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Public Reviews Score
89%

"Zeer tevreden"

Op basis van9,844 recensies op 6 portals
:
Geen openbare naam
Stel
50-59 jaren
Beoordeeld: 3 dagen geleden (15/06/2026)
Datum van ervaring: 06/2026

Wonderful friendly hotel
Highly recommended and would stay again
Walking distance to the walls
Breakfast lovely

Dear Guest,

Thank you so much for sharing your fantastic feedback following your recent stay with us.

We’re absolutely delighted that you enjoyed the warm and friendly atmosphere of the hotel and that our team could help make your visit a memorable one. Hearing that you would both recommend us and return in the future truly means a lot to everyone here.

It’s wonderful to know you found our location ideal for exploring York, with the city walls just a short walk away. We’re also pleased that breakfast made a positive impression and helped start your days on a high note.

Your perfect ratings across all aspects—from the comfort of your room to the cleanliness, service, and value—are greatly appreciated by our whole team.

Thank you once again for your kind words. We would be thrilled to welcome you back to The Churchill during your next visit to York.

Kind regards
from all of us at The Churchill
Van Katie
Stel
40-49 jaren
Beoordeeld: 3 dagen geleden (15/06/2026)
Datum van ervaring: 06/2026

Ok. Not the service i expected intitally regarding issues and superior room. It got better thanks to Claire and the gentleman with her who sorted my concerns, after my initial contact with reception was dismissed.
This was also a birthday gift. Overall not the experience I was expecting from the hotel after looking at the website.

Dear Katie,

Thank you very much for taking the time to share your feedback with us following your recent stay.

We’re sorry to hear that your initial experience didn’t match your expectations, especially as your visit was a special occasion.

We value your honest feedback, both positive and constructive, and hope we’ll have an opportunity to welcome you again in the future for a visit that fully meets your expectations.

Kind regards
from all of us at The Churchill
Geen openbare naam
Stel
70-79 jaren
Beoordeeld: 3 dagen geleden (15/06/2026)
Datum van ervaring: 06/2026

Great location near the Minster Convenient on site parking was a definite plus. Staff very friendly and helpful.

Dear Guest,

Thank you so much for sharing your thoughts with us. We're delighted you enjoyed our central spot close to the Minster and appreciated the ease of our on-site parking. It's wonderful to hear that our team made a positive impression and helped make your stay comfortable.

Kind regards
from all of us at The Churchill
Geen openbare naam
Stel
60-69 jaren
Beoordeeld: 3 dagen geleden (15/06/2026)
Datum van ervaring: 06/2026

VERY GOOD - Lovely staff, very helpful and well satisfied with stay. Would be more welcoming if large outside door were open. Perhaps weather doesn't allow.

Dear Guest,

Thank you so much for taking the time to share your kind feedback following your recent visit.

We're delighted to hear that you had a very satisfying stay, and that our team’s friendly and helpful approach made such a positive impression. Knowing you found the room, cleanliness, and our location all to your liking means a lot to the whole team.


Thank you again for your wonderful comments and for highlighting so many positives about your experience. We hope to have the pleasure of welcoming you back to The Churchill in the future.

Kind regards
from all of us at The Churchill
Van Dawn Wilkinson
Stel
60-69 jaren
Beoordeeld: 3 dagen geleden (15/06/2026)
Datum van ervaring: 06/2026

Luxury room in a city center hotel . Would Definately recommend . Staff very friendly and helpful .

Dear Dawn,

Thank you so much for taking the time to share your wonderful feedback following your recent stay with us.

We're delighted to hear that you enjoyed the luxury of your room and appreciated our central location—being right in the heart of York means so much to many of our guests. It's brilliant to know that our team’s friendliness and helpfulness stood out during your visit, as making guests feel welcome is something we truly value.

Your perfect scores across all areas, from room quality and cleanliness to service and value, mean a great deal to our whole team. Your recommendation is especially appreciated, and it’s fantastic to know that your experience was so memorable.

Thank you once again for your kind words. We hope to have the pleasure of welcoming you back to The Churchill on your next trip to York.

Kind regards
from all of us at The Churchill
Geen openbare naam
Gezin
60-69 jaren
Beoordeeld: 4 dagen geleden (14/06/2026)
Datum van ervaring: 06/2026

Excellent staff are so helpful, Rachel and Ian especially , we had a very warm welcome and nothing was too much trouble.

Dear Guest,

Thank you so much for sharing your experience following your recent stay with us.

We're absolutely delighted to know that our team made such a positive impression and that you felt so warmly welcomed from the moment you arrived. It's wonderful to hear that the friendly, attentive service stood out to you and helped make your visit extra enjoyable. Our team always strives to ensure every guest feels right at home, and your kind recognition means a lot to us all.

We're pleased to hear that you found your room immaculate and appreciated the excellent location, making it easy to explore York's main attractions. Your top scores for cleanliness, service, and comfort are truly appreciated by everyone here.

Thank you once again for your lovely feedback and high ratings. We hope to have the pleasure of welcoming you back to The Churchill on your next visit to York.

Kind regards
from all of us at The Churchill
Van Vittorio
Alleen
60-69 jaren
Beoordeeld: 4 dagen geleden (14/06/2026)
Datum van ervaring: 06/2026

Soggiorno piacevole, con confort e servizi di buon livello. La posizione mi ha permesso di effettuare le visite turistiche con tranquillità a piedi.

Dear Vittorio,

Thank you so much for sharing your thoughts following your recent stay with us. We are delighted you found your visit to be comfortable and enjoyed the quality of our services.

It’s wonderful to hear that our central location made it easy for you to explore the city and its landmarks on foot, offering you a peaceful and convenient experience.

We understand your comments regarding the parking charges. We do our best to remain competitive and, as is common in the centre of York, complimentary parking is unfortunately not available. However, we review our fees regularly to ensure they are in line with other hotels in the area.

We truly appreciate your feedback, and hope to have the pleasure of welcoming you again in the future.

Kind regards
from all of us at The Churchill
Van J Ferguson
Gezin
60-69 jaren
Beoordeeld: 4 dagen geleden (14/06/2026)
Datum van ervaring: 06/2026

Such a superb location and interesting history to the Churchill. Fabulous food and the staff were super friendly and helpful. Just a little disappointed in the room experience.

Van Harel
Stel
60-69 jaren
Beoordeeld: 4 dagen geleden (14/06/2026)
Datum van ervaring: 06/2026

Globally disapointing due mainly to the room size. Not worth the price paid

Do'nt know why i have to write 99 caracters

Van Val Davies
Stel
70-79 jaren
Beoordeeld: 4 dagen geleden (14/06/2026)
Datum van ervaring: 06/2026

We had a lovely time at the Churchill Hotel. The staff on the whole are very friendly and helpful and it is a lovely hotel.

Dear Val,

Thank you so much for taking the time to share your kind feedback following your recent stay with us.

We’re truly delighted to hear that you enjoyed your visit and found our hotel such a welcoming place to be. It’s wonderful to know our team's friendliness and helpfulness made a positive impression and contributed to your overall experience.

We’re also pleased that you enjoyed your room and found our location convenient for exploring all the main sights York has to offer. Your perfect scores for cleanliness, service, and value mean a great deal to us and are a fantastic encouragement to the whole team.

Thank you again for your lovely review. We hope to have the pleasure of welcoming you back to The Churchill whenever your travels next bring you to York.

Kind regards
from all of us at The Churchill
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