The Churchill Hotel hotel logohotel logo
Public Reviews Score
89%

"Very satisfied"

Based on 9,880 reviews across 6 portals
:
No Public Name
Business
50-59 years
Reviewed: 7 years ago (02/06/2019)
Date of experience: 05/2019

An enjoyable stay and very helpful staff, who could not have taken more trouble to make sure I was happy

No Public Name
Family
40-49 years
Reviewed: 7 years ago (02/06/2019)
Date of experience: 05/2019

We had an enjoyable family stay and would definitely come back again. Friendly and helpful staff and ideal location

No Public Name
Family
50-59 years
Reviewed: 7 years ago (02/06/2019)
Date of experience: 06/2019

Very good. Brilliant location and with car parking, too. Nice room, but a typically British lack of service culture in the breakfast room and very slow early checkout let down the overall impression.

By Lynsey Taylor
Couple
30-39 years
Reviewed: 7 years ago (02/06/2019)
Date of experience: 06/2019

Fantastic night away from our toddler. The hotel is in a fabulous location and so quirky. Spotlessly clean, excellent customer service and great breakfast. The only I would say is that our room was very warm.

By Jill
Couple
50-59 years
Reviewed: 7 years ago (01/06/2019)
Date of experience: 05/2019

The hotel was very nice, clean and comfortable. Just very disappointed to have been given a room with no window, a skylight in the roof is no substitute. We booked this well in advance and expected a room with a window. There was no mention of this when we booked, it should be mentioned on booking if internal room being allocated.

No Public Name
Couple
60-69 years
Reviewed: 7 years ago (30/05/2019)
Date of experience: 05/2019

It was a very good stay, I booked over the phone and received a confirmation email but when I checked it the day before we arrived the cost of the stay was not on the email. On check out we were not automatically offered a receipt.

No Public Name
Couple
40-49 years
Reviewed: 7 years ago (29/05/2019)
Date of experience: 05/2019

The Churchill provided an excellent service. Extremely helpful and friendly staff. We will definitely be returning in the near future.

By Cynthia Stevenson.
Couple
60-69 years
Reviewed: 7 years ago (29/05/2019)
Date of experience: 05/2019

We have stayed at the Churchill on a few occasions and always lives up to expectations. We will see you again in November. Thanks again.

No Public Name
Couple
60-69 years
Reviewed: 7 years ago (28/05/2019)
Date of experience: 05/2019

We have stayed at The Churchill several times and always enjoyed our visits. Being able to park in the hotel car park is also very convenient.

No Public Name
Couple
30-39 years
Reviewed: 7 years ago (28/05/2019)
Date of experience: 05/2019

Wonderful room (honey moon suite) although would be amazing if water pressure was a little better in the shower room, better toiletries, updated carpet (felt slightly grubby) and attention was made to wood work around the door frame. Also very audible traffic noise on a morning but still a pleasure to spend the night in a room with so much history and although had plans in York so didn't visit the bar or restaurant the areas looked welcoming and clean. We were never asked the purpose of our visit, either over the phone when booked or at check in and for us was our first time away from our children in 9 years celebrating our 10 year anniversary. An acknowledgement of this either by card in room or a note on the system to congratulate us would have elevated the personalisation of our experience.

Back to Top CERTIFICATE what's this?