The Churchill Hotel hotel logohotel logo
Public Reviews Score
89%

"Very satisfied"

Based on 9,847 reviews across 6 portals
:
No Public Name
Couple
50-59 years
Reviewed: 2 months ago (21/04/2026)
Date of experience: 04/2026

Always stay at The Churchill Hotel when visiting York ….. always excellent.
On this occasion we did not use restaurant/ bars, but have done previously - both very good.

Dear Guest,

Thank you very much for taking the time to share your lovely feedback following your recent visit.

We’re delighted to know that you choose The Churchill Hotel each time you come to York and that we continue to provide an experience you can rely on. It's wonderful to hear you found the room, service, and cleanliness all up to the mark once again, and that our location is so convenient for exploring the city on foot.

Although you didn’t visit the restaurant or bar this time, we’re pleased you’ve enjoyed them before and appreciate your kind mention of both.

Thank you for your loyalty and your consistently positive comments. We look forward to welcoming you back to The Churchill on your next trip to York.

Kind regards
from all of us at The Churchill
No Public Name
Family
40-49 years
Reviewed: 2 months ago (20/04/2026)
Date of experience: 04/2026

Very pleasurable. Would have liked to take time to experience the pods and beer garden sadly didn’t on this occasion.

Dear Guest,

Thank you very much for sharing your feedback following your recent stay with us.

We’re really pleased to hear you had an enjoyable visit and that you found the location convenient and the room clean and comfortable. It’s lovely to know that you would have liked to spend time in the pods and beer garden, and we hope you’ll have the chance to experience those on your next visit.

Thank you again for letting us know what you enjoyed and for your honest thoughts on where we can improve. We hope to welcome you back to The Churchill for another memorable stay in the future.

Kind regards
from all of us at The Churchill
No Public Name
Family
40-49 years
Reviewed: 2 months ago (20/04/2026)
Date of experience: 04/2026

We are a family of 4 and we stayed for a few nights in a family room. We really enjoyed our stay in York and The Churchill Hotel is a great Hotel in a fantastic location. We had breakfast as part of package and we found the selection and the service brilliant for our needs. Everyone was very welcoming. When we come back to York we will book again The Churchill Hotel. Thanks

Dear Guest,

Thank you so much for taking the time to share your wonderful feedback following your recent stay with us.

It’s fantastic to hear that your family had such an enjoyable visit and made the most of your time in York. We’re thrilled you found our location ideal for exploring the city, and that our family room provided the perfect base for your getaway. Knowing that breakfast was a highlight, with plenty of choices and attentive service, means a lot to us.

Your kind words about the warm welcome from our team are truly appreciated by everyone here. We’re delighted to know you plan to return and choose The Churchill Hotel again for future visits to York—it really is the highest compliment.

Thank you once again for your lovely review and perfect scores in every category. We look forward to welcoming you and your family back for another memorable stay.

Kind regards
from all of us at The Churchill
By Joseph
Family
30-39 years
Reviewed: 2 months ago (20/04/2026)
Date of experience: 04/2026

Fantastic stay! The service and welcome we received by the gentlemen when checking in was outstanding - I've stayed in many hotels around the world that have not been as welcoming. Unfortunately I didn't take his name. He was an older gentlemen with glasses. He helped us navigate the centre with a map and highlighted some of the best icons. Location was great, room was clean and tidy.

Dear Joseph,

Thank you very much for taking the time to share your lovely feedback following your recent stay with us.

We’re absolutely delighted to hear that you felt so warmly welcomed at check-in and that Ian made a memorable impression by helping you find your way around York. It’s wonderful to know his local tips and friendly approach helped you make the most of your visit.

We're also thrilled that our central location suited you perfectly for exploring the city, and that you found your room both clean and comfortable. Your excellent ratings across all aspects, especially for service and value, truly mean a lot to everyone here.

Thank you once again for your kind words. We greatly appreciate your thoughtful review and hope to welcome you back to The Churchill in the future.

Kind regards
from all of us at The Churchill
By Dale Webster
Couple
60-69 years
Reviewed: 2 months ago (20/04/2026)
Date of experience: 04/2026

excellent. Close to station, sites and Ian, on reception, was very helpful , friendly and welcoming.

Dear Dale Webster,

Thank you very much for taking the time to share your fantastic feedback following your recent stay with us.

