be better with demister so can actually see in the mirror. Little paint touch ups needed. Instead of kit kate maybe nice buscuits.

Dear Ian,

Thank you so much for sharing your thoughts following your recent stay with us. It’s wonderful to hear you enjoyed our convenient location and found the room to be clean and comfortable.

We appreciate your suggestions regarding the bathroom mirror and the biscuits provided in your room. Your feedback on the small finishing touches, such as painting, is truly helpful, and we’ll take it into consideration for future improvements.

Kind regards
from all of us at The Churchill
No Public Name
Couple
20-29 years
Reviewed: 4 days ago (10/11/2026)
Date of experience: 11/2026

A lovely stay not our first and certainly won’t be the last.
The rooms are always fresh and lovely !

Dear Guest,

Thank you so much for taking the time to share your feedback following your recent stay with us.

We're thrilled to hear that you had another enjoyable visit and that you continue to find our rooms fresh and inviting each time you return. It's wonderful to know that our team are consistently able to maintain the level of cleanliness you expect, helping you to feel right at home during your stays.

It's also fantastic to read that both our location and the value you receive have been highlights of your experience, making it easy for you to enjoy everything York has to offer just a short, pleasant stroll away.

Your kind words and high ratings truly mean a lot to all of us here, and we can’t wait to welcome you back to The Churchill again soon.

Kind regards
from all of us at The Churchill
By Dr Luke
Family
50-59 years
Reviewed: 4 days ago (10/11/2026)
Date of experience: 10/2026

The hotel really went the extra mile to make sure we all had a magical time. Everything was perfect, the team should be really proud of the level of service offered. Thank you.

Dear Dr Luke,

Thank you very much for taking the time to share your truly wonderful feedback following your recent stay with us.

We’re absolutely delighted to know that your experience was so memorable and that our team’s efforts helped make such an important occasion even more special for you and your family. It’s heartening to hear that everything—from the overall service to the little touches like refreshing your room with Kitkats—played a part in creating a magical stay.

It’s fantastic to learn that our location suited your needs perfectly, especially given the special event across the road. Your high praise for our standards of cleanliness and the friendliness of our housekeeping team is genuinely appreciated and will be shared with everyone involved.

We are also very grateful for your comments on value and the overall level of service received—it means a great deal to us that you found your stay to be both exceptional and fairly priced.

Thank you once again for your kind words and thoughtful feedback. It was a pleasure to have you with us during such a joyful time, and we hope to have the opportunity to welcome you back to The Churchill again in the future.

Kind Regards
The Churchill Hotel
By Debbie Ulliott
Couple
50-59 years
Reviewed: 4 days ago (10/11/2026)
Date of experience: 10/2026

Perfect hotel for a visit to York. We come at least once a year.
Delicious breakfast, friendly professional staff and clean comfortable rooms

Dear Debbie,

Thank you so much for taking the time to share your wonderful feedback following your recent stay with us.

It means a great deal to know you choose to return to The Churchill every year, and we’re delighted to hear that each visit continues to meet your expectations. We’re thrilled that our team’s friendly and professional approach, together with our delicious breakfast and the comfort and cleanliness of your room, made your experience so enjoyable.

We’re also very pleased our location made it easy for you to explore York, with the city centre just a short walk away. Your perfect scores across all areas are truly appreciated by everyone here and serve as a great encouragement to continue delivering memorable stays for our guests.

Thank you once again for your kind words and loyalty. We look forward to welcoming you back for your next visit.

Kind regards
from all of us at The Churchill
By Stephen Boyes
Couple
60-69 years
Reviewed: 4 days ago (10/11/2026)
Date of experience: 10/2026

We have stayed several times, Ian has always made our stay brilliant the rest of the staff were always helpful and friendly even though 2 young ladies looked so alike I kept getting them mixed up! As usual we had a great time and will be back again

Dear Stephen,

Thank you so much for sharing your wonderful feedback following your recent stay with us.

It’s truly a pleasure to hear that you continue to enjoy your visits, and that our team—especially Ian—consistently helps make your experience memorable. We’re delighted that you felt warmly welcomed by everyone, even if our team members are a bit tricky to tell apart sometimes! Your comments highlight the friendly and attentive service we strive to provide with every stay.

We greatly appreciate your kind words regarding the comfort and luxury of our rooms, as well as your positive ratings for cleanliness, location, and value. Knowing that you return to us often is the highest compliment we could hope for.

Thank you again for your loyalty and for taking the time to let us know about your experience. We look forward to welcoming you back to The Churchill for another brilliant stay.

Kind regards
from all of us at The Churchill
By Kevin Appleby
Family
40-49 years
Reviewed: 4 days ago (10/11/2026)
Date of experience: 10/2026

Best hotel in York. Superb in every respect. Food, especially the Sunday lunch and sharing board/pizzas are beautiful. Service brilliant. Staff perfect. Location unrivalled. Can’t wait to be back in December.

Dear Kevin,

Thank you so much for your wonderful feedback following your recent stay with us.

We’re absolutely delighted to learn that you consider us the best hotel in York and that every aspect of your visit—from the food to the service—met your expectations so thoroughly. It’s fantastic to hear that you especially enjoyed the Sunday lunch, sharing board, and pizzas, and that our team’s dedication left you with such a positive impression.

Your perfect ratings for the room, cleanliness, service, and value are truly appreciated by all of us here. It’s also great to know that our central location enhanced your time in York and made things even more convenient for you.

Thank you once again for your kind words and enthusiasm. We’re already looking forward to welcoming you back in December for another memorable stay.

Kind regards
from all of us at The Churchill
By Mrs James
Couple
70-79 years
Reviewed: 2 weeks ago (31/10/2026)
Date of experience: 10/2026

We have stayed at the Churchill Hotel before a great place to stay. Lovely food vrery clean and lovely helpful Staff couldnt ask for anything more thankyou

Dear Mrs James,

Thank you so much for taking the time to share your wonderful feedback following your recent stay with us.

We’re absolutely delighted to hear that your return visit was just as enjoyable and that you continue to find The Churchill a welcoming and comfortable place to stay. It’s fantastic to know that the food, the high standard of cleanliness throughout the hotel, and the helpfulness of our team made a positive impression during your visit.

Your comments about our location are also much appreciated—being just a short stroll from the centre of York really does make it convenient for exploring everything the city has to offer. Your top marks for room quality, service, and cleanliness are truly rewarding for the whole team.

Thank you once again for your kind words and your loyalty. We hope to have the pleasure of welcoming you back to The Churchill for another memorable stay in the future.

Kind regards
from all of us at The Churchill
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