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Public Reviews Score
89%

"Very satisfied"

Based on 9,840 reviews across 6 portals
:
By John Perry
Couple
50-59 years
Reviewed: 7 years ago (19/06/2019)
Date of experience: 06/2019

Excellent as usual. This hotel is always our choice to stay when visiting York. We have stayed here 2 or 3 times a year for the last few years and see no reason not to continue this.

No Public Name
Couple
40-49 years
Reviewed: 7 years ago (19/06/2019)
Date of experience: 06/2019

Fantastic stay. We booked the Superior room and upon arrival we were shown both available rooms and given the choice of which one we would prefer...nice personal touch.

By Kate
Family
40-49 years
Reviewed: 7 years ago (19/06/2019)
Date of experience: 06/2019

Lovely hotel, good location not being right in the city centre but only a few minutes walk. Every member of staff was very polite and helpful, will stay again if in York

By Susan Savage
Family
60-69 years
Reviewed: 7 years ago (19/06/2019)
Date of experience: 06/2019

We really enjoyed our stay and hope to be back soon. Since staying we have recommended the Bonham Hotel to several people.

By Joanne Wood
Friends
40-49 years
Reviewed: 7 years ago (19/06/2019)
Date of experience: 06/2019

The hotel was lovely and clean, the staff at reception were fantastic and gave me lots of advice regarding our stay. The only thing that I could suggest was that in our room there was not a window that opened properly so it was very stuffy in the room.... other than that we absolutely loved it and would definitely go again!

No Public Name
Couple
60-69 years
Reviewed: 7 years ago (13/06/2019)
Date of experience: 06/2019

There was no comfortable lounge area to relax in and dining room lacks atmosphere. Staff very good in alk areas.

By Yenny setiawan
Family
30-39 years
Reviewed: 7 years ago (12/06/2019)
Date of experience: 06/2019

Its very cozy place.and the room is very clean and nice.and the food for the dinner is very good and delicious

No Public Name
Business
60-69 years
Reviewed: 7 years ago (12/06/2019)
Date of experience: 06/2019

Very pleasant stay - staff extremely helpful and a beautiful building and lovely breakfast. However I felt it needed a few tweaks in the room in order to get an excellent rating for business use.

By MRS BATTY
Couple
60-69 years
Reviewed: 7 years ago (11/06/2019)
Date of experience: 05/2019

Great Hotel, with parking, with centre of York about 8 minutes walks. Breakfast lovely as was the room. Would stay here again.

By Roz Edwards
Couple
30-39 years
Reviewed: 7 years ago (10/06/2019)
Date of experience: 06/2019

Overall good and a reasonable price for the area which was a very convenient location.
Unfortunately I struggled to sleep as the room felt warm even with the window open and the bed had what felt like a thick winter duvet. It might be an idea to put some lighter duvets in the wardrobe as an option for people.

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