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Public Reviews Score
89%

"Very satisfied"

Based on 9,914 reviews across 6 portals
:
By Sami Preece
Couple
40-49 years
Reviewed: 3 weeks ago (12/03/2026)
Date of experience: 03/2026

Gorgeous hotel, staff couldn't do enough for you - went above and beyond! Food was amazing and so tasty

No Public Name
Couple
60-69 years
Reviewed: 3 weeks ago (11/03/2026)
Date of experience: 03/2026

The hotel is beautiful and would stay again but for one thing. Other hotels where parking is charged per 24 hour period, this one charges an extra £10 on top of the normal charge because we arrived before the check in time. This is not acceptable I'm my view and not something I have ever experienced before.

By Brian Hornshaw
Couple
60-69 years
Reviewed: 3 weeks ago (10/03/2026)
Date of experience: 03/2026

Very pleasant stay, unfortunately for only one night. Would like to stay longer next time and eat in the restaurant which looked very appealing as did the garden.

By Mr & Mrs Cotton
Couple
70-79 years
Reviewed: 3 weeks ago (10/03/2026)
Date of experience: 03/2026

It was exactly as the information we had on the hotel prior to arrival. The only issue we had was the price for parking at £18 which I find overly expensive.

By Neil Thomson
Couple
60-69 years
Reviewed: 3 weeks ago (09/03/2026)
Date of experience: 03/2026

Excellent stay at a very conveniently located hotel. A couple of minor issues with the room were quickly resolved. Very friendly and helpful reception.

No Public Name
Couple
70-79 years
Reviewed: 3 weeks ago (08/03/2026)
Date of experience: 03/2026

Excellent stay very good walking distance for the town and all the sights. So much to see in York without doubt will come back.

No Public Name
Friends
60-69 years
Reviewed: 3 weeks ago (07/03/2026)
Date of experience: 03/2026

Absolutely lovely stay, hotel fantastic and room really clean and well appointed. Staff extremely pleasant and helpful.

No Public Name
Couple
50-59 years
Reviewed: 3 weeks ago (07/03/2026)
Date of experience: 03/2026

Very enjoyable stay and thanks to the staff no drama with the room change. Very helpful and polite. I would recommend to friends.

By Gaz
Couple
40-49 years
Reviewed: 3 weeks ago (07/03/2026)
Date of experience: 03/2026

Herendous would never book with this hotel again, partner needed hospital treatment and the owner wouldnt help at all, please try other places this one is ridiculous for the price

No Public Name
Couple
70-79 years
Reviewed: 3 weeks ago (07/03/2026)
Date of experience: 03/2026

Great Hotel, Great Staff, would book again in a heartbeat , nowhere better in York to stay, will be back soon .

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