We’re delighted to know that our central location made it easy for you to reach both the station and the sights you wanted to explore. It’s wonderful to hear that you received such a warm and friendly welcome at reception, and that this positive experience set the tone for your visit.

Your perfect scores for room comfort, service, cleanliness, and value are greatly appreciated by everyone here. It means a great deal to us that every aspect of your stay lived up to your expectations.

Thank you once again for your kind words. We hope to welcome you back to The Churchill again soon.

Kind regards
from all of us at The Churchill
No Public Name
Family
50-59 years
Reviewed: 2 months ago (20/04/2026)
Date of experience: 04/2026

I enjoyed this hotel, which was comfortable and in an excellent location. The room was small for a family of four but this was compensated by a very reasonable price.

Dear Guest,

Thank you so much for taking the time to share your feedback following your recent stay with us.

We’re delighted to know you found the hotel comfortable and enjoyed our prime location, making it convenient for you and your family to explore the area. It’s great to hear that the cleanliness and service from our team met your expectations and contributed positively to your visit.

We appreciate your comments regarding the room size for your family of four, and we’re pleased that you felt the value for money made a real difference to your overall experience. Your honest feedback is invaluable to us as we strive to create a welcoming stay for all our guests.

Thank you again for your thoughtful review. We hope to welcome you and your family back to The Churchill in the future.

Kind regards
from all of us at The Churchill
No Public Name
Couple
40-49 years
Reviewed: 2 months ago (20/04/2026)
Date of experience: 04/2026

We have stayed several times at the churchill and its so wonderful we keep returning , staff food and hotel fabulous

Dear Guest,

Thank you so much for taking the time to share your feedback and for choosing to stay with us time and again.

We’re thrilled to hear that you continue to enjoy your experiences at The Churchill, and it’s fantastic to know that our welcoming team, delicious food, and the comfortable atmosphere have made such a lasting impression. Your lovely words about our central location and high standards of cleanliness are genuinely appreciated by everyone here.

It truly means a lot to us to have guests return and speak so warmly about their visits. Thank you once again for your kind review and loyalty—your support inspires us to keep delivering wonderful experiences every time.

Kind regards
from all of us at The Churchill
By David & Lynne Morris
Couple
70-79 years
Reviewed: 2 months ago (19/04/2026)
Date of experience: 04/2026

We thoroughly enjoyed our overnight stay. Every member of staff was friendly & helpful. The receptionist was very informative about what the city had to offer, which made us feel at ease.

Dear David & Lynne Morris,

Thank you so much for sharing your experience with us. We’re delighted to know that you had a pleasant stay and that our team left a positive impression, especially at reception. It's wonderful that you found our location convenient for exploring the city and that you were happy with the cleanliness.

We’re grateful for your thoughts on our pricing—feedback like yours really helps us continue to provide good value. We hope to welcome you both back soon.

Kind regards
from all of us at The Churchill
No Public Name
Couple
50-59 years
Reviewed: 2 months ago (19/04/2026)
Date of experience: 04/2026

Très très bien située
Très très bien tenus
Mais la prise directe des command par un humain plutôt que part un site digitale serrais de notre point de vus une amélioration pour vos client qui ne méprise pas les « IPhone »comme les jeunes 😉

Dear Guest,

Thank you very much for your lovely feedback and for highlighting our central location and the high standards of cleanliness and presentation.

We truly appreciate your suggestion regarding direct interaction for taking orders. In our beer garden, we choose to use an app for table service, but guests are always welcome to order at the bar if they prefer a more traditional experience.

Kind Regards
John Wallace
General Manager
No Public Name
Couple
60-69 years
Reviewed: 2 months ago (18/04/2026)
Date of experience: 04/2026

Excellent base for exploring what York has to offer. The staff are friendly and knowledgeable. Parking on site is a bonus.

Dear Guest,

Thank you very much for sharing your feedback following your recent stay with us.

We’re thrilled to know that you found our location so convenient for enjoying York’s attractions, and that it served as an ideal base for your visit. It’s also fantastic to hear you appreciated the knowledge and friendliness of our team, as well as the high standard of cleanliness in your room.

Having on-site parking can make a big difference when staying in the city, and we’re pleased this added to the positive experience. Your comments about the good value and the overall quality of your stay are really appreciated by all of us.

Thank you once again for your kind words and for rating us so highly across all areas. We hope to welcome you back to The Churchill in the future for another enjoyable stay.

Kind regards
from all of us at The Churchill
